From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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The flowers arrived on time. I order 150 assorted, half of them were white, so I was a little disappointed. The pink ones were super tiny buds so that was a let down as well. I'm still waiting to see how well they open up before drooping
Great quality and always on time! Flowers are always so fresh and beautiful. Roses are well packed!
Thank you for your great review! We love that you're consistently satisfied with the quality and timeliness of our flowers. Your appreciation means the world to us and we look forward to providing you with more fresh and beautiful blooms in the future.
Very fast and easy exactly what I wanted I was able to get 30 white roses
Thank you for the review! We're happy that you had a seamless experience with us. Looking forward to serving you again soon!
SOme were already dying with dark edges and just fell apart.
Dear Susan,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
The 2nd year we have ordered these for our Mother's Day event at church. We were not disappointed! Always so beautiful! Hardly a broken flower. Coming from Florida to WI, this is amazing!
Thank you so much!
We're delighted to have been a part of your Mother's Day event for the second year! Thank you for your continued trust and support. We love that the flowers arrived beautifully and made your event special. Looking forward to serving you again next year!
Extra timing of delivery was good; however Monday delivery is so tough as you are always worried product is just sitting in a warehouse over the weekend. Gerberas were most delicate, and a few were lost. These flowers, but I will also say these flowers were also individually packed with care. To try to void this situation happening. The Alstroemerias were closed so i stored in a warm location to get them to open in time for use all other flowers were refrigerated.
Thank you for your detailed feedback. We apologize for any inconvenience caused by the Monday delivery and the delicate nature of the gerberas. We'll take your concerns into account to improve our shipping process. It's great to hear that our individually packed flowers arrived with care. We appreciate your business and hope to serve you even better in the future.
Ordered 250 roses, 1/3 of them were quite a bit smaller than the others. Ordering and communication up until delivery was fantastic.
Thank you for your feedback! We're glad you had a positive experience with our ordering process and communication. We apologize for any inconsistency in the size of the roses you received. You can always reach out to our customer service team with your order details at support@globalrose.com and we'll be happy to assist you further.
As usual the flowers arrived on time and were beautiful.
Thank you, Joseph. We're glad to have met your expectations! We appreciate your continued support and thank you for choosing Global Rose.
The beautiful flowers arrived in time for our Mothers day event.
We're happy to have been a part of your Mother's Day event, Lori! Thank you for choosing our flowers, we hope they added a special touch to your celebration.
Ordered 200 roses & they were all in great shape on delivery within only a few days after order & purchase
Textbook
Thank you for your order and for sharing your positive experience! We're delighted to hear that all 200 roses arrived in great shape. Your satisfaction is our priority, and we look forward to serving you again in the future.
I received some beautiful spray roses and carnations. The red roses on the other hand was a bit of a waste of money since most arrived broken, wilted or floppy.
Dear Chasity,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
The flowers were a beautiful combination! However, the prickly purple plants threw them off a bit and my mother ended up taking them out. They pricked us both and Mom kept giving them the stink eye lol I love that with or without the purple plants in the vases, the bouquets still looked beautiful and full:>
Dear Sarina. Thank you for the 5-star rating and for sharing your experience with us! We're glad that you enjoyed the beautiful combination of flowers in your bouquet, although we apologize for any inconvenience caused by the prickly purple plants. Your feedback is valuable, and we'll take it into consideration for future arrangements. We're pleased that the bouquets still looked beautiful and full even without the purple plants. If you ever need more flowers or assistance in the future, we're here to help!
Flowers arrived in great condition however I had to message and request tracking information in order to find out where the order went.
Dear Sorah. We're glad to hear that the flowers arrived in great condition. Also, our team is happy to assist you and we're glad our agent Joan, provided you with all the information needed. Thank you for choosing Global Rose.
Most of the roses and other flower arrived on the delivery date. The filler and one set of roses arrived a day late.
Thank you for your feedback! We're glad to hear that most of your order arrived on the delivery date, but we apologize for the delay caused by FedEx with the filler and one set of roses. Please take into account that we ship our flowers on time and our commitment time frame states that you can receive your order +/- 1 Day of the scheduled date.
Your satisfaction is important to us and we work hard to meet your expectations. Thank you for choosing GR, we appreciate your understanding.
Roses came on time and they were full and beautiful. Out of 100 roses, I only had to throw out 3. The colors were vibrant and beautiful.
We're happy that your roses arrived on time and exceeded your expectations! Thank you for sharing your positive experience, and we're delighted that you found them beautiful, and vibrant. Your satisfaction is our priority, and we look forward to serving you again soon!
If you ever need assistance, don't hesitate to reach out at support@globalrose.com
We would use again for flowers for church services
We're honored to be a part of your church services! Thank you for choosing us, and we're happy you will use our services again. We look forward to providing you with beautiful flowers for your future events.
Easy process, arrived on time, and looked very nice.
You're very welcome! We're glad your flowers arrived on time and looked great. Thank you for choosing us, and we look forward to serving you again in the future!
It was delivered on time!
It was not damaged.
I look forward to getting more next year.
Thank you for the glowing review, Lloyd. We appreciate your kind words and support and can't wait to serve you again!
Easy finding what I wanted. Wonderful customer service with correcting an address mistake I made. Really goid communication with delivery times & a minor delay. Very good product.
Dear Vona. We're happy that our customer service team was able to assist you. Thank you for appreciating our communication and Gypsophila too! We're glad you were satisfied with the product and we look forward to serving you again.
My one reason for 4 vs 5 stars on experience is paying with PayPal automatically was having the flowers shipped to somewhere else. I had to use the text function on the website to get this corrected. The agent was very helpful, and corrected everything, but getting to the agent was a pain in $#*!.
Dear Joseph. We're sorry to hear about the inconvenience you experienced with the payment process, but we're glad our agent Daniela, was able to assist you promptly and effectively. Your feedback is valuable, and we hope you have a better experience in the future. Thank you for choosing Global Rose.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kristen,
Thank you for your order and for reaching out. We apologize that you're not satisfied with the size of your flowers.
The flowers you ordered should have a diameter between 2.3" - 3.8" when fully bloomed.
Please allow them 2-3 days to fully bloom. If they do not reach that size, please attach a picture of some of them next to a ruler or something similar so we can investigate the issue further.
Best regards,
Federico