GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.
I sent an anniversary gift to my daughter and son-in-law. Package was delivered on time.
They loved the the chocolatebox and the sparkling wine.
My friend called me to thank me for the beautiful gift basket. She said it was gorgeous and that all the products included were delicious.
I could not be happier! I have used Gift Tree several times and have never been disappointed in the quality of the products nor the reaction of the recipients -- sheer delight!
Problem free shopping! However it is a bit costly, and I can only afford to use your service for a special occasion!
Quick delivery and kept me informed about the orders. Would recommend more options and not so many peanuts with everything. Get more chocolate or things that some people are allergic to.
I paid 50.00 for next day delivery and it was not delivered till the third day. Would not recommend this company!
Wish I could just send wine without the candy, etc.
You were sold out of the item that I wanted to send.
Ordering and delivery time were perfect and on time. Receiver said the basket was great.
She loved the basket and it was delivered on her birthday just as promised.
Representative was very helpful and courteous.
They keep me post it with all the updates
Ordered flowers and chocolates 5 days prior to date of need. They sent a email saying the flowers were delivered. Which they were not! And the chocolates were delivered the following day after the birthday was over.
The persons to whom I sent the basket too were ecstatic and I cannot thank you enough for the opportunity to say thanks
I sent a gift basket as a birthday gift. It was meant to arrive Saturday sept 18. It arrived at the b and b Thursday sept 23. The birthday girl had to drive an hour back to the B and B to pick it up.
The package did not arrive as advertised. That was disappointing. The recipient was happy just to receive it.
Second time ordering from this site and did not disappoint- nice selection and price - delivered on time as promised - thank you
The gift itself is lovely and the recipients were delighted. My only other feedback would be that I loved the free shipping, but it's only free if you want the gift delivered a week out. It would set the company apart if they took a page from Amazon Prime and offered the deal with an immediate ship date.
The photos on the website show the gift basket products spread out/up for a good impression, which is fine. But they're not delivered in the same way. On the website $150 basket is shown as being impressively displayed upwards, but when it was delivered it was all crammed down into a little basket and didn't look like much of anything.
I understand you want to show all the products and sell baskets, but you should also include a picture in the image carousel of each product page for what the finished basket will actually look like when it's wrapped in plastic. I was pretty disappointed to spend that much money and it was 1/3 the size of the display shown on site. I spent $150 and it looked like I bought one of those "Movie Night Snack Packs" at the grocery store. Disappointing.
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