GameSeal

Just bought a "Pacific Drive (PC)" steam KEY.
GameSeal took my money and gave NOTHING.

"Please try to refresh the page, product may have stuck in our database". Is this a joke?

Pure and simple scam from a website that pretend to be legit!

Order number: *******

Stay away from this pure scam. I'm going to contest this transaction in every way possible on every front.

I confirm the disgusting service of gameseal.com. I bought a game for Steam, they accepted my payment, but after that I received an email saying that I needed to additionally confirm the transaction using a RECEIPT from the nearest store...
This was not part of my plans, but after going to the nearest store, receiving the necessary receipt and sending it, they still confirmed the transaction, but that's not all.
Since the game delivery type was "gift", then to receive the game you had to use their partner service get.plyxa.com. After three attempts, which ended in failure, I wrote to get.plyxa.com support and it turned out that they cannot send me the game, since the region of my Steam account does not match the region of the game, although the region on the gameseal's game product page was indicated as "global"...
GameSial support has been ignoring me for the second day and cannot return funds for undelivered product.
I plan to leave a similar review wherever I can so that no one gets into the same situation as me.
P.S. I bought the same game on another popular site in 5 minutes without any problems, just a couple of bucks more expensive

Received a steam account instead of a steam key. It wasn't clear to me that I could not add this to my personal steam library. Zero refund policy...

Worthless company... I will never buy again.

On December 16,2024, I purchased a $100 Amazon gift card from GAMESEAL.COM (Order number: *******). Upon attempting to redeem the card on Amazon, I received the following error message: "Unfortunately, this gift card has already been applied to another account."

I immediately contacted GAMESEAL.COM support, providing them with video evidence of the failed redemption attempt as well as screenshots of the error message. I believe the video evidence clearly demonstrates the issue. Despite this, I only received a generic response asking for screenshots, which I found inadequate given the comprehensive video I had already provided.

After several unsuccessful attempts to contact support, I sent an official email demanding a replacement for the invalid card and gave them a deadline of 10 hours to respond. It has now been over 24 hours since sending that email, and I have received no response or resolution whatsoever.

It's worth noting that I have had a similar issue in the past with G2A.com, where I purchased a $300 Amazon gift card that turned out to be invalid. However, G2A.com promptly resolved the issue and provided me with a working replacement. This highlights the stark contrast in customer service between the two companies.

This experience leads me to believe that GAMESEAL.COM is selling invalid gift cards and completely disregarding customer inquiries. Their customer service is nonexistent. I strongly advise against purchasing anything from this website.

I had just activated a three month Game Pass subscription in January, when Gameseal had a sale. I received a free month of Ultimate from Microsoft, which pushed the expiration out to May. I purchased a sale pass from Gameseal and tried to redeem it in May, when my pass from Microsoft ran out (because it was non-stackable). Imagine my surprise when Microsoft indicated the code was already used. I tried to contact the company and they claim BOTH codes that I purchased (non-stackable) were redeemed in April (conveniently RIGHT BEFORE I tried to use them). I have had Game Pass codes from New Egg, Microsoft Rewards, etc. in my email and never, ever had a code end up redeemed... including one that I forgot about for over a year. I sent GameSeal everything to prove that these codes were not used on my account. They're still claiming this is my problem. I'm pretty sure that either GameSeal or whoever they're getting their codes from is RESELLING the codes when they go unused for some period, then they claim you must have leaked the code to someone else. This company's codes are literally only accessible on their site. Unlike New Egg, Microsoft, etc who emailed them to me directly, yet somehow NONE of those codes ended up "accidentally" used, codes that aren't sent by email and are ONLY on their site just somehow ended up accidentally used. I don't live with anyone and I use Game Pass regularly (daily) - I have zero reason to give away a Game Pass code that I bought for my own use. They do not get their codes from developers, so either Gameseal is a sketchy, untrustworthy site or the source of their codes is. Either way, I'll never buy from them again and would advise that you don't either unless you can redeem EVERY SINGLE CODE IMMEDIATELY.

Got an error code in delivery and told…
Got an error code in delivery and told to resolve it on another site, then proceeded to ignore further messages.

