• Glamulet

Glamulet

Overview

Glamulet has a rating of 3.1 stars from 1,503 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Glamulet most frequently mention good quality, photo charm, and quick delivery. Glamulet ranks 6th among Fashion Jewelry sites.

  • Service
    26
  • Shipping
    29
  • Returns
    12

Proactively asks for customer feedback

2
See all photos

What reviewers want you to know

Positive highlights

  • Really pleased with my purchase, designing the photo charm for my pandora bracelet was easy to follow.
  • I purchased a photo charm that was supposed to be for a gift later in the year.

Critical highlights

  • I paid for Christmas delivery but have not received my order which is unacceptable
How would you rate Glamulet?
Top Positive Review

“Awesome”

Anne C.
5/1/19

Easy for a non-tech person. I got what I hoped I would receive. They look great. However they can not be cleaned by Pandora stores with my other charms. Thanks

Top Critical Review

“False return policy”

Rosa G.
11/17/17

A really bad customer service and the return policy is false advertisement. I Started my return on august 23, during the month of the products warranty. On october 10 they received the item and told me that my refund will be ready in 7 working days and until now nothing has happened. I even had to pay the return fee, and now they don't answer my emails. Terrible. The worst online shopping experience.

Reviews (1,503)

Rating

Timeframe

Other

Reviews that mention popular keywords

christmas delivery (31) pandora bracelet (35) photo charm (48) customer service (87)
Thumbnail of user annec242
1 review
11 helpful votes
May 1st, 2019
Verified purchase

Easy for a non-tech person.
I got what I hoped I would receive. They look great.
However they can not be cleaned by Pandora stores with my other charms.
Thanks

Thumbnail of user christopherc132
1 review
12 helpful votes
January 4th, 2018

I absolutely love this charm! I bought a Pandora bracelet earlier in the year and it was the Mother's Day promo bracelet and while I have no intention on filling it up completely, the free charm and the decorative stoppers weren't quite enough so I purchased this bead charm along with another lavender heart one to add to my bracelet and they fit perfect! No one knows they're not Pandora charms not to mention, and now I have purchased three beads for Glamulet. I will buy more in the future.

Thumbnail of user kayw51
1 review
0 helpful votes
January 6th, 2018
Verified purchase

Item came in good time and great quality! I was pleasantly surprised with the charm and would definitely order again.

Thumbnail of user gayleh13
2 reviews
0 helpful votes
December 12th, 2016
Verified purchase

I wasn't sure what to expect. But my product was great. The site was easy to follow and the notices of the various stages of my order was great!

Thumbnail of user rosag24
1 review
16 helpful votes
November 17th, 2017

A really bad customer service and the return policy is false advertisement. I Started my return on august 23, during the month of the products warranty. On october 10 they received the item and told me that my refund will be ready in 7 working days and until now nothing has happened. I even had to pay the return fee, and now they don't answer my emails. Terrible. The worst online shopping experience.

Thumbnail of user natellw
1 review
0 helpful votes
January 6th, 2017
Verified purchase

Was very pleased with my order and it came earlier than expected. Fantastic, will be using and recommending to friends and family. Thank you.

Thumbnail of user davidc693
1 review
9 helpful votes
March 5th, 2018

Ordered a Glamulet bracelet for Christmas & it came from London quite quick. A matter of days. Did next order for 6 charms for it as a Valentine's surprise and 22 days later still no sign. Took money quickly but after checking Chinese tracking number emailed to me I soon discovered that the order wasn't even ready for dispatch until 16 days after it was made. Maybe she'll actually get it by next Christmas.

Thumbnail of user michaels618
1 review
11 helpful votes
May 16th, 2017
Verified purchase

Tried contacting company 6 times without any reply. The only way to get in touch with them is thru a request on their website. No communication back. Where do I start with how crappy the product is. First off the crystals where discolored on the backside and the picture was so washed out from what I provided. Tried contacting and guess what still no reply! I will never order from this company again and have already disputed the charge on my credit card.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cindyw80
1 review
0 helpful votes
December 12th, 2016
Verified purchase

Product was not what I expected, also, I am waiting for my second order which is paid for but todate has not arrived.

Thumbnail of user kimg90
1 review
0 helpful votes
March 9th, 2017
Verified purchase

I ordered a charm on Feb 23, and I'm not happy with this company for their lack of customer service with no means to get in contact because they don't answer phones or return emails. I would never order from this site again and it should tell customers where things are shipping from because I would have never ordered this item. The fact that u can't track item with usps it's crazy. This is a scam and I want my item or my money back asap

Thumbnail of user maric87
1 review
0 helpful votes
May 23rd, 2017
Verified purchase

For the price, the charms were of decent quality, though they were smaller than I had expected them to be. My main issue is with the time it takes to receive items. I placed my order early in the month and only received it close to the end of month. Given the time it takes, I'd likely go to another retailer if the shipping time is shorter.

