GigaPros has a rating of 4.9 stars from 469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support, and control panel. GigaPros ranks 6th among Web Hosting sites.
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I've spent over 2 weeks comparing different web hosts and hosting packages. I needed 50 gbs of disk space for my new Project Online in Europe. Well, finally chose Gigapros hosting. Setup was fast, it took over 30 mins for my site to make it up and running efficiently. I like their free managed service, so I also saved some money - looks good. Pages load fast - I am quite happy with this.
They offer a $34 dedicated server. But if you want CPanel it's ANOTHER $35 a month SMH. #DuplicitousPricing
They offer a $34 dedicated server.
But if you want CPanel it's ANOTHER $35 a month SMH. #DuplicitousPricing
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.
This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.
My hope is somebody from Gigapros in management will care enough about me as a customer or at least about the negative publicity to contact me and offer me a fair resolution. I am not asking for more than I paid for just what I paid for and it made right.
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