Gamefly

They only got one star cause it made me. They deserve no stars. Started a free trial for 30 days after cancelling years ago took almost 8 days to get my first game. Kept that for a couple weeks it's been in the mail for 8 days and they still have not got it (witch I know is a USPS problem) there shipping partners are destroying the good thing. I also seen some ads of gameflys on facebook so I was telling people the way it really works not the crap some random worker posts and got blocked. So all in all gamefly is not worth any amount of money waiting for them to get my game so I can cancel cause they will charge you if they don't have game and you cancel.

I won't use game fly again I ordered 2 games I received My first game after waiting 2 1/2 weeks after requesting it. I returned the game to get the second game title it never came at all but gamefly said I received it so I reported the game lost/stolen and they tried to charge me for the game so I canceled my account I am very unsatisfied with how they ship the games and the customer service is awful

Was told my purchase was under review but they did not specify which purchase. Asked questions that weren't answered, like which order was an issue, and was not offered any help. Only received copy and paste answers. When I had a chance to call in to verify this order, I was placed on hold and then hung up on almost 10 minutes later. Worst customer service experience. Why do I have to jump through hoops to give a company my money. Will not be dealing with GameFly ever again.

I locked a game to guarantee I received it when it comes out. How it works is you have to return a game before the new game comes out so they can ensure it can be sent to you. However the last time I sent a game back it took them over four days to confirm it with fast return only for it to fall into the time period of the locked game and now I've received no game until the new game comes out a week from then and of course three days after the game had came out already I had still not received it. I pay almost $30 for two games at a time and always have problems with the return even with fast return and game lock only ensures that I don't have a game for 1/3 of the month. The poor service and bad business would have ended them a long time ago if they had any rival in their industry.

So not only does this service falsely advertise for free shipping, it's free shipping is locked to the rental service so if you want to buy anything expect a 20$ shipping fee. On top of that they don't take your order seriously whatsoever. 24-48 hours to ship the product not counting the time it takes to get to the shipping facility. They advertise their shipping as priority but the only priority they have is getting you to subscribe to their inefficient mail in service. I wouldnt recommend buying or renting anything from this site.

I returned a game and a week later they still have not shipped anything to me. The answer I received is they are to busy to ship me one. But not to busy to keep taking payment for a service I am not receiving. The customer service sucks. Considering the customer service person agree with me that they have horrible service. Don't waste your times

Best to leave it alone. Loved it as a kid. Now that it is getting all these bad reviews maybe it is a good thing that video stores closed forever.

None of the games work they are scratched when u decide to stop service they still charge you. Would not recommend to anyone. My unfortunate experience just sucked.

This place is terrible, your games spend more time in transit and waiting for game-locked games to re-game-lock because they were taken off by the site. Now my account is sitting idle and I'm paying for not having games when I had game-locked games available. PlayStation has a similar model and it's way better for the money and time. What a shame.

I tried to buy something because of how cheap the games were and I got an email stating that I needed to go through all this red tape to verify my purchase, and have my credit card company call them, but I didn't use a credit card. Customer support is terrible, just pay the extra $5.00 and buy from ebay or gamestop, hard lesson learned.

I pre ordered an collectible in December and didn't hear a single thing about it since. Yesterday, March 19, I contacted gamefly about the item. They told me their manufacturer hadn't shipped it yet and I could cancel if I wanted. I responded that I didn't want to cancel, I just wanted information. Not five minutes later I get an email saying my order was canceled. I sent an email saying I did NOT want it canceled and they basically responded with the item was sold out and they couldn't replace my order. I'm inscensed. They mess up and I get punished. I wouldn't buy from this site.

I subscribed for the 2 games and tried to play games with my spouse on Nintendo switch lites. I couldn't get the same game to play with her even though the game was old and they had a very high availability. I don't know what is the issue with that like I just subscribed and JUST canceled immediately. If I'm paying you money for a game that you have a lot of, why couldn't you arrange that as a service? Unless the game is at low availability then I would understand but such a high availability for an old game is just absurd.

I had a free trial to this had a game supposedly shipped to me I let them know that it never came they supposedly sent another didn't get it either called them to try and get it resolved they were very rude and not helpful in any way what so ever in the end their answer was sorry have a nice day and we ARE CLOSING YOUR ACCOUNT

Do not rent games here. My mom was banned for a stupid reason. She was banned because we didn't return a game that was supposed to returned a while ago. Guess what! We returned it. We didn't return it because we couldn't find it. But that still didn't get her unbanned. What's stupid is that they don't send you the case unless you decide to actually keep the game. Which costs extra. That's about it.