GigaPros has a rating of 4.9 stars from 469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support, and control panel. GigaPros ranks 6th among Web Hosting sites.
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I've spent over 2 weeks comparing different web hosts and hosting packages. I needed 50 gbs of disk space for my new Project Online in Europe. Well, finally chose Gigapros hosting. Setup was fast, it took over 30 mins for my site to make it up and running efficiently. I like their free managed service, so I also saved some money - looks good. Pages load fast - I am quite happy with this.
They offer a $34 dedicated server. But if you want CPanel it's ANOTHER $35 a month SMH. #DuplicitousPricing
All good except their recent years greed for money. Gigapros is in the niche of low-price hosting, and as such, there is a certain lowering of expectations that must occur. If you need hand holding or want help developing your website, then no low-end hosting site is in your best interest. I have been with them for four years now and I am a low-maintenance customer.
Recommended.
I am pleased to have found Gigapros Hosting provider. Easy to understand website. Great prices.
I like their innovative product finder chart which helped me to find the right product for my web hosting needs, within the budget I had - really COOL OPTION.
Definitely some of the best Customer Support available. Support can be reached through MSN for immediate assistance, and through tickets/email which they respond to in a matter of minutes. Site is extremely fast to load and has had almost perfect uptime.
Highly recommend them.
Gigapros have been very good about support issues.
They need a little bit of work smoothing out the installs for the various software they support, but they were very responsive about setting up the site. Got responses from three different people who can communicate effectively in English, and know what they sell.
Very Cost effective compared to other companies and so quick in resolving problems, would recommend to any business. Keep Up the Good Work Gigapros team.
This is an initial impression, I'll post an update if things go down hill.
I have hosted there 4 my websites with Gigapros web host. Their VPS hosting is quite good and stable.
Hosting reliability is perfect and if there any issues support team are going to help very fast.
So far I have been very pleased. I especially love their support. They're easy, friendly and they seem to really care about their clients. They work even at midnight - 24/7 is true.
If you have a problem, they will be there to help you.
I highly recommend Gigapros Hosting. I plan on being with them a long time.
I have really nice hosting experience dealing with Gigapros. I had a few problems when I first signed up (not with them, just with mistakes I made) and they were very willing to help me and explain things to me. I just hope that they don't get so overwhelmed with new customers due to their current customer's satisfaction that their customer support and uptime starts lacking! Crossing my fingers! But so far, everything has been great. Thanks guys!
According to my experience I would highly recommend this decent web host to other webmasters.
I could not be more pleased with Gigapros service than I am. As a former customer service manager for a large company I have no hesitation in recommending this web host to all who want a risk free, trouble free. This is a straight-forward, easy to use service host. Tech support is quick and reliable.
Their prices are reasonable. I can only speak for the first 48 hours, but thus far, I'm glad I switched.
I give Gigapros 4 stars.
Great support.
I have had very few problems with these guys. A few minor mistakes but they were always dealt with well.
Their control panel system is absolutely fantastic. It is all redesigned CPanel functions in their own simplistic interface. They have reduced all the Webmail clients down to a single perfect client... a really professional job.
Gigapros gets a 9 out of 10 from me. Impeccable support, yes on weekends too, fast servers and very well priced.
The technical support I have received from Gigapros.com has been second to none.
Tickets are answered almost instantly and the advice has always been spot on! I can't imagine ever going elsewhere for hosting.
I can give you guys 4/5.
I moved all my sites to Gigapros: great pricing, friendly user interface, excellent support and decent uptime.
I've never had a problem with billing and my account gets renewed yearly without problem or additional charges.
Support is usually great, my only complain being that the original average support response time of 14 minutes is now more like 3-4 hours. This is to be expected with the kind of growth they've experienced, however.
The price is attractive.
Great hosting company with very cheap prices and incredible storage and bandwidth plans.
Gigapros support phone calls and emails are always quick. I've only needed about 4 tickets and everything has been minor and resolved very quickly.
Lots of nice features like SSH. Up-to-date PHP and MySQL installations make deploying web-based applications simple.
Their reliability is second to none - proof positive, I experienced 0 downtime during Ike!
Without a doubt, the best thing about Gigapros is their support, I've never came across another company that's provided such high quality and friendly help for my products, and also things not directly related to my service; they'll help you if they can.
Speed connectivity is qutie good. Uptime in the 7 months since we moved has been 100% and the server is always fast and stable. It's so much better than our previous hosts that business has actually increased.
Great value. Fast customer service, although somewhat dense at times. Occasional slowdowns due to over-committed servers. Gigapros impressed me a lot. Been with them 1 year now. I told all my friends to join. They offer fantastico and a great site builder. Makes it so much easier to get your site up and running! And of course there support staff is eager to help and available all the time!
