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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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All the roses were beautiful and were a great assortment for our Youth Fundraiser. All the families loved them.
Our experience with GlobalRose, from placing our order to unpacking our flowers has always been wonderful. And the flowers are always beautiful! We will continue to order from GlobalRose year after year.
We're glad your experience has been wonderful from start to finish. It's an honor to be part of your floral needs year after year, and we appreciate your support!
This is the 3rd time I've ordered Mother's Day flowers for our church to distribute on Sunday morning. The hot pink color was gorgeous and the buds were just beginning to open when they were handed out. It was very easy to take them out when they arrived, trim the bottoms and put them in water. We stored them in our big refridgerator and they turned out great. And you can't beat their prices. All sorts of flowers in almost any color or mixture that you want.
We're happy to have been part of your church's Mother's Day celebration, and we appreciate you! Thank you for such kind words and for choosing Global Rose!
GlobalRose is a great company to choose when ordering flowers. Our company has used them before, and we have never been disappointed. The flowers have always arrived on time, beautifully packaged and very fresh!
It's our pleasure to serve your company, and we are happy that everything has met your expectations. Your satisfaction is our greatest reward!
The roses arrived ready to cut and use. They are always beautiful.
Thank you so much for sharing. It's always a pleasure to provide you with beautiful blooms, and we look forward to your next order!
Good thing they were for a generic event and not for a color specific event, the colors were not what I selected at all- It looks like the order selector just picked whatever bundles they wanted and sent them to me without reading the order.
Roses were preordered as recommended and the online experience was great. Communication of status was excellent. Delivery was as promised…All instructions for resting and hydrating were followed to the letter. I ordered 100 XL Roses 25 were small buds and 15 were damaged. My first experience in 2024 was better, so I expected the same consistency in 2025. I realize the order came from COLOMBIA, and the roses were well packaged, but perhaps the distributor should consider including extra roses to account for those potentially damaged.
Dear Sherry,
Thank you for your thoughtful and detailed feedback. We're glad to hear that your online experience, order tracking, and delivery went smoothly, and we truly appreciate you following the care instructions carefully. That said, we're sorry to hear that some of the roses—despite being well-packaged—arrived smaller than expected or were damaged. We understand your disappointment, especially after a more consistent experience in 2024.
Your order was delivered on May 9, but unfortunately, we did not receive any claim or communication regarding the quality of your flowers.
We wish you had reached out to us upon receiving your order so we could have addressed the issue promptly and provided the best possible solution.
Please know that customer satisfaction is our top priority. We encourage all customers to contact us within 24 hours of delivery, along with photos, at claims@globalrose.com, or reach out through our live chat to speak with a representative. Our team is always here and happy to help.
We also appreciate your suggestion about including extra stems and will be sure to share this feedback with our distribution team.
Thank you again for your continued support—we hope to exceed your expectations on your next order.
The flowers came on time and lasted multiple days, very beautiful!
Thank you, Kathryn. It's wonderful to know they were as beautiful as expected, and we look forward to serving you again!
Easy enough to purchase. And the order arrived as promised.
We're glad the purchase was easy and the flowers arrived on time. If there's anything we can do to make your next experience even better, feel free to reach out.
I told my daughter the condition bof roses were all dried nd open. The wet napkins on the stems were completely dry which means they were not in cold environment I am disappointed because i sent pics upon receiving
Dear Sallie,
Thank you for your feedback, and we're very sorry to hear that the roses did not arrive in the expected condition.
We understand how disappointing this must have been, especially for such a meaningful gift. Please note that when quality issues arise, we require all claims to be submitted within 24 hours of delivery to claims@globalrose.com, including clear pictures of the affected flowers, so we can investigate and assist promptly.
If your original message met those requirements, our team will follow up shortly. We genuinely appreciate your feedback and the opportunity to improve.
Warm regards,
Customer Service Team
www.globalrose.com
Excellent easy to buy. Beautiful. Arrived on time. Fresh and super great quality
It's great to have caused a great impression. Your satisfaction is our reward, and we hope to continue serving you for more special occasions!
Daniela Torres was very quick and professional when responding. I was upset when I noticed the delivery date changed after paying extra to ensure my delivery was going to make it on a specific date. She checked on my order and told me that the delivery status would be updated momentarily and that I would still receive it on my set date. She ensured me that my extra surcharge would be refunded should Global Rose fail to uphold the guaranteed delivery date. It must be reminded that it was set to deliver on Saturday to Fl… but date changed to Monday because tracking showed that it was in MO Friday afternoon. The email complaint was sent Friday evening and by Saturday before 12 pm, My mom received her flowers in Fl.!
