I worked form them. I can tell you first hand they target elderly people with extremely high prices for simple repairs, markups for computers they buy on amazon and send them to local contractors to remove pricing with the original labels and mislead them to sign up to subscriptions with a confusing sales pitch that the customer feels they have no other choice but to accept, some other times they don't even understand what they are agreeing to or some or other times they din't agree to it and they still get charged monthly or annual charges. Thats how George Otte runs his Business, he is a well known total scammer, probably because he hasn't have any friends…
I recently purca hased a relatively expensive PC from Busy Buy and got a geeksquad warranty. I had data transferred from my struggling old PC to the new PC and the process went less than smooth. I had to return to the store (30 min drive) twice and use geeksquad online twice, and FINALLY had to schedule an in person geek squad appointment to resolve all the issues. I truly have a lack of faith in geek squad and in the future will look into other alternatives.