*Edit: from bad experience to worse, got a refund and the option to repurchase with a coupon for "10 percent off" the coupon isn't 10% and is actually just shy of 6% so worse than the current public discount offer. What makes it worse is they put the price up of the game so not only has this offer been a lie, but it's even more expensive for me to buy the game key I wanted to!

Absolute joke and waste of time company don't even bother to give them your money.

Bought a $100 iTunes gift card. The code was already redeemed before the sale. At some point, tech support just started ignoring my requests. Is that okay?

So, I found their website on google.

I created an account with them, I created my first order. I paid with credit card.

Okay... order goes through.

Them bam, order on hold. "Reason".

We require more security checks.

I used my card to my name, I approved the transaction on my phone app. (payment wouldn;t go through without it) and my order was for like 30 pounds.

Which other security check do they need?

I got an email. They are asking me to do KYC.

ARE YOU SERIOUS?

I'm NOT goin to give my personal information to some random company, just to process 30 pounds.

It's becoming absurd at this point. They don't do this for fraud protection.

This is more about them controlling you.

Just stop using these websites and let them go bankrupt.

This is absolute nonsense!

Bad faith business practices need to end.

Yesterday I made a legitimate purchase and required me to provide an image of a paper receipt in order to complete the transaction. I explained to them that there is no paper receipt since this was an electronic transaction. They replied that they wanted a non-related paper receipt to prove my location.

Gameseal.com is a Phishing Scam.

Just bought a "Black Myth Wukong" steam KEY.
GameSeal took my money and gave NOTHING.

"Please try to refresh the page, product may have stuck in our database". Is this a joke?

Pure and simple scam from a website that pretend to be legit!

Order number: *******

Stay away from this pure scam. I'm going to contest this transaction in every way possible on every front.

Blatant delay & invasion of privacy. Never buy from this website unless you want to be scammed of your money.

After I paid for *******, they asked for a physical receipt with my address and order number, I have never experienced such a thing on other key buying platforms, referencing their supposed privacy policy where they "prevent unauthorised access & collection of data" BY ASKING FOR YOUR CUSTOMER'S DATA. Not even mentioning the promised instant delivery but then refusing to give my product. Should have read the reviews here before ordering from this scam website.

Here's an instant chargeback claim and never buying from you again, you sham of a platform

I got an used PSN code. I gave them all the screenshots they asked me for and after two weeks they still delay the problem. They're selling the codes but won't give me a new one. They also refuse to give me a refund, after asking a few times. Looks like this how they get profit for their site. Scamming certain clients to save money :)

Rarely write opinions, but here I will decide because I see that the comments are divided, maybe I will make it easier for someone to choose. I placed an order with them 2 times, the first went through without any problems, for the second I got a key for another game. However, I can not complain because I was able to keep the mistaken game and in addition I got a refund

I'm satisfied, despite the fact i bought 2 keys, one of them didn't work, but i had it replaced after writing to support in maybe 20 minutes. I can forgive this little issue and give 5 stars :)

Highly don't recommend this service. Spent hard earn money and code didn't work requested a refund or a new code. They emailed me back

Could you please send us the following screenshots:
- key entered into activation window;
- the error message you receive while trying to activate the key
- your Ubisoft Connect purchase/order history
- your Ubisoft Connect regional settings

Please, make sure that the screenshots are not edited or cut and the taskbar with date and time is visible.

Once we have the screenshots, we will be able to provide a solution.

Thank you in advance for your cooperation.

Kind regards,
Jakub

Well Jakub I have sent you all the info that you need and yet you haven't gotten back to me and its been 4 days. Ill make it my duty for a few days posting this on social media so others cant get SCAMMED. So people in conclusion this service it is a SCAM.

Do not pre-order from this website, they can't deliver the key on release and after multiple messages asking about a timeframe of delivery, they can't provide one, only "today". I don't know how normal key deliveries work, but pre-ordering is abysmal.

I'm still waiting for my dragon's dogma 2 key that I ordered on march 7th.
For 9 hours after release they still haven't got the key.

I paid for an order announced for immediate delivery. To date, I have not received anything yet. I contacted customer service who did not respond for several days. He promised me a refund which didn't arrive. This merchant is a thief!