Value
Shipping
Quality
Thumbnail of user martinap7
1 review
0 helpful votes
February 22nd, 2017
Verified purchase

I bought three charms and all of them are beautiful, I didn't wait to long to receive them. I'm very satisfied with the service.

Thumbnail of user robbyr9
1 review
0 helpful votes
December 10th, 2016
Verified purchase

I was told there be a free gift and there wasn't

Thumbnail of user vivianh22
1 review
0 helpful votes
March 17th, 2017
Verified purchase

The charms ordered arrived on time and are even nicer than the computer images I was able to see. Very satisfied with my order.

Thumbnail of user natashak18
1 review
0 helpful votes
April 14th, 2017
Verified purchase

I was on yutube watching Pandora reviews, when I came across your product. A lot of yutubers had done a review on your bracelets and pendent. I was amazed with the quality and the similarity to the Pandora bracelets so I decided to buy my daughter and I a bracelet with a few pendent. We do own Pandora products but I wanted to give you a try. I haven't received my bracelet yet but I will be a frequent shopper. I love the price, styles and large inventory.

Thumbnail of user scottm179
1 review
1 helpful vote
November 30th, 2016

Placed order friday tea time 25th November add no confirmation emails and my tracking number doesn't exist
Order# is *******370

Thumbnail of user cindyd65
1 review
0 helpful votes
April 26th, 2017
Verified purchase

Wrap bead bracelet and bead Charms. Came quickly and the quality was better than expected! Would recommend to friends and will shop her again.

Thumbnail of user samd127
1 review
11 helpful votes
June 27th, 2017
Verified purchase

Firstly the site was a. co.uk website stating 5-9 days express delivery. What they secretly do and don't make clear is that these products come from across the world, I believe China. I'm now into my 3rd week without anything arriving. The items were a birthday present for my wife, which has long gone. Will never buy from these again. The tracking on the website said my tracking number didn't exist, and I've checked my tracking with the actual courier and it doesn't even appear to have left their offices yet. Awful

Thumbnail of user helenr75
1 review
0 helpful votes
April 27th, 2017
Verified purchase

Was easy, affordable and the piece was beautiful when it arrived. The person who I have purchased this for will be very happy. Thankyou

Thumbnail of user anan77
1 review
0 helpful votes
August 17th, 2015

My first order on Glamulet was a necklace with a blue key pendant.
I can say I was overwhelmed: the jewelry were more beautiful than in the pictures and the presentation mode is very elegant.
I recommend Glamulet.com!

Thumbnail of user sergel6
1 review
0 helpful votes
December 12th, 2016
Verified purchase

I can'T give you any description because I don'T received what I order.
I don't know wat hapen, Let me know

Thumbnail of user tracid3
1 review
0 helpful votes
December 28th, 2016
Verified purchase

I thought I would have received my purchase long before now. I am very dissapointed I still haven't received anything.

Thumbnail of user maureeng12
1 review
0 helpful votes
November 21st, 2016
Verified purchase

Item was exactly as expected - very very pleasec

Thumbnail of user virginiaf10
1 review
0 helpful votes
February 20th, 2017
Verified purchase

When I ordered my bracelet I was supposed to get a free heart charm which I didn't. I called several times left messages and email with no response from you. Not a way to make me returning customer. Send my charm than maybe.

Thumbnail of user shaunw13
1 review
0 helpful votes
January 4th, 2017
Verified purchase

Absolutely rubbish, they still haven't sent a response to 2 emails, a facebook message or a twitter message. We paid £12 for delivery before Christmas day it arrived 30th December!

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From the business

Glamulet designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at affordable prices. Glamulet is the name of a unique jewelry that is available at fine stores across Europe and America. The strength of the Glamulet bracelet is the unique. Each charm & bead allows you to screw individual pieces onto any bracelet segment in the order you desire. The charms move freely and rotate slightly with your wrist's movement, creating an undeniable eye catching and stunning effect.

Business History

This is Glamulet Legacy. The rare, The exceptional, The utterly timless rarest Jewelry in the world.

Glamulet is considered a one-stop-shop for all your sterling silver needs. We carry all types of sterling silver, 14k to 18k Gold, to including chains, bracelets, murano glass, Cubic Zirconium, Mother of Pearl, marcasite, Gems and so much more. Our quality products are produced in the USA, Italy, China, Thailand, and Mexico.

Glamulet transformed diamonds into art and revolutionized modern jewelry design. With enduring optimism, new generations of Glamulet designers and craftsmen collaborate to create infinitely beautiful jewels of unsurpassed style.

From the legacy of the Hope Diamond and Sterling silver to the sparkle of the red carpet, Glamulet Jewlerys have become an icon of international glamour.

Company Representative

Thumbnail of user rodgerr10
Glamulet J.
Project Manager

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3.1
1,503 reviews
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