From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Boo-boo kids are beautiful. I am very pleased. Not only lovely but so fragrant perfect for Mother's Day.
I use global rose fairly frequently not only for big parties but for flowers around the house. Always dependable beautiful flowers
My gf surprised me with them and I didn't even know
What a wonderful surprise! We're happy to be part of your special moments. If you have any questions about the flowers or if there's anything else we can assist you with, feel free to let us know. We're here to help make every moment special!
I won't order again here. The flowers are so small like my finger (red roses) 🙅🏼‍ I ordered 100 for Mother's Day. I'm so sad
Dear Mayra,
We are very sorry you are not happy with your order with us.
The roses you ordered should have a Diameter when bloomed between 2.6" - 3.8".
Please allow them 2-3 days to fully bloom and if they fail to reach this measure please send us pictures of some of them next to a ruler or something similar so we can investigate this issue.
Best regards
Claims department
Shipping was delayed and the eucalyptus was moldy. Everything was hot. Had to beg a flower shop to get me anything close and pay way more than expected. Luckily the roses appear to have taken it better than the greenery.
Dear Renee,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on Nov 20 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you always can reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Needed in 24 hours. Came through perfectly. 400 roses
Our team works hard to meet your expectations and we hope you enjoy the flowers. If you have any concerns or need assistance, please don't hesitate to reach out to us. Your satisfaction is our priority, and we're here for you!
Flowers arrived on time and in excellent condition. Thank you.
Thank you for choosing Global Rose for your floral needs!
Always reliable, on time delivery. Highly recommended.
Thank you for your kind words and recommendation! We're delighted to hear that you find our service reliable with on-time delivery. We're grateful for your trust in us and we appreciate your support.
A bit hard to find the discount coupon area.
Needed carnations for graduation: Easy ordering and got the flowers on time.
Dear Kathy. We're happy to have been part of your celebration. Thank you for your kind words about our easy ordering process and timely delivery. If you ever need flowers for future occasions, we're here for you.
The flowers came as expected on the day I requested. They were beautifully and carefully packed.
Thank you so much for the 5-star rating! Your satisfaction is our priority, and we're glad to have met your expectations.
We order from Global Rose each year for Mother's Day handouts in our church. The flowers always arrive on time and are completely perfect. Anytime broken ones arrive they are refunded or are rushed right to us. We will be using Global Rose for years to come
Thank you for your loyalty and trust in Global Rose for your Mother's Day handouts at your church! We're delighted to hear that the flowers always arrive on time and in perfect condition. Ensuring your satisfaction is our priority, and we're glad to hear that any issues with broken flowers are promptly resolved. We're honored to be part of your tradition and look forward to serving you for many more years to come.
Great communication. Timely delivery. Quality products.
Thank you for acknowledging our great communication, timely delivery, and quality products. We're here to provide exceptional service every step of the way.
Excellent except I ordered all white, pink and red. I received some yellow and other colors.
Dear Debbie,
Thank you for reaching out to us.
We are very sorry to hear that some of the carnations you received did not match your order. However, keep in mind that the product you ordered includes an assortment of red, white, pink, hot Pink, peach, pastel, and bi-color blooms.
If you confirm some of the flowers are the wrong color, we kindly request that you provide us with pictures of the flowers you received, including any stickers on the box that reference the color or variety. This information will greatly aid our investigation and allow us to address the situation appropriately.
Rest assured that we are committed to making things right and providing you with the product you initially intended to receive. We appreciate your cooperation in helping us rectify this unfortunate experience.
If you have any further questions or concerns, please don't hesitate to reach out to us. Our dedicated team is here to assist you every step of the way.
Best regards,
Federico
That look great and come here on time! The only problem I had was the rubber bands that were wrapped in them cut some flowers
Dear ANGELICA,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
Box had whole in it when it arrived. There for the flowers have already started to wilt. I am hoping they will be ok for tomorrow morning for our Muffins with MOM breakfast.
Dear Kent,
We are very sorry about the delivery issue. It seems like FedEx didn't treat your package with the same care that we packed it. About your carnations, we kindly inform you that our customer satisfaction is our number one priority and you can always reach us by providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
You added a signature required that I was not expecting, never had that before. Almost didn't get the flowers on the day I was expecting. Could of used some advanced notice
Dear Robert. Thank you for your order and feedback. After placing your order you received a confirmation email that mentioned a signature is required for delivery. In the future, you have the option to request a signature release so FedEx leaves the package on your porch without requiring a signature. Just send us an email with your order # and authorization for a signature release. Thank you for choosing GR!
Ordering process was easy, and flowers were delivered on the scheduled date. However, two of the 16 bundles of carnations (25/bundle), the flowers (pink) looked "old" - brown hue and wilted. Otherwise, the bulk of the flowers looked fine.
Dear Scott,
We are very sorry that your order of carnations didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 07 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you always can reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
The ordering and delivery process was easy and quick. We were disappointed that the product we received was not as pictured - the website showed an assortment of colors, but our delivery was all the same color. Many of the petals were browned on the edges.
Dear Christina,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
Regarding the colors, we are sorry there was some confusion, however, the product ordered was pink roses.
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
Easy & prompt. Wide variety to choose from making it easy to find what I needed
We're glad to hear you're happy! Making your experience easy and convenient is what we strive for. Thank you for your kind words and for choosing Global Rose. If you ever need assistance again, we're here for you!
I received my roses today and unfortunately they came damaged.
Dear Jessica,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 08 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you always can reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Can't pass up the deal. This is the 2nd year I have bought red roses to give out to employees for Mother's day and they love them. We only loose a few out of a couple hundred, they come packaged extremely well and come with flower food
We're honored to be a part of your Mother's Day tradition for the second year! It's wonderful to hear that your employees love the red roses. Thank you for your loyalty and for appreciating the care we put into packaging and providing flower food. Here's to many more years of happy celebrations with Global Rose!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It warms our hearts to know that they brought joy and fragrance to your Mother's Day celebration. Thank you for choosing Global Rose, and we hope to make every occasion special for you!