From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Some roses were not in the best condition
They were damaged and very black petals.
The roses arrived on time and in perfect condition. Great value and quality.
It's always our goal to provide great value and quality. Thank you for sharing your experience and choosing Global Rose!
Flowers arrived very wilted and looked as if they were damaged by the cold.
Dear Elizabeth,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order yesterday so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have investigated what could have happened.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I was having issues with our local wholesaler and launched a Hail Mary in ordering from Global Rose for a bridal bouquet. The flowers arrived on time, they were beautiful and very affordable. Thank you!
Thank you for your wonderful review! We're happy our flowers could save the day for your bridal bouquet. It's a joy to be part of such special moments. If you need us again, we're at your service!
On time delivery the day after Thanksgiving and it was nice to receive alerts regarding delivery.
Thank you for your review! We're happy the roses arrived on time for such a special occasion. It's an honor to be part of this celebration and we appreciate your feedback!
As usual right on time and flowers came in great shape
Thank you for sharing your positive experience, Dale. It's always a joy to be part of your special moments!
Delivered as promised, flowers fresh and easy to take out of the packing
Thank you, Jemmifer. Your satisfaction is our top priority, and we hope to provide you with more floral beauty in the future!
I ordered 200 green carnation to make leis for my son and his UH Warrior football teammates on Senior Night. The flowers came in on time, were healthy, and perfect to make the leis that I needed. Ordering from Global Rose is easy and I know they can be relied upon for all of our special occassions!
Thank you for sharing your experience! We're glad the green carnations were perfect and we could be part of such a meaningful event. Thank you for choosing GR.
The roses arrives in perfect condition. Not one was damaged! Just beautiful.
Thank you for your kind words and for letting us be part of your special moments! We're glad the roses arrived in perfect condition.
The roses were bulb shaped and didn't bloom at all as shown in the images on the website.
I ordered 100 red wedding roses. Followed the instructions before use. But still the roses didn't bloom. They were closed up all the time till today. It's been 7 days now.
Dear Mahek,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us at claims@globalrose.com so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have assisted you.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us by providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Easy to purchase, on time delivery, beautiful flowers! It was the perfect addition to this wedding holiday tree!
Patricia, we're glad our flowers added the perfect touch to your holiday wedding tree. Thank you for choosing Global Rose!
Great service fast delivery most beautiful roses and the prices are great
We strive to offer great prices and are so happy you had a wonderful experience. Looking forward to serving you again!
I've been getting flowers for a long time from global roses 75% of the time they are excellent, unfortunately there's been a few times that the roses haven't been up to par or that they never show up, however, it does seem like they are now providing much better customer service and have put a few things in place that make it easier to communicate with global Rose and know when your roses are getting there. I am upset that I had a credit in my basket and when it first got there, I didn't think it expired and it had expired on me. I think they should be good until used.
Dear Susan,
Thank you for sharing your feedback! We're so glad to hear that you've been enjoying our flowers most of the time and that you've noticed improvements in our customer service and communication. Your satisfaction is important to us, and we're always striving to do better.
We understand your frustration regarding the expired store credit, and we're sorry for any inconvenience this may have caused. Upon reviewing the details, the credit issued for your previous order was valid until July 20,2024, as indicated in the message sent to you:
"Please accept our sincere apologies for the inconvenience caused by your previous order. Store Credit for $82.99 for order 616180 can be redeemed using code GR23_12563640143. Please keep in mind the credit will expire 1 year after the initial purchase date."
It seems we haven't received any recent communication from you regarding this, but if there's anything else we can assist you with, we'd be happy to help. Please don't hesitate to reach out though our live chat to speak with a live agent or by sending us a message at support@globalrose.com. We're here to make sure your experience with Global Roses is a positive one!
Thank you for being a valued customer, and we hope to continue bringing joy to your day with our flowers.
I have used global rose multiple times and they have always been on time and the flowers are in good shape.
Thank you for your continued trust in Global Rose! We're happy you've had such positive experiences with our timely delivery and quality flowers and we hope to continue providing more floral beauty in the future!
Well I ordered a box of the forms and them needed a second box. So customer service reached out to confirm the second order was not a mistake. Great catch I thought. Both boxes arrived timely and in good condition!
Thank you for your kind words! We're glad our team could assist and ensure everything was correct with your order. Timely delivery and quality are always our top priorities and we look forward to serving you again!
I wouldn't buy from here again I was let down. Also I purchased the vase and it didn't fit the 100 roses so why offer it with the 100 roses?
Dear John,
Thank you for your feedback! We're truly sorry to hear about your experience and want to make things right. It sounds like the vase may not have met your expectations, and we completely understand how disappointing that can be. We'll review the product description to ensure it's clear and matches what we offer.
Your input is invaluable in helping us improve, and we'd love the opportunity to make this up to you. Please feel free to reach out to our customer service team so we can assist you further. We hope to earn back your trust!
More flowers than what I can get as a hand wrapped selection from a rural florist in Michigan. I appreciated there being some options that were not just holiday colors.
Thank you for your review, Tammy! We're glad you enjoyed the variety and quantity of our flowers. We appreciate your feedback and hope to serve you again!
The credit card did not process correctly the first time but it was figured out.
The staff confirmed the transaction so that we receive the order on time which we did.
Thank you for your feedback! We're sorry to hear about the issue with the credit card processing, but we're glad you were able to place your order. If you ever need assistance, please don't hesitate to reach out via LIVE CHAT or email us at support@globalrose.com. Our team is here to help!
I had a fantastic experience purchasing 80 flowers wholesale from Global Rose. Their attention to detail was exceptional, from the quality of the blooms to the secure packaging. The follow-up service ensured a smooth process, and their dedication truly stood out. I highly recommend Global Rose for top-notch wholesale flowers!
Thank you for your review and kind recommendation. It's our pleasure to provide top-notch flowers and service. We look forward to serving you again!
Flowers arrived right on time, in beautiful condition. They made the Christmas tree perfect!
Thank you
Thank you for your feedback! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Adriana,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico