• GetHuman

Overview

GetHuman has a rating of 3.3 stars from 296 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GetHuman most frequently mention customer service, and phone number. GetHuman ranks 4th among Directories sites.

  • Service
    27
  • Value
    22
  • Shipping
    4
  • Returns
    5
  • Quality
    18
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
21
See all photos

What reviewers want you to know

Positive highlights

  • Don't think I dealt with such a great customer service agent anywhere in the past.

Critical highlights

No critical highlights yet

How would you rate GetHuman?
Top Positive Review

“I even tell Social Workers about this!”

Henry W.
4/8/23

I have used GetHuman since it came out. It's simply a cheat code to get to a person and avoid all the automated uselessness. For example I was sitting with a social worker. We were reviewing paperwork and needed to talk to the I.R.S. She said it could take awhile to get through and was a major pain. (Nothing against the I.R.S. They do have a country of customers after all.) We ended up getting lost in the automated questions. I said lets try a site I know. Told her about GetHuman. Within 15 minutes following the instructions got ahold a agent and were DONE. She was Flabbergasted. Now she and her coworkers use it regularly. So I suggest you go GetHuman.

Top Critical Review

“Waste of time”

PABLO O.
2/15/24

I was trying to reserve a flight with them, You have to share all your security information before they give you an answer.

Reviews (296)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (41)
Thumbnail of user ivanp137
1 review
0 helpful votes
May 12th, 2020

I tried to Order my Things on amazon but I have my gift card and I tried to put it in my account this is they got canlind

Thumbnail of user peterh621
1 review
1 helpful vote
June 26th, 2019

You need to make Get Human more visible. I was about ready to cancel everything because I was dealing with a computer which couldn't understand my problem. I decided to try one hast time, and was finally able to talk with a person who was able to explain to me what I needed to do. You shouldn't let people sign up without knowing about the need for a Rocu. I was lead to believe that all I needed was a Smart TV which is not the right answer. Only some Smart TVs can receive the streaming. Thus the problem was not the help I received from Get Human, but the inability to find it.

Thumbnail of user michellet33
5 reviews
9 helpful votes
August 19th, 2014

The quality of service was good and the wait time was long. I had a worry with my billing and I called and they were capable to aid me out! I really appreciated how they took the time to listen to me and get to the bottom of the difficulty and not rush me off the phone.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Phone numbers for companies and tools for avoiding waiting on hold, other contact information like live chat, tips, secrets, and ways to solve customer service problems faster and easier than ever.

How do I know I can trust these reviews about GetHuman?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about GetHuman?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business