GiftstoIndia24x7 has a rating of 2.1 stars from 63 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GiftstoIndia24x7 most frequently mention customer service problems. GiftstoIndia24x7 ranks 168th among Gifts sites.
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I ordered a cake for my mother@/ Birthday and special care and personalised service ensured she had her favourite cake, freshly made on the day, delivered to her. Thank you so much GiftstoIndia24x7
Very bad service. I sent flowers to my mother on Mother's Day. The flowers she revived were almost dead and were in a normal water drinking glass. I ordered a very beautiful cube vase. They also forgot to deliver the dry fruits i ordered to be delivered with the flowers. Please stay away from these cheaters.
I order cake for my mom birthday and it's surprise cake for her. I order 3 days ago and mentioned specifically date. After I order customer service call me and verify item over the phone. During day delivered I called 3-4 hours ago to confirm my delivery also make sure same item delivered. My mom received different cake and she was not aware what I order. Once they sent me pictures it's totally different. Reach out to support and mention them cake not match so support team arguments about they don't have same item that's why delivered. I informed them they did not inform me and without my permission how can they change item. Support person Karan and Mohit both rude did not help me. I am using this team last 2 yr and I will never ever order
Products used:
Cake
Very bad service. I sent flowers to my mother on Mother's Day. The flowers she revived were almost dead and were in a normal water drinking glass. I ordered a very beautiful cube vase.
They also forgot to deliver the dry fruits i ordered to be delivered with the flowers.
Please stay away from these cheaters.
This is to inform you that the delivery of the vase depends on the local market availability and pictures on our website are indicative. However, we did acknowledge that the dry fruits were missed to be delivered but we found no issues with the flowers as we had delivered them in a fresh state.
We sincerely apologized to you for the same and delivered the dry fruits basket along with a bunch of flowers as complimentary on the very next day.
Please do not buy gift cards from this website. They say that they send gift cards but instead they send coupons. I spent Rs 2000 on Domino's gift cards and they sent 8 x rs 250 coupons which my family was only allowed to use at one time. It was a very embarrassing situation.
I ordered a cake for my mother@/ Birthday and special care and personalised service ensured she had her favourite cake, freshly made on the day, delivered to her. Thank you so much GiftstoIndia24x7
Thank you Priya for your kind words. We would definitely look forward to serve you again.
Caution before placing an order with them; there's no guarantee it will be delivered.
I had ordered flowers for my wife's birthday ten days in advance, providing plenty of time for arrangements. On the morning of her birthday, I called them and received an email confirmation assuring delivery before 7 pm in India. However, at 2 pm, I received a call stating they couldn't fulfill the delivery due to a shortage. This lack of responsibility from such an organization is unprofessional. There's no excuse for such an occurrence, and they don't understand the seriousness of the gift or circumstance. Instead, I requested a replacement with available items, but received a negative response, with only the option of a refund. I urge you not to order from them as they fail to meet customer requirements.
This is to inform you that even after all our efforts to arrange exotic flowers for your order, we were still unable to do as they were not locally available in the market at the mentioned location.
We offered you a full refund for the same to which you asked us to deliver a cake instead. We compensated for the inconvenience by delivering a 1kg cake without any additional charges from you.
Ordered, paid, but no delivery.
I wish If I have been through the reviews earlier.
Dont go for it ever
We are truly sorry for the inconvenience caused.
This is to inform you that please revert back to us with the order number or the payment reference number so that we can check and update you the actual status.
Waiting for your reply.
I am happy with the services provided by GiftstoIndia24x7. I have sent rakhis to my brothers in india a couple of times and they've always reached on time. Flowers and cakes and gifts were always received on time, even when it was a last minute order. They did all they could to accommodate difficult timings. I guess for Australian users, the timing works in favor.
The live chat service is quite useful for people overseas. All in all, good business!
We ordered butterscotch cake and flowers worth of 35$. WASTE OF THAT MONEY. The cake was nowhere close to butterscotch had tuttyfrutty in the cake and the flowers were half dead. Domt take fooled by this company its to find any other company. I really like to give zero stars but i am not able to do it. Anyways beware of this company
Tip for consumers:
Dont order from this company
Products used:
Cake and flowers
Professional, fast and easy to use. These guys are doing great! Got my flowers and cake delivered within hours of ordering.
Keep it going!
I have stayed away from my family for a long time. Needless to say - one misses them. Many many thanks to GiftstoIndia24x7.com to help me stay connected with family. They have never failed me. Even in these trying times of Covid 19 Pandemic - they have managed to delivery and that too on time.
Tip for consumers:
The best part about this company is their 24x7 support which enables me to call them up during my day time in the US.
Products used:
Flowers and Cakes
Your staff has been really helpful, especially Deepak who has been prompt to deliver gifts on time. I'm really happy with their service and would highly recommend them.
I have used them 3 times, but each and every time there was one issue or the other.
