business logo of GlobalRose

GlobalRoseReviews 3,935

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
How would you rate GlobalRose?
grey star
grey star
grey star
grey star
grey star

GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
60
value
64
shipping
64
quality
62
This company responds to reviews on average within 1 day

Instant Feedback

6,635 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
Follow Emily S.
Unfollow Emily S.
Share Review
Report Review

Birthday Roses
January 25, 2023

Emily was the recipient; I, Pamela, was the orderer. Generally it went very well. The roses arrived on time and were, apparently, beautiful, but the color was more pink than lavender. Some of the instructions were confusing, e.g. there was no clear listing for giving information for the sender.

Date of experience: January 25, 2023
Lina P. GlobalRose Rep
over a year old

It is because of customers like you that we continue to improve as a business! We have reached out to understand further and be able to improve our services. Thank you for taking the time to share your feedback!

Massachusetts
1 review
0 helpful votes
Follow Leslie J.
Unfollow Leslie J.
Share Review
Report Review

Slightly disappointed
January 25, 2023
Updated review

Beautiful selection, though one of the two bouquets was frost bitten in less then 24 hours...

Date of experience: January 25, 2023

Beautiful selection
January 18, 2023
Previous review

Beautiful selection

Date of experience: January 18, 2023
Colorado
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

The roses were beautiful and great,
February 24, 2023

The roses were beautiful and just what I wanted, but! I didn't get the vase and card I ordered. So I had a hard time finding one to put them in. But my wife loves them very much.

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 25, 2023
Lina P. GlobalRose Rep
over a year old

Dear James, We offer you an apology for the missing card! We have in our records a lovely message that was printed into a card. Unsure why the card did not show up. Regarding the vase, please take a second look at your order receipt as no VASE was paid for. We are grateful for your kind words and thrilled to hear that your wife enjoyed the roses very much!

California
1 review
0 helpful votes
Follow Liz C.
Unfollow Liz C.
Share Review
Report Review

Customer Service
January 24, 2023

The roses came on time, and they were of good quality. These roses were for my daughter's wedding, so I was a little anxious, but they worked out great. The only issue I have with the company is that you cannot talk to a real human being. I was able to do a chat conversation, but I really wanted to talk to a person.

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

Dear Liz, congratulations on your daughter's wedding! We hope it was beautiful and that you enjoyed every detail. We are thrilled to know your flowers worked out great!
Thank you for taking the time to provide us with feedback, we appreciate it very much. For your next order please feel free to ask any agent over the chat that you would like to talk to us on the phone. We will be thrilled to give you a call!

Washington
1 review
0 helpful votes
Follow Vasyl R.
Unfollow Vasyl R.
Share Review
Report Review

Beautiful flowers!
January 24, 2023

The flowers are truly amazing! I was a little upset that the delivery was delayed because the mail service does not work on Saturdays and Sundays. But I'm still happy and will keep that in mind for my next order. Thank you!

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

It's great to hear that you were pleased with the quality of the flowers! We're very glad that your roses held up nicely over the weekend and we do apologize for the inconvenient situation! Thankfully, the flowers were carefully handled and the delivery was successfully made. We hope the flowers served you very well!

It's an honor for us to provide you with flowers for all your special events and occasions. Let us know if we can ever assist you in any way!

Colorado
1 review
0 helpful votes
Follow Nancy I.
Unfollow Nancy I.
Share Review
Report Review

Mother
January 24, 2023

Excellent product with easy accessibility for ordering. The flowers made beautiful center pieces.

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

We love to hear that you were pleased with our service and our quality! It's always wonderful to make a great first impression! We're certain that the centerpieces looked breathtaking with the Sunflowers and greenery.

We hope to be your source of flowers for many events to come! Let us know if you ever need any assistance!

New York
1 review
0 helpful votes
Follow Shtop J.
Unfollow Shtop J.
Share Review
Report Review

Perfect
January 24, 2023

Great price on time shipping. Will order agaín!
•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

It's wonderful to hear that you were pleased with your order and with our service! It would be our pleasure to continue providing you with the best flowers and service we possibly can. Hopefully, the roses from your previous order are still looking great to this day!

We're always at your service if you ever need any assistance!

California
1 review
0 helpful votes
Follow Anita H.
Unfollow Anita H.
Share Review
Report Review

This year the carnations arrived more open...i had them for 6 days before I needed them. They seem to work out well.

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

It makes us incredibly happy to hear that your carnations from this order arrived looking great, and it makes us even happier to hear that this is the second year we have had the privilege to fulfill your orders! We do apologize if they arrived a bit more open than the ones from last year, but we pray that they served you very well.

If you ever have any questions or need any assistance, you can always let us know by writing to us at support@globalrose.com or by chatting with us on our website!

California
1 review
0 helpful votes
Follow Abel I.
Unfollow Abel I.
Share Review
Report Review

Envio
January 24, 2023

Las flores llegaron bien pero me gustaría que el proceso de envío fuera más rápido por qué algunas flores no sirvieron

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

Muchas gracias por tus palabras y feedback! Significa mucho para nosotros escuchar la retroalimentación de nuestros clientes para poder seguir brindando siempre el mejor servicio que podamos! Esperamos que la mayoría de tus flores llegaran en perfecto estado y te fueran muy útiles.

Recuerda que si tienes algún reclamo sobre un pedido, siempre puedes contactarnos a claims@globalrose.com y con mucho gusto te ayudaremos a solucionarlo!

California
1 review
0 helpful votes
Follow Gretchen A.
Unfollow Gretchen A.
Share Review
Report Review

Great quality
January 24, 2023

The carnations looked great and arrived right on time!

