• GigaPros

GigaPros

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Overview

GigaPros has a rating of 4.9 stars from 469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support, and control panel. GigaPros ranks 6th among Web Hosting sites.

  • Service
    121
  • Value
    121
  • Shipping
    88
  • Returns
    96
  • Quality
    121
Positive reviews (last 12 months): 100%
Positive
22
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • I would like to say that I am fully satisfied dealing with Gigapros web host.
  • Gigapros is professional web host along with responsive customer support.

Critical highlights

No critical highlights yet

How would you rate GigaPros?
Top Positive Review

“Project is running efficiently.”

Robert L.
1/12/24

I've spent over 2 weeks comparing different web hosts and hosting packages. I needed 50 gbs of disk space for my new Project Online in Europe. Well, finally chose Gigapros hosting. Setup was fast, it took over 30 mins for my site to make it up and running efficiently. I like their free managed service, so I also saved some money - looks good. Pages load fast - I am quite happy with this.

Top Critical Review

“Fake Prices”

Looking F.
5/11/17

They offer a $34 dedicated server. But if you want CPanel it's ANOTHER $35 a month SMH. #DuplicitousPricing

Reviews (469)

Rating

Timeframe

Other

Reviews that mention popular keywords

web host (161) customer support (71) customer service (58) control panel (56) tech support (33)
Thumbnail of user lookingf3
1 review
1 helpful vote
May 11th, 2017

They offer a $34 dedicated server.

But if you want CPanel it's ANOTHER $35 a month SMH. #DuplicitousPricing

Thumbnail of user randalll16
2 reviews
1 helpful vote
December 13th, 2017
Verified purchase

I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.

This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.

My hope is somebody from Gigapros in management will care enough about me as a customer or at least about the negative publicity to contact me and offer me a fair resolution. I am not asking for more than I paid for just what I paid for and it made right.

Service
Value
Shipping
Returns
Quality

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About the business

Website web hosting services built with high security, 99.99% uptime and 24x7 support. Rated #1 best host by over 50,000 clients worldwide!

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