From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
This was my first time ordering and I had a very good experience.
Every year she gets a 🌹 for the number of years it is 47 years this year ordered 50 been ordering from Global for years for all different occasions y'all have never disappointed.
Thank you
We love to be part of such a tradition and are happy to celebrate 47 years with you. We look forward to many more special moments together!
This is actually the third time I have ordered flowers. I discovered GlobalRose by accident and decided to try this company because of the glowing reviews. I have found this company to be everything the reviews have said and more. The flowers are exquisite! I am so pleased with their service and products. Realizing that I have to plan ahead, as certain flowers sell out quickly. The quality of their flowers is unsurpassed. Try them you will love them.
Thank you for your review and for choosing us again! We're glad you're pleased with our flowers and service. Your support means the world to us, and we hope to continue bringing fresh blooms.
It was very satisfactory and will use you again when the need arises.
Thank you for letting us be part of their special day! We're glad you were satisfied and look forward to serving you in the future!
The checkout process was easy and the prices are reasonable, and you also get points when you join as a member.
Thank you for your feedback! We're glad everything met your expectations and we look forward to serving you again!
It's was hard trying to add item to cart and to pay.
Of 50 roses two arrived with the stem completely severed very close to the rose itself. Two other roses turned dry and black withing 24h and another one shed all its petals in a few hours.
Dear Calvin,,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received as soon as you noticed that the flowers start to wilt so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Ordering website can be improved. Overall happy with the quality of my roses and service offered.
Thank you for your feedback! We're glad you're happy with the quality of your roses and our service. We're always working to improve, and your input is appreciated. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
The purchasing process was fine, and I love option of this flower as it is cat safe and that's hard to find. But they never really bloomed fully. Feels like a missed high five.
Dear Darren,
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Thank you for your feedback! We're glad to hear you appreciated the purchasing process and our selection of cat-safe flowers! We're so sorry to hear that the blooms didn't fully open as expected.
We also noticed that you didn't reach out to us about this issue and we would've been happy to help! In the future, please don't hesitate to contact our claims team at claims@globalrose.com if there's ever anything we can do to make things right. We truly value your support and hope to have the chance to exceed your expectations next time.
Thank you again for sharing your experience!
Ordering with Global Rose was super easy. Our delivery was on time and the flowers looked amazing! Great experience.
We're glad everything met your expectations, Amber, that's exactly what we aim for! Thank you for choosing Global Rose.
I placed my order and it was delivered on time and the recipient loved the roses! Thank you.
Dear Michael,
Thank you for your wonderful feedback! We're thrilled to hear that your order was delivered on time and that the recipient loved the roses. Knowing we could help make their day special truly makes ours.
We appreciate your trust in Global Rose and look forward to serving you again in the future. If there's anything we can assist you with, please don't hesitate to reach out.
Best regards,
Global Rose
Roses are beautiful, came on time, the color differences is the only thing that keeps me from rating 5
Dear Johana,
Thank you for your review and for sharing your experience with us! We're delighted to hear that the roses were beautiful and arrived on time.
We truly appreciate your feedback regarding the color differences. Since flowers are natural products, slight variations in color can occur due to growing conditions, but we understand how important this detail is to you. Your comments help us strive for continuous improvement, and we value your input greatly.
We look forward to serving you again in the future and ensuring a 5-star experience next time! If there's anything we can assist you with, please don't hesitate to reach out.
Best regards,
Global Rose
Overall great for next day flowers, but about 20 of 150 roses were unusable, broken, or all the petals had fallen off.
Dear Kathleen,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
Just what I wanted for my floral arrangements. They are beautiful and full like the pictures show.
Hi Mona
Thank you so much for your kind words! We're thrilled to hear that the flowers were exactly what you were looking for and that they matched the pictures.
We take great care to provide beautiful, full blooms, and we're so glad they worked perfectly for your arrangements.
We look forward to helping you with your future floral needs.
Kind regards
Diana Leon
Great choices, reasonably priced and very healthy, in great shape ready to use.
Hi Linda
Thank you for your fantastic review! We're so glad to hear that you're happy with our selection, pricing, and the quality of our flowers.
It's always our goal to provide healthy, fresh blooms that are ready to shine in your arrangements.
We appreciate your support and look forward to serving you again soon!
Kind regards
Diana Leon
Love Global Rose. The flowers are top quality and the prices are very reasonable.
Hi Stewart
Thank you for your wonderful feedback! We're so happy to hear that you love our flowers and find our prices reasonable.
We take great pride in providing top-quality blooms, and it's always great to know our customers appreciate it.
We look forward to serving you again soon!
Kind regards
Diana Leon
I received these beautiful flowers as an anniversary gift from my husband, and flowers from Global Rose are always a delight!
Hi Brian
Congratulations on your anniversary!
Thank you so much for your kind words! We're thrilled to hear that the flowers made your anniversary even more special. We're so glad to be part of such a wonderful celebration.
Wishing you many more beautiful moments, and we look forward to serving you again soon!
Kind regards
Diana Leon
The red roses were a little wilted but the assorted roses looked great.
Hi Katherine
Thank you for reaching out to us.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
Please keep in mind that most of our fresh roses will come with 3 guard petals that may have a different color than the true color of the rose. For example, white roses have green or brown guard petals. You may remove them once the flowers start to bloom. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hGnDVhYc&feature=youtu.be
If your flowers still appear wilted or dehydrated, please provide pictures and we will be glad to discuss further.
Best regards,
Diana Leon
They have all options for you to pick from. Roses are fresh and wrapped nice.
Thank you for sharing your experience! We're so glad to hear that you enjoyed the fresh roses and that their packaging met your expectations. It's our priority to provide a wide variety of options and deliver flowers that arrive beautifully wrapped and in perfect condition. We look forward to serving you again in the future!
Two of the white roses had broken off near the top, several others were bruised and tinged brown
Thank you for your feedback, and we're sorry to hear about the condition of a few of the roses in your order. While your delivery falls outside of our claims window, please know that our team is always here to assist with any concerns. If you ever encounter any issues in the future, don't hesitate to reach out to our claims team right away—they'll be delighted to help resolve any problems and ensure your satisfaction. We appreciate your understanding and look forward to serving you again!
Muy buen servicio recomendado gracias por tan buen servicio excelente
¡Muchas gracias por tu comentario tan positivo! Nos alegra saber que quedaste satisfecha con nuestro servicio. 😊 Estamos aquà para ayudarte en todo lo que necesites. ¡Esperamos volver a servirte pronto!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience! We hope to be part of many more special moments in the future.