Recommended Host. Simple, straight hosting, no hiccups, no hidden charges, every thing smooth and working fine. I am satisfied.
Gigapros is excellent. On the very rare occasion that I've had a problem, they are quick to respond, and do all they can to help resolve any issue. In one instance, they even helped resolve a problem one of my website visitors was having while trying to view the site, and it wasn't even a Gigapros problem.
Having been with two other hosting services before gigapros, I can honestly say they are by far the best!
For the most part, Gigapros service has been great. We did have (as most on Gigapros did) some severe downtime during a DDoS attack where it was constantly up and down for (if memory serves) a solid week plus. I must admit, the guys over at Gigapros seemed to do everything in their power that they could to get the situation resolved. They are always willing to take that extra step. I really recommend this company. I am planning to use their reseller package for a long long time. Keep on the good work!
I thought of moving to other hosts but Gigapros service is really good and I'm gonna stay with them for quite sometime.
Good and fast support. Good support knowledge. Their tech support team is really concerned and willing to help.
Wonderful quick efficient professional service.
They offer easy-to-use control panel, great features and easy as heck to setup.
Speed is good, and the price isn't bad at all.
Gigapros is a good and better than the best, according to me. Because we have 6 different hosting server account in different companies. Finally we faced one Database driven application in one of server. But we faced a lot of problem with the resources of the server. Timeout errors, server restarting and so on... After uploading the same application in gigapros server, we are cool and tension less. Superb!
I have been using Gigapros hosting for some time now and I'm more than impressed with the speed of my websites.
They always load fast and I live in Europe with dial-up. I did have one little moment of panic when my sites were off-line for a few minutes, but that was soon resolved and I was kept informed at all times about what was going on.
Their package prices also amazed me. They are worth every penny.
Gigapros makes me feel confident that my website is in good (and trusted) hands. I recommend them if you care about your online presence.
Gigapros is a good web host. They're consistently innovating, adding new technology to their hosting, adding new staff with knowledge I can't even comprehend. They helped transfer my account and provided reassurances of better service.
I'm paying half of what I was paying at my other host! It places high value on customer support and it shows.
As long as they stick to their guns on not overselling their servers, I don't think I'll ever be looking for a new web host.
I can say that Gigapros have been simply a pleasure to deal with as I know anyone who needs help appreciates the relief one feels when they can readily contact a real professional person quickly and who is knowledgeable enough to answer your questions.
In addition to good pricing, uptime and support, Gigapros also provides a very nice control panel with a large list of functions some of which cost extra at other hosting companies.
They are always right on top of everything that I needed.
Gigapros well exceeds expectations. Support has been outstanding. They go out of their way to help. I had a SQL/php slowness issue and service helped me resolve it very quickly. That was appreciated so much as I'm not a database person at all.
Their servers are so damn fast. Uptime is good and they offer nice free useful tools - great plus for them.
I would not hesitate to recommend Gigapros to anyone.
No doubt, Gigapros is extremely reliable and the sites go up fast and stay up. The email customer support is fantastic even when the problems are self-created. I've tried other services that looked cheaper on the outside but have always come back to these guys.
If you log on to their site you get an ad page before you get to the page you want but there is always a continue button and I can live with it for the value. Very reliable.
My VPS is up and running within 24 hours. Gigapros support replies within seconds.
Best of all, my site is noticeably more responsive. The will always go the extra effort, been with them almost 8 months and never regretted it once.
What I want to add is that network and server uptime is quite good.
I like this web host and highly recommend.
Quite happy with them. I chose Gigapros after reading a long thread of their customers $#*!ing about gigapros service and thought gee I wish I had their problems. I have never been aware of downtime. We had one glitch when changing servers due to a non standard config that I asked for and they supplied both before and after the server change for no cost. If you have the expectation that the provider in this low cost market will do their best then gigapros is the hoster to choose.
Their best tends to surpass expectations.
I use Gigapros to host a website and simple ftp services for a mid-size company.
They are great - I had some initial troubles setting up transferring from my old host but customer support was very helpful. They have a live chat feature that's very useful for real time problem solving. The support techs know what they are doing and don't mind helping you.
The live help webchat was a godsend and the site itself has been very cheap and easy to use. Lots of features, and I can afford to pay a year at a go.
Gigapros uptime has always been great. Their control panels are easy to use and intuitive, as is their account and billing interface.
They offer very good value for money. Everything is running very well.
Speed connectivity is quite good. Customer support is responsive - they have professional team - I like it.
The service, reliability, features and price are, in my opinion, unrivaled.
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