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

It's delightful to hear that everything with regard to your order went wonderfully! It's always a pleasure for us to provide our customers with the very best service and even better flowers. Hopefully, these carnations are still bringing life to any space they occupy!

We hope to continue providing you with flowers whenever you need them. You can always reach out to us if you ever need any assistance.

California
1 review
0 helpful votes
Follow Jose P.
Unfollow Jose P.
Share Review
Report Review

Very good service
January 24, 2023

Had to change my delivery date and they helped me quick and easy.

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

It was our pleasure to assist you with your request to change your delivery date! We hope that your rose petals arrived in perfect condition and that they served you very well! The customer service agent who helped you out last week will be thrilled to learn how pleased you were with her service!

We hope to continue fulfilling your flower needs in the future! If you need any assistance at any point, you know where to reach us. We're happy to help.

Washington
1 review
0 helpful votes
Follow Dianna T.
Unfollow Dianna T.
Share Review
Report Review

Roses
January 24, 2023

Amazing! Every rose came in great quality! My arrangements turned out beautiful. It's been over 1 week and my roses are blooming so beautiful. Thank you

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

We can't express how thrilled we are to learn that your arrangements came out looking wonderful with our flowers and that, even after 1 week, the roses are still blooming beautifully, they must look breathtaking as of today! We're happy to have left such a positive impression with your very first order, and we hope to have the privilege of continuing to provide you with all your flower needs moving forward!

We're always here to assist you in case there's anything you need!

Michigan
1 review
0 helpful votes
Follow Michele S.
Unfollow Michele S.
Share Review
Report Review

A+ experience
January 24, 2023

We sent 60 roses to my sister-in-law for her 60th birthday. They arrived exactly when we ordered them and they were beautiful on arrival and still gorgeous a week and a half later. If you on the fence about ordering, don't be!

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

Thank you for recommending us in your review! We're glad we made your experience with us a great one. We are excited to know your sister-in-law enjoyed her special birthday flowers!

South Carolina
1 review
0 helpful votes
Follow Tiffany P.
Unfollow Tiffany P.
Share Review
Report Review

Spectacular roses
January 24, 2023

The roses were the most beautiful I have seen in a while. The guests loved them and asked to take them home.

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

Thanks, Tiffany. We're thrilled that you and your guests enjoyed the roses and called them SPECTACULAR! Your feedback is very appreciated, and we hope to be of help again!

Texas
1 review
0 helpful votes
Follow Jillian P.
Unfollow Jillian P.
Share Review
Report Review

Shipped right on time
January 24, 2023

Received on the date requested, in good condition, looked just like photos!

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

Nothing makes us quite as happy as hearing from our valued customers that their order arrived right on time and in excellent condition! It was our pleasure for us to fulfill your order without a hitch and we hope to have the privilege of continuing to do so moving forward! If you ever need any assistance, don't hesitate to reach out to us via email at support@globalrose.com or via our live chat on our website!

Maine
1 review
0 helpful votes
Follow Poland Rec Dept. R.
Unfollow Poland Rec Dept. R.
Share Review
Report Review

Will order again!
January 24, 2023

Very easy ordering process with a great selection. I was worried with the storms that our order would come in late, but in arrived on time on the delivery date as requested!
Flowers were in excellent shape and very beautiful. Delivery driver was very nice.

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

It was a real pleasure for us to prepare and ship your order for you! We're very happy to hear that they got to you on time and in excellent condition. We take great pride in the quality of our flowers, which is why your kind words and positive feedback are a source of motivation for us to keep doing our best every time.

We appreciate you considering us for your future flower needs! If you ever have any questions, don't hesitate to reach out to us! We're always very happy to help.

Texas
1 review
17 helpful votes
Follow Paula S.
Unfollow Paula S.
Share Review
Report Review

Beautiful!
January 24, 2023

Bought a dozen roses as a gift for a family member. They arrived on time and started to open immediately. Over a week later, all 12 are still going strong. Every order from GlobalRose is exceptional!

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

Paula, we appreciate the fantastic review and are thrilled to know every order with us has been exceptional! If you have any further needs or questions, please reach out! Our team is at your service.

Michigan
1 review
0 helpful votes
Follow Syble F.
Unfollow Syble F.
Share Review
Report Review

Rose
January 24, 2023

A good experience. I received them on time.
I've had them for a week and they are still looking good.

Date of experience: January 24, 2023
Lina P. GlobalRose Rep
over a year old

We love hearing that the roses are standing strong a week after being delivered on time! Thank you for sharing your feedback.

Georgia
1 review
0 helpful votes
Follow Oralia K.
Unfollow Oralia K.
Share Review
Report Review

Beautiful flowers
January 23, 2023

The flowers were beautiful and fresh and arrived on time.

Date of experience: January 23, 2023
Lina P. GlobalRose Rep
over a year old

Oralia, that is what we thrive for! Thank you very much for your feedback. Hearing your flowers were on time, fresh and beautiful makes us feel proud! We will work hard to keep it like that every time.

California
1 review
0 helpful votes
Follow Missy H.
Unfollow Missy H.
Share Review
Report Review

Single rose bouquets
January 23, 2023

Just as described…fresh and nicely packaged. Will definitely buy again. Only slight complaint would be the multi pack does not include red. We received lavender, yellow, hot pink & light pink…wish there were some red mixed in.

Date of experience: January 23, 2023
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback! We are thrilled to hear you enjoyed the fresh and nicely packed single rose bouquets. Our Assorted color is a combination of colors randomly selected by our greenhouse teams and no particular color is guaranteed, but next time let us know your preference and we will do our best!