FunkyPigeon

I ordered a canvas print using one of my photos as the subject. It looked really great on the preview, it was very clear and bright. When I received it however it didn't look like the same print. It was much darker than the preview and the subject very indistinct. I have messaged them twice to try to sort something out but have heard nothing. Will not use this site again.

Really, paid for this and nothing! They opened card and glitter stuck there. They hype it up on their website but it's crap! Nothing happened! Waste of good money! No surprise!

Ordered from the company they did not deliver when I contacted them after a week of stressing and being patient they dispatched my order again and yet again it didn't get delivered. I would not recommend this company always losing your items and wasting your time. Opt for another company it's not worth the stress. Terrible services would never recommend to anyone.

Paid for and ordered via next day delivery. Item finally arrived 3 days later. Contacted funky pilgrim and the response was "oh we use Hermes which don't do next day delivery even though we sold it to your and charged you for it so it's fine". Shocking response tbh.

Ordered a card to go to Europe in plenty of time and it never got there till 24 days later obviously missed my grandsons birthday I was absolutely gutted how do you explain that to a 5 year old
DO NOT USE THIS COMPANY
All they done is said sorry and blamed it on airmail which is a load of crap because I send parcels on a regular basis never get delayed
Just to clear
STEER WELL CLEAR USELESS NO CUSTOMER SERVICE

5p quid on flowers and card then dies after only a day. Poor service, poor excuses followed by lies and blame, greedy nasty company. Can't believe it. I feel robbed! Don't use!

I ordered a Valentine's card on Wednesday 10th thinking that would be plenty of time to arrive for Valentine's day. Well it didn't arrive Thursday, nor Friday, i thought its bound to be here Saturday, No chance. I explained to my nearest and dearest that i had not forgotten but that maybe Funky Pigeon had.
Well Monday has arrived and todays post and still no card. Abysmal service!

I live in Lanzarote, so I rely on Funky Pigeon for all my cards to be sent to the UK. They always arrive on time and are good quality.

The website is a bit scatchy as it let's you to design a product and when you want to pay for it it forces you to sign up, in that process you loose the whole work you've done on your desing. Very annoying and I would go with another service if I could find the specific design I was after elswhere.
They have a decent graphic editor for cards and probably other items too (one star for that), but what's the point of wasted time on designing your customised product if it doesn't arrive in time or at all.
They brag about fast dispatch, opposite is the truth. I still waiting for tracking details 4 days later!
Promised dispatch in the same day. Liars?...
Can't tell, comunitcation is rather random.

Mike

Placed order and paid then received an email telling me items are still in basket even though the money had come out of my bank account. The worrying thing is after providing my bank details, order reference number And numerous information Funky pigeon couldn't find anything. I find it alarming that my payment wasn't secured so please be careful. I have had to repeat the same information over and over again and now they've emailed asking for a telephone number to get my bank details over the phone which is not wise so I've now said they can keep my money as they've proved to difficult to deal with.

Bought flowers for Valentines, paid for premium delivery for Valentine's Day and come the day after, all look wiltered, snapped and half dead, I would advise to spend local for much better quality, value for money and a happy wife!

Although the item came with a few minor marks, the quality is 8/10. I love the bauble, especially for the price. If it was higher I'd have second thoughts but I just loved the item overall. Great delivery time, good quality print and just what I needed meaning it's fit for purpose. I can't speak for every product offered but for mine I'd say yes.

They fail to deliver, have no morels when it comes to customer care, no contact tel number, take your money and then don't reply to email after email after email. Shocking!

Ordered my best friends 65th Birthday card on 5th October, it was going to Spain, so I paid all the extras etc. Had email telling me my order would arrived 10th or 11th October, that was great as her birthday is 27th October, so I put a note on front, do not open until 27th October! 19th October still no card, contacted them that night, very poor response 2 working days later. 24th October still no card, wrote another email. 25th October a different person responded asking me if the case was now resolved. I replied asking if it was some kind of joke. Then had another email this morning by the original customer service guy asking me if they should send a replacement. I emailed replies to both emails, asking for an agent to respond to me by telephone... still waiting... still no card and her birthday is tomorrow. How extremely upsetting. They had three weeks and 1 day to do this. Absolutely appalling.

Cards always turn up on time even to international addresses which is great! I've contacted their customer service in the past who have responded within 24 hours and been very helpful. Great range of cards too and I love that you can input photos on the inside of their cards which many other similar websites do not offer! Continue the great work Funky Pigeon!

Don't use this site. I sent for a card 8 days ago still not arrived.so our great GRANDAUGHTER 1year old didn't get a card. They say 1st class post this is not so.

Ordered and paid for a valentine's day card on the 10th of February, was stated it would be with me by the 12th of February.

14th of February comes and goes, still no sign of it.

I message their so called support department, and get a message back 2 days later stating that my card has not only not been sent out, but they haven't even bothered to make the card yet!

Instead of being offered a full refund for their terrible service by way of apology for them not being able to run their business properly, I have been told I can wait even longer to get the valentine's card sent out and accept that it is literally going to be many days after valentine's day is over, or accept a refund and get no card whatsoever.

Funky Pigeon MUST have known that they would not be able to fulfil their valentine's day orders in time well before the 12th of February, since I have read reviews on. Here. From. People. Who ordered cards as early as the 5th of February and still haven't received their cards! Yet, they decided to mislead people and continue accepting orders with fake timelines for delivery, all in the name of greed.

BUYER BEWARE!
Funky Pigeon (UK) sells greeting cards.
I purchased two that I never received.
They were to resend them. I received one and not the other.
Each time I complained they said the wrong address was the reason.
HOW COULD I RECEIVE ONE AND NOT THE OTHER IF THE ADDRESS WAS WRONG!
I rate them 1 out of 10!

4 days later still no desptach, maybe they should stop taking orders?!...

Somehow I have ended up with £15 being taken out of my account every month. I could not trace this payment sohad to get my bank to. It was traced to Funky Pigeon and apparently is a subscription but no idea what for, not had any benefit for this. Contacted Funky Pigeon where Gemna from the Customer Happiness Cepartment said was a company acting onbeha. F of them and to contact them am ihappy Not the emai. Address I was given was Customer service at Funky pigeon so how is this a different company! What a rip off taking, oney frommy account every mo th for something I didn't know existed. Avoid at all costs not trustworthy company at all. Don't even deserve 1 star.

3 days to respond telling me how busy they are.
6 days to follow up and remind me how busy they are.
9 days, still no response regarding a simple delivery req.
Order placed 7th Oct - todays review 24th Oct.

Very simply, I just won't use again.

Absolute garbage! Paid £25.48 for next day delivery of Christmas Cards on the 22nd of Dec 2018. Didn't get them to the 28th December! I digitally signed for them and have sent funkypigeon the proof of the receipts and all I get is "We dispatched them on the 24th, sorry can't help further".

I suggest you avoid this joke card company or if you have had a similar experience go to the ombudsman or better yet never use their service again. Avoid Avoid Avoid!

My little Granddaughters 1st Birthday today and I chose her favourite character 'Minnie Mouse' and personalised the card so she would have something special as a keepsake. I was gutted when my daughter told me she hadn't received the card. I used Moonpig.com in the past, but didn't use it this time as they didn't have any Minnie Mouse Cards. I deeply regret using Funky Pigeon. I paid £7.00 in total and no card! Absolutely disgusting. I will not be using this company again and will be advising friends and family of my experience, to do the same.