• G FUEL

G FUEL

Overview

G FUEL has a rating of 4.8 stars from 1,785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with G FUEL most frequently mention energy drink, great product, and customer service. G FUEL ranks 8th among Food & Drink sites.

  • Service
    281
  • Value
    291
  • Shipping
    289
  • Returns
    177
  • Quality
    288

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
4
527
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What reviewers want you to know

Positive highlights

  • However since I've realized they now have canned energy drinks, I checked them out.
  • Pros: Great Flavors Amazing selection of items to choose from (like a starter kit, etc.)

Critical highlights

  • My product never arrived, and their customer service didn't even say "we're sorry."
How would you rate G FUEL?
Top Positive Review

“Blue Ice”

Devante B.
3/12/23

This is one of the best flavors i ever had. I would recommend to buy. If your a Blueberry kind of person its Perfect for you.

Top Critical Review

“Poor customer service”

K. S.
1/27/24

Within a minute of ordering, I cancelled the order. They still shipped it and told me I had to deny the shipment. I was also told I would only be getting the cost of the product back, not i cluding the shipping. When it was delivered, as most people know, the package was left at the door. I did not have the chance to decline the package. Rather than pay for the shipping again to return the product that was marketed to minors, I just kept it...very reluctantly.

Reviews (1,785)

Rating

Timeframe

Other

Reviews that mention popular keywords

energy drinks (523) starter kit (64) shaker cups (79) customer service (99)
Thumbnail of user jaredg12
6 reviews
51 helpful votes
July 7th, 2022

I have bought about 5 different shaker kits and got a few for free through Theta. I love the flavors like Tropical Rain, CLICKBAIT, Bahama Mama, and Black on Blackberry. After 6 months of just normal use the lids start falling apart. The lids are made really cheap so they break easily. I have added a picture to show where they break. It feels like its like glued or has a very thin plastic so it will break after a while on purpose. I kind of feel scammed by this. I do not recommend buying shakers from them until they fix their lid issue. I already had to throw out a few shakers because of it and I won't be buying anymore of their product until they fix it.

Tip for consumers:
Do not buy their shakers they aren't meant to last

Products used:
Shaker kits

Service
Value
Shipping
Returns
Quality
Thumbnail of user kennedyadam843
3 reviews
0 helpful votes
December 6th, 2022

I have heard a lot of promotion about this product in the last couple of months, it was so annoying to listen in every platform about this product. So I started thinking if I should give it a try someday, And I finally gave it a chance, not convinced a 100% about this product. I think its just marketing in its highest.

Tip for consumers:
Its okay to give it a try to some products once

Products used:
G Fuel Sage Mode Elite Energy Powder Inspired by Naruto Shippuden, 9.8 oz (40 Servings)

Service
Value
Shipping
Returns
Quality
Thumbnail of user kurtisk18
1 review
1 helpful vote
October 13th, 2020

I ordered a 12 pack of Gfuel Ragin Gummyfish (Faze Jev) and it was quite disappointing. The flavour is weak and unappealing while leaving a gross aftertaste in your mouth. My friend and I both disliked it and would rate it a 5 or 6 out of 10. What's weird is the insane amount of caffeine in it which is the equivalent to 2 monster energy drinks but without any of the good strong taste, probably due to stupid sugar free.

After seeing so much positivity around it online, I'm wondering how many of those reviews are genuine. As this was my first gfuel experience, never again.

Thumbnail of user angelq28
1 review
0 helpful votes
June 26th, 2021
Verified purchase

This has to be the $#*!tiest one I've got so far, not because of the flavor (I love it) but because of how it was shipped. The package was horrible it's like a child found some cartons and made a box. It looks like someone opened it and packed it again. The plastic lid of the tub was sliced open already and it was not locked. The safety cover inside was still close thank goodness but the plastic lid was open and not locked as if like someone attempted to open it but noticed the safety cover so they did not proceed. As you can see the upper plastic was damaged idk if it's because of the horrible packaging with no bubbles or someone did attempt to open it. So much for that expensive shipping fee. I've been ordering gfuel a lot and the packaging is always good but this is the first time it happened. I'm just gonna rate it 2 stars because of the yuzu flavor

Products used:
Beverage (energy drink)

Service
Value
Shipping
Quality
Thumbnail of user matthewr576
1 review
0 helpful votes
March 25th, 2021

I wanted to order Bahama mama 3 pack and asked if I could get notified, when a new batch came out. I never recived one. But I still ordered other flavors. Love the product, just a bit griany

Thumbnail of user jamesc1167
1 review
0 helpful votes
February 3rd, 2019

I've been in contact with support for a few diffrent reasons and every time i've talked to them they try to be really defensive and they dont try to level with me at all. For example i contacted them about a shaker cup that was really scuffed up, they said it was to late even though it says clearly on their website that you can get a replacement within 30 days.
Shipping has been over 30 days. But the product is pretty good.

Thumbnail of user nickg352
1 review
1 helpful vote
February 8th, 2020

The taste is great but holy crap G Fuel you need to figure out a way to get rid of this chalky after taste. It's upsetting almost seems like the product is rushed and overpriced for it's brand. Find a way to get rid of this terrible chalky after taste and it will be perfect.

Thumbnail of user jonathans328
1 review
0 helpful votes
April 23rd, 2019

As title say they can't cancel an order that has been sent. And now I have to pay for shipment back just because of that. Low standards for someone living in sweden where this never occurs.

Thumbnail of user coreyl67
1 review
0 helpful votes
February 6th, 2020

I was sent an email titled "Congrats you have enough xp for a discount" but then when I tried to find a way to use it I couldn't. So I used a code from GaGOD the streamer that referred me. But still seemed like a bait and switch hassle.

Thumbnail of user giorgosl
1 review
0 helpful votes
June 26th, 2020

I ordered gfuel with a friend of mine. Specifically we ordered the "taster pack". I want to discuss about the taste. Almost every flavor is bad. Nothing tastes good

Thumbnail of user carterb61
1 review
0 helpful votes
November 28th, 2020

So I really love gfuel but the last 5 orders I have placed have all been cancelled and I just want the classified flavor but you guys keep canceling my orders and if I could just get them that would be great and this would be a 5 star review please fix this thank you

Thumbnail of user ryanm827
1 review
0 helpful votes
December 20th, 2020

Its greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaaaaaaaaaaaaaaaaaat

Tip for consumers:
Enter discount codes save big money

Products used:
Guava

Service
Value
Shipping
Quality
Thumbnail of user travisv17
1 review
2 helpful votes
April 8th, 2019

I ordered a starter pack and some additional packs to support my friend who has been streaming on twitch. I was completely surprised at how DELICIOUS the mixture came out - I don't think I was disappointed by any flavor that came in my 7 sample starter pack. The disappointment lies in that my order was shipped incomplete. After taking pictures of my packaging and sending several emails, it took 3 days for someone to even acknowledge that I reached out with an issue. We are now closing in on day 6 and I still don't know if my missing items will be refunded, credited, or shipped out. Reaching out on twitter *******@*******@*******@*******@GFUELesports have gotten no responses either.

I would love to support my streamer friends by ordering more GFuel but there is no indication that my situation is an exception and that this is not how they treat all of their customers. Their product is also listed on Amazon and supported by prime. Had i ordered through Amazon, I would have had my product in 1-2 days, shipping covered, and my issue would have been resolved within the hour I brought it up.

Feel really let down, disappointed, and burned by Gamma Labs.

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From the business

G FUEL Energy is the Official Energy Drink of eSports!

Company Representative

Thumbnail of user michaeld373
Customer S.
Typically does not respond to reviews

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