* Ordered fruit basket but it was delivered in a newspaper wrap.
* Ordered mixed dry fruits, it was delivered in a plastic carry bag
* Ordered flowers twice, but was not delivered
* Ordered birthday cake, although it was delivered but late in the evening when the party was over.
* The recent order, was a birthday cake and flowers, nothing was delivered.
I was very disappointed, and all I got was automated apology email.
All 3 occasions were ruined because of delivery issues. I would suggest try to avoid them if you don't want to be disappointed
Tip for consumers:
Please look elsewhere if you don't want to be disappointed
Products used:
Cake, flowers, dry fruits
Thank you for being a regular customer.
After receiving complain of your first order, we refunded the items which were missing and replaced items as per confirmation received from you.
As per our investigation the dry fruits that were packed in plastic bags packed inside gift boxes and no complain received about the delivery.
For items that were not delivered in your 3rd and 4th order, full refund has been provided.
For this remote location, we are exploring how to improve our services.
I order a Rakhi bundle from them every year, and they have always arrived on time and look identical to the images online. I live in the USA and this is such a great way to send my Rakhi to my brother in India. Highly recommend.
Tip for consumers:
They also have a chat box on the website and respond immediately to questions.
Products used:
Rakhi bundle
Thank you for your appreciation of our services. It was an honor to serve you and we look forward to serving you again in the future.
Cake was good and tasty. It was deliverer on time. Thank you so much for ur efforts. Highly appreciated
The $#*!tiest and 3rd grade service and business who does not know how to speak and the not aware of their delivery team.
Promises that they will deliver on specific time and when followed up they abuse.
NOT RECOMMENDED SERVICE PROVIDER
Tip for consumers:
Don't trust what they say or promise. Worst service ever
Products used:
Birthday cake and flowers & chocolates for my brother
Most of the flowers were dead. Every single flower had a scotch tape stuck behind to keep it in place. It looked as if they picked the flowers from the trash and stuck it together with scotch tape. When discussed this with the company they were trying to prove that I was wrong. Will never order from here. Poor customer service.
Excellent service. Thank you very much, received a beautiful pictures of the gift from my brother. Special thank you for delivering a day before Rakhsa Bandhan day.
I am your loyal customer from today
Thank you for your appreciation of our services. It was an honor to serve you and we look forward to serving you again in the future.
Very unprofessional with no replies to emails regarding the deliveries which never happened. I would not recommend this sure to anybody who wants prompt n professional services.
Dear sir/Mam,
Please provide us with the order number.
Thanks,
Giftstoindia24x7.com
They charge a fair bit of money for the gifts and yet don't deliver. I had ordered a birthday cake for my little nephew and they delivered the cake with wrong name. No check done.
On getting in touch with the whatsapp customer service number, the person responding was extremely rude. His name was Soumen. He gave me sloppy explanations like "miscommunication", "delivery person cannot check box", "bakery's mistake"! And then he went ahead and called my sister during the party, did not let her even explain the situation, just wanted to know when he could send a delivery guy to take the cake and cancel the order! He even hung up while my sister was talking!
On emailing the sales team, they claimed I was given an option of correcting the name and redelivering the gift-which was completely untrue.
Overall a terrible experience. Rude and unprofessional customer service makes it even worse.
Would never recommend this service to anyone.
I got a basket of flowers delivered to my brother, the product that they delivered looked nothing like what i ordered, it was terrible and embarrassing. They were old and rotten like someone pick it up from the road. When i contacted them, they said they wont do anything. Once order is placed, they don't resend new item or refund. WORST WEBSITE. NEVER EVER BUY FROM THIS WEBSITE AGAIN, THEY ARE THIEVES AND DONT CARE ABOUT THE SERVICE OR CUSTOMERS.
Misleading sameday delivery. Customer service horrible, won't cancel order and suggestive indifference approach.
We are truly sorry for the inconvenience caused. Please share us the Order id number with us so that we can take care of your delivery. Waiting to hear from you soon
Great service, picked up on time, keep me informed at each stage and delivered securely and on time.
Thank you for your appreciation of our services. It was an honor to serve you and we look forward to serving you again in the future.
They are the worst provider I have experienced. They took the order and payment from the customer and then don't deliver the gifts. Dont even confirm unless you ask them about the gifts delivery.
Never ever order from them for your loved once
I inadvertently send a birthday gift at my sister's old address. They still were able to locate her and deliver it to the correct address! Made both my sister and I very happy! Thank you!
Thank you for your appreciation. It was an honor to serve you and we look forward to serving you again in the future.
www.GiftstoIndia24x7.com has been delivering Gifts to India since 1999 and has since served over 300,000 customers. GiftsToIndia24x7.com is the most reliable way of sending Gifts to India.
We are truly sorry for the inconvenience caused.
This is to inform you that as square shape white forest cake was not available at the mentioned location hence as per our terms and conditions we have process the order with the availability round shape white forest cake with same flavor.