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GateHouseSuppliesReviews 463

3.2

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GateHouseSupplies Reviews Summary

GateHouseSupplies has a rating of 3.2 stars from 463 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GateHouseSupplies most frequently mention garage door, customer service and timely manner. GateHouseSupplies ranks 3rd among Garage Door sites.

value
65
shipping
67
returns
6
quality
70

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9,448 reviews

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New Jersey
1 review
0 helpful votes
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Mini Contactor
June 5, 2021

Worked and fit perfectly, quick shipping will try this vendor again if more parts are needed in

Date of experience: June 5, 2021
Pennsylvania
1 review
0 helpful votes
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New/Happy Customer
June 5, 2021

I'm a first time customer and I am very pleased with my purchase. I do plan to make future purchases when required

Date of experience: June 5, 2021
Mississippi
1 review
0 helpful votes
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Garage door belt
May 31, 2021
Updated review

Appreciate the prompt responses to my questions to help me ensure I purchase the correct part.

Date of experience: May 31, 2021

Appreciate the prompt responses to my questions to...
May 20, 2021
Previous review

Appreciate the prompt responses to my questions to help me ensure I purchase the correct part.

Date of experience: May 20, 2021
New Hampshire
2 reviews
0 helpful votes
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Liftmaster remote control
May 29, 2021

Easy to navigate the web site and easy to order as well

Date of experience: May 29, 2021
New York
1 review
0 helpful votes
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Perfict
May 28, 2021
Updated review

Excellent web site very easy to navigate and thy carry the items for my gate.

Date of experience: May 28, 2021

Excellent web site very easy to navigate
January 14, 2021
Previous review

Excellent web site very easy to navigate.

Date of experience: January 14, 2021
Colorado
1 review
0 helpful votes
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Just what I was looking for
May 25, 2021
Updated review

Easy to find the product and I received it in a timely manner

Date of experience: May 25, 2021

Easy to find the product needed
May 14, 2021
Previous review

Easy to find the product needed

Date of experience: May 14, 2021
Ohio
1 review
0 helpful votes
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Clubs
May 24, 2021

Was a great deal. Kinda wish it was a bit cheaper because it was used. An the handle was twisted. Other then that I was really satisfied

Date of experience: May 23, 2021
Texas
1 review
0 helpful votes
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Easy swap
May 20, 2021

What is their to say, order the parts, they arrive as expected (on time). Get the job done and move on to the next one.

Date of experience: May 20, 2021
Texas
1 review
0 helpful votes
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Worked great and fast shipping
May 17, 2021

Easy check out and fast shipping. Item was a prefect fit

Date of experience: May 17, 2021
Colorado
1 review
0 helpful votes
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Loadmaster 365LM Kit
June 15, 2021

No problems. Quick delivery. Remote control was easy to program. Opener works great after installation.

Date of experience: May 16, 2021
The G. — GateHouseSupplies Rep
over a year old

Hi Kevin, It seems like you were happy with our company, why did you give us a one-star rating which is the lowest rating?
If that was done in error can you please update it.
If there was a problem that you didn't mention please let me know, my direct email is parts@gatehousesupplies.com

Thank You

Ohio
1 review
0 helpful votes
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Had what I wanted
May 16, 2021

I called to verify product was in stock after not so good experience at another place. Friendly, shipped fast.

Date of experience: May 16, 2021
California
1 review
0 helpful votes
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No delivery
June 11, 2021

Paid for a control board and I never received it. I contacted Gate house many times and they told me usps said it was left at the mail box out on the street. So they had no responsibility.

Date of experience: May 12, 2021
The G. — GateHouseSupplies Rep
over a year old

Hi Mike, I am really sorry that you did not get the package. I looked into it for you and the tracking says
"Your item was delivered at the address at 4:29 pm on April 29,2021 in TEMPLETON, CA 93465.

On Google earth it looks like you have a very nice large property, did you talk to the postman to see where he left it?
I see you have a neighbor closer to the street did it get by mistake?

Georgia
1 review
0 helpful votes
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Right product
May 9, 2021

Exactly what I needed to fix my issue. Came with the bolts, not just the turnbuckle like other sites. Thanks

Date of experience: May 9, 2021
North Carolina
1 review
0 helpful votes
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Great Company
May 6, 2021

Once you identify your unit, it's very easy to cross reference the part you need, and it was very easy to pay for the product plus get it on time.

Date of experience: May 6, 2021
Washington
1 review
0 helpful votes
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Excellent service. Super price. Talked to Chelsea a few days ago and got cheerful, quality help answering questions.

Date of experience: May 5, 2021

Excellent service
January 4, 2021
Previous review

Excellent service. Super price. Talked to Chelsea a few days ago and got cheerful, quality help answering questions.

Date of experience: January 4, 2021
Florida
1 review
0 helpful votes
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Pleasant overall experience
May 3, 2021

Ordered a new garage door remote and it arrived quickly, nicely packaged and works like a champ!
I'll continue to use Gatehouse for my next purchase :)

Date of experience: May 3, 2021
Washington
1 review
0 helpful votes
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It's fine
June 2, 2021

I googled the product name and found it at gatehouse.

Date of experience: May 3, 2021
California
1 review
0 helpful votes
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Damaged and used package
May 29, 2021

I received a damaged and used package. I'm assuming that package is coming from 3rd arty vendor.

Date of experience: April 29, 2021
The G. — GateHouseSupplies Rep
over a year old

Sami,
I am very sorry that your order was damaged during shipping.
I believe you spoke to our customer service who offered to put a claim in with Fed Ex for the damaged package.
Please contact them directly at info@gatehousesupplies to complete that process.

Florida
1 review
0 helpful votes
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The initial cost of shipping I got after adding 'Info" was different that the final shipping options. This should not happen online.

Date of experience: April 29, 2021

The initial cost of shipping I got after adding 'Info"...
April 18, 2021
Previous review

The initial cost of shipping I got after adding 'Info" was different that the final shipping options.

Date of experience: April 18, 2021
South Carolina
1 review
0 helpful votes
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Trolley assembly
April 24, 2021

Very happy with the product. It came very quickly and it was very easy to assemble

Date of experience: April 24, 2021

From the business

Liftmaster garage door, gate, and commercial door parts. Linear, Multicode, Genie, Chamberlain, Sears, Liftmaster remotes controls and more.


gatehousesupplies.com
Founded in 2003
Simi Valley, CA, United States