From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The carnations were beautiful, and I received a lot of compliments about them.
A wonderful purchase experience again. Beautifull roses perfect delivery wonderful roses. Couldnt recommend higher!
Knowing the roses and delivery met your expectations is what we aim for. Thank you for your recommendation, we appreciate your sharing your positive experience and support. Hope to assist you again in the future!
The roses are beautiful and the quality is fantastic
Providing beautiful, high-quality flowers and ensuring customer satisfaction is always our goal and we're thankful for your support! If you ever need anything, we're here for you.
Great experience. The communication was great and the flowers were beautiful. We arranged them ourselves for our daughters wedding and it worked out great. Lots of compliments.
Thank you for choosing us for such a special occasion! We're happy to hear your flowers were perfect for your daughter's wedding! It's wonderful to know they received so many compliments and we're here if you ever need more beautiful blooms.
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We are glad to meet your expectations and we're at your service whenever you need more beautiful blooms!
Don't recommend at all the roses were so small and half were dead
Dear Sherlyn,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on January 18 so we could investigate your case and fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I have been using Global Rose since 2020 and I am very happy with their beautiful flowers and excellent customer service. This past experience I had with my last order showed me how much they value their customer and because of that, I will definitely be a lifetime customer. Please don't hesitate to give them a try as you will not be disappointed!
Thank you! We're happy to have been your go-to since 2020 and appreciate your support. It means the world to us that you feel valued as a customer. We look forward to providing you with beautiful flowers for years to come!
Beautiful flowers! Really appreciate the quality of the flowers and the excellent customer service
Thank you for reaching out! We are excited about your order and will reach out directly via email to make sure you never miss a coupon again. If you ever have questions while placing an order, we recommend you ask for help in our ONLINE CHAT. A Real-time agent will be excited to help you!
Arrived on the scheduled date. Beautiful roses. Made our event extra special.
Thank you so much for your kind words! We're glad the roses added that special touch to your event. We're always here to help make your moments unforgettable!
Beautiful flowers for a baby shower, easy ordering and delivery! Had delivered the day before party(ordered 30 days in advance) and put in water overnight to help open them up. 6-8 stems had wilted and died in the box out of 20 so I suggest ordering a little extra than what you'll need.
Dear Stacy,
Thank you for your kind words and for choosing us for such a special occasion! We're delighted to hear the flowers added beauty to the baby shower.
We're sorry to hear that a few stems didn't arrive in perfect condition. Please know that customer satisfaction is our top priority. If something goes wrong with your order, we invite you to reach out to us at claims@globalrose.com or through our live chat, where you can speak directly with a representative. Providing photos helps us address any concerns promptly. Our team is always here to assist and ensure you have the best experience possible.
We hope to serve you again in the future!
Smooth transaction, safe & prompt delivery, on time services, love it
We're glad everything went smoothly and you're happy with the delivery and service. Thank you for your feedback and for choosing us!
My flowers arrived in a box well prepped to keep them safe. I dunked them in water to make them freshly popped for my event.
It's amazing to hear your hydrangeas arrived safely and were perfect for your event. We appreciate your support and look forward to assisting you in the future!
I get 1000 plus roses every January for our Sanctity of Human Life events. This year the roses were not as nice as previous years. Smaller stems and more of them were broken.
Dear Vicki,
Thank you for sharing your experience with your recent order. We truly value your loyalty and appreciate you choosing us to provide roses for such an important event.
We're very sorry to hear that this year's roses did not meet the high standards you've come to expect from us. The smaller stems and broken roses are not reflective of the quality we strive to deliver.
For future orders, we encourage our customers to contact us directly right away if there's ever an issue with the flowers. This allows us to investigate the matter promptly and provide a solution, such as a replacement or adjustment, to ensure your satisfaction.
To better understand and address this issue, we will contact you via email shortly to gather more details and investigate what may have happened. If there's anything specific you'd like to share with us in the meantime, please don't hesitate to reach out.
Thank you for bringing this to our attention, and we are committed to making improvements for your future orders.
Warm regards,
Claims department
Customer service goes above and beyond. Flowers are beautiful and last a long time
Thank you for your wonderful review, Sami! We're glad you loved the flowers and our customer service. We're always happy to assist and appreciate your support!
All floral arrived on time. One item in my order was the wrong color, but Global Rose refunded for those promptly when asked. All floral are beautiful with large healthy blooms and stems. Highly satisfied with my purchase.
Thank you for sharing your feedback, Shellie. We're glad you loved the flowers and appreciate your understanding. Your satisfaction is our priority, and we're always here to help. Thank you for choosing GR and we look forward to serving you again!
Easy ordering. Ordered as a sample for my daughters wedding and to see if they arrived when they said they would. They did arrive on time and they are beautiful.
The roses were well delivered and on time. No complaints- excellent flowers. Will definitely order again.
Thank you for your kind words, Annie. We're glad you were happy with the roses and our service. We look forward to your next order!
The flowers came packaged well protected and they were absolutely beautiful 😻
Thank you for your loyalty, Donna! We appreciate you and are grateful to have you as a customer. Looking forward to bringing you more beautiful blooms!
GLOBAL ROSE NEVER DISAPOINTS! LOVE YALL!
Wonderful and easy. I especially loved getting to have a free 15 minute consultation with a representative from your company who explained what I could expect and gave me precise directions for how to handle the flowers once I received them. They arrived just on time!
Thank you for your kind review, Marianne. Your satisfaction is our priority and we look forward to serving you again!
The flowers are quality, but I ordered 300 red carnations, but I received multi colored flowers.
That's exactly what we strive for. Thank you, Janet, for your feedback, we appreciate the love and support!
Like I said. They were beautiful. The wife loved them. Only complaint is I ordered 7 different colors so she could mix them in vases around the house and there was only 3 different colors. Will use you again like many times before
Thank you for being supportive and for choosing us. Enjoy your flowers!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're happy you loved the carnations and they received so many compliments! Your satisfaction is vital to us and are glad you enjoyed the flowers. If you ever need anything else, we're here for you!