Thank you! We're glad your order arrived on time and that Daniela could help ease your concerns quickly and professionally. We truly appreciate your trust and hope your mom loved her flowers!
Received the flowers, 75 long stem roses. Next day they were all wilted and not appealing. Very disappointing in the amount paid for this order
Dear Jesse,
Thank you for your feedback. We're truly sorry to hear that your 75 long-stem roses wilted the next day and did not meet your expectations. That's certainly not the experience we aim to provide, and we understand how disappointing this must have been—especially considering the value of your order.
Your flowers were delivered on May 9, but unfortunately, we did not receive any claim or communication regarding this issue.
We wish you had reached out to us upon receiving your order so we could have addressed the matter promptly and provided the best possible solution.
Please know that customer satisfaction is our top priority. You're always welcome to contact us within 24 hours of delivery—along with photos—at claims@globalrose.com, or connect with a live representative through our chat. Our team is always here and happy to help!
We hope you'll give us the opportunity to serve you better in the future.
Muy bien que llegaron todas las flores gracias si lo recomiendo
¡Muchas gracias! Nos alegra saber que todas las flores llegaron bien. Agradecemos mucho tu recomendación y esperamos servirte nuevamente.
Ships on time, and most of them come out okay and fresh. Good experience
We're glad your flowers arrived on time and fresh. With proper hydration, they should perk up beautifully.
If you need any assistance, feel free to reach out to us at support@globalrose.com
I couldn't order 200. Had to split order.
Disappointed on size. Thought they would open up more from Friday to Sunday.
Dear Diana,
Thank you for your feedback. We're sorry to hear that your experience didn't meet expectations, particularly with the ordering process and the size and bloom of the flowers. We understand how important it is for your blooms to look their best by the time of your event.
Your order was delivered on May 9, and while we see previous tickets from you, we did not receive any claims regarding your two most recent orders.
We wish you had reached out to us upon receiving your flowers so we could have addressed the issue promptly and provided the best possible solution and maybe tips to bloom your carnations faster.
Please know that customer satisfaction is our top priority, and we're always here to help. If you have any photos or further details, we invite you to contact us within 24 hours of delivery at claims@globalrose.com, or reach out via live chat to speak with one of our representatives.
We hope to have the opportunity to better serve you in the future.
Warm regards,
I ordered these incredible greens and small white blooms for a specific wedding that was looking for that dainty, earthy bloom. However, I received the wrong greenery (it ended up being asparagus fern) and looked like Christmas greens. I was so upset, because it happened to be Mother's Day week (I know I know crazy busy), but I had placed my order weeks in advance. They kindly offered to resend (but it would be after my wedding) or a refund. I will give them another chance, but was super dissatisfied.
Dear Brittany,
Thank you for your honest feedback. We're truly sorry that the greenery you received did not match what you ordered, especially given the importance of your wedding event. We completely understand how upsetting it must have been to receive something that didn't align with your vision—especially during such a high-demand week like Mother's Day.
While we're glad we were able to offer a reshipment or refund, we regret that the timing didn't allow for a proper resolution before your event. We want to confirm that a refund was initiated on Friday at 2:30 PM, and you should see it reflected shortly, depending on your bank's processing time.
We sincerely appreciate your willingness to give us another chance. Please don't hesitate to reach out directly for any future orders—we'd love the opportunity to ensure everything goes smoothly and meets your expectations.
We are concerned that some of the red petals were black on the edges, almost as if they got too cold. The majority of the roses were fine. The roses are not as big as the roses we ordered last year
Thank you for your feedback. Some red roses naturally have dark red or black edges, which can be gently removed. We're glad you enjoyed the roses, and if you need assistance or have concerns, feel free to reach out at support@globalrose.com We're here to help!
Made a huge ramo for my friends 21st and it came out so amazing, huge bouquet the roses were vibrant and very well packaged!
Thank you for the lovely feedback! We're happy to have helped you create an amazing bouquet. What a beautiful gift.
Thank you for choosing Global Rose!
I was nervous when I realized there wasn't a phone number to contact the company but they responded quickly to emails. The flowers arrived well packed and in perfect condition. I unpacked and placed in buckets for a day. They made my "simple" wedding perfect.
Thank you for choosing us! We're glad the flowers arrived in perfect condition and helped make your wedding day special. It was our pleasure to be part of your beautiful celebration!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It's great to know the roses were a hit and helped make your Youth Fundraiser a success. Thank you for choosing us!