Quick update, I received my jersey 2 weeks after my original order but impressed with the quality. Although communication was not good at first, they did manage to do a great job reaching out to the shipping company and keeping me updated after I contacted them. The item arrived later than what was expected but may have been due to it being custom made. Overall, I am happy with the quality of the jersey and take back the initial bad review. Definitely not a scam and 100% authentic jerseys
After a first lack of communication, I can say to be satisfied: the shirt I would like to have went out of stock, but they proposed me another one at less price, refunding my credit card rapidly. All communications after their shipping went ok and was very rapid.
The shirt I received is perfect!
I made my order on May the 17th, selecting airmail as shipping method with 25 days delivery: we're out of time and my order is already in "processing" status. Furthermore, I asked info by email and I haven't received any kind of feedback so far. I hope this review could help me in uderstanding where my shirt is
Update: They reached out to me, and fully explained the situation with my order. I appreciate their effort in trying to fulfil my order, and ensuring I would not receive a defective item.
Hi Thomas
My apologies for the inconveniences with this order. This River plate shirt came with a defect and we had to get another one, unfortunately no luck yet on it. Im doing the best possible to get it asap, otherwise I will cancel and refund your order unless you might want to accept other size or river plate shirt instead... Thanks for your patience
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bryan. We haven't got any email from you unfortunately. Your order is set to be arriving this weekend. Since you requested a customized shirt, there are some handling days required to ship. Don't worry as you will get the shirt within the 7 business days promised. Your order came 4 business days ago. Thanks for your patience on this.