Gettransfer has a rating of 4.6 stars from 656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gettransfer most frequently mention excellent service, return trip, and friendly driver. Gettransfer ranks 1st among Moving Service sites.
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Just used Gettransfer to organize our airport transfers in Vienna and it worked perfectly! The vehicles were clean and equipped with air conditioning. We had the same driver (Lukas) both ways and he was prompt, extremely helpful, friendly, and provided us with local tips and sightseeing recommendations. He even texted my after we landed to confirm his arrival. He took care of our luggage and assisted us with getting on and off the minibus. I absolutely recommend this company to anyone traveling to Vienna.
I don't recommend them. Real thieves. They don't pay money. They haven't returned my hard-earned money for over a year. All they say in response to my messages is that they are very sorry and will pay, but it has been more than a year. The worst part is that you spend money on gas to take their client, they take all the money, and don't pay you anything. Real thieves.
We requested a transfer in Greece from Athens to Lefkada. We registered in the morning and in 2 hours the car came to pick us up. Filling up the form was pretty easy. We received 10+ quotes from various drivers and we chose the cheapest one. I was given the driver's name and contact info and got a call within 30 min from the driver. Everything went smoothly, and the driver arrived on time. I would definitely use this service again!
Just used Gettransfer to organize our airport transfers in Vienna and it worked perfectly! The vehicles were clean and equipped with air conditioning. We had the same driver (Lukas) both ways and he was prompt, extremely helpful, friendly, and provided us with local tips and sightseeing recommendations. He even texted my after we landed to confirm his arrival. He took care of our luggage and assisted us with getting on and off the minibus. I absolutely recommend this company to anyone traveling to Vienna.
Very polite and professional driver. High recommend. Had a little conversation without feeling artificial. But he was also quick to see that I was not really in a chatty mood after the flight and let me rest, which I appreciated.
Fantastic service for families. The driver provided a child seat (as we requested) and was very patient and good with our kids. Highly recommended from happy passengers!
Nicholas teh driver made a good impression with his friendliness and professionalism. He kept the conversation going without being too chatty and annoying. I would gladly book again.
Very good service! We were a family of 6 people. We booked a transfer from Paris airport to the Pavillon Monceau Hotel and back. Our plane arrived late so we informed the driver. He was on call, patiently waiting for us. On the way back we realized that we could get caught in traffic - we contacted the driver to discuss how much time we should save. Thanks for such service!
Kudos for your communications! When I had a question on my booking, the customer service team came to my rescue immediately. Thanks to their quick and helpful response, the issue was resolved in no time and I could enjoy my trip without any hassle.
I recently filed a complaint with Gettransfer regarding a driver who arrived 30 minutes early to pick me up. I just wanted to express my gratitude to the customer service team for their prompt response, which included not only an email but also a phone call to ask more and apologise. Nobody seems to notice these things, especially complaints, yet this was handled flawlessly.
We appreciate every your feedback, thank you!
I don't recommend them. Real thieves. They don't pay money. They haven't returned my hard-earned money for over a year. All they say in response to my messages is that they are very sorry and will pay, but it has been more than a year. The worst part is that you spend money on gas to take their client, they take all the money, and don't pay you anything. Real thieves.
Tip for consumers:
"I don't recommend them. Real thieves. They don't pay money. They haven't returned my hard-earned money for over a year. All they say in response to my messages is that they are very sorry and will pay, but it has been more than a year. The worst part is that you spend money on gas to take their client, they take all the money, and don't pay you anything. Real thieves."
Really nice drivers, had a good conversation with them and they told us about the rules, local food, places to go. Overall this is a perfect company to order your transfers from. Next time I will definitely use them again. Thank you for making our vacation perfect.
Dear Ethan,
Thank you, every review makes us better!
We booked the service well in advance of our holiday. Soon after booking and paying I received a confirmation with all the travel information. I immediately contacted the driver and arranged a specific meeting point. Everything worked out perfectly.
My husband and I always pay attention attention to the ratings and we chose a driver with good feedback and photos and didn't pay a fortune! It is quite exciting to pay for the trip (airport - hotel and back) right away. But it was comforting to be able to contact the driver - we had a very responsible person who arrived on time. Thank you for the excellent work. Memories of Rome were amazing!
I still haven't been paid for December 2022, and it's already February 2024! Every time I ask about it through email, they "politely " delay and say they'll fix it. They might reply politely to this review too, but honestly, they're just like thieves pretending to be a proper company with their polite responses.
Simple booking in just a few clicks. Fast booking confirmation. The driver checked our flight, which was earlier than expected, so we didn't have to wait. Delighted with the service I received.
Dear Client,
Thank you! We’ll do our best for you!
Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card.
The first driver was driving aggressively, constantly making sharp maneuvers. Driver on the return trip was perfection itself. Polite, calm. He helped me load my luggage and unload it at the airport. Only because of him 5 points.
I underestimated the traffic on New Year's Eve in London. The driver, Ruben, contacted us to say he should pick us up an hour earlier than we booked to make sure we got to the airport on time. Thank you very much and best of luck!
The driver met us in the Arrivals section as soon as we came out. The return transfer was on time so no stressing or hassle, just a super smooth service. Thank you for helping make our vacation that little more relaxing!
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Good app, received offers, studied the rating of carriers, chose the most suitable one. Everything is simple. You can pay for everything at once or partially. It's easy and handy. I recommend it.
Our flight actually landed 30 minutes ahead of schedule. I switched my phone back on to let the driver know but already had a message to say he was there! If only every journey could go that well!
On time, very friendly driver, and a very upmarket car. My plane arrived late but the driver quickly contacted me to say he was there waiting. Will book again for sure.
Excellent service. Driver waiting at arrivals. 2 minute walk to the car which was spotless. Perfect journey from Lisbon Airport to Estoril. Guesthouse located on side street but driver able to drop us outside the door. Courtesy and friendly.
Thanks, we'll be waiting for you again.
Driver was very punctual. Good communications and my queries were answered quickly on WhatsApp. The loading and unloading of our luggage went smoothly - especially at the airport, which is not easy with so much traffic around.
Dear Gettransfer user, Thank you, every review makes us better!
Perfectly organized with a very friendly driver in aqwell maintained vehicle. He told us some useful information for our stay and even helped us to communicate (in Spanish) with the owner of our apartment, so that the contact person was already on site. It does not get better than this.
GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.
Good afternoon.
Thanks, we'll be waiting for you again!