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Funchatt

Overview

Funchatt has a rating of 4.1 stars from 10,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Funchatt most frequently mention beautiful women, new people and good experience. Funchatt ranks 1st among Social Network sites.

service
23
value
22
shipping
6
returns
4
quality
8
This company responds to reviews on average within 1 day

Instant Feedback

1 review
How would you rate Funchatt?
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Canada
1 review
0 helpful votes
Follow justme D.
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Just started talking, will see as I believe in action as words are just words unless they are followed through... yes I have been online for to long n have gone through some pretty painful games some women play just to get what they want...

Date of experience: June 26, 2023
Info S. Funchatt Rep
over a year old

Dear User,

Thank you for taking the time to share the feedback about your experience!

We are excited to hear that you are enjoying your time on our product and wish you the best of luck in further communication with your penfriends!

Best Regards,
Funchatt Customer Support

California
1 review
1 helpful vote
Follow HORNDOG P.
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Very nice.There are some who kept asking the same question in the same manner over and over after answering them. It appears to be a bot. So now I'm not sure about the others after asking them the same questions and couldn't get an answer. Very suspicious to me I think real people would have answered real questions. This site appears to be fake to take money from people

Date of experience: December 30, 2023
Info S. Funchatt Rep
over a year old

Dear Horndog,

Thank you for sharing your positive feedback, it means a lot to us!

Please be informed that we strive to provide every user with a reliable and secure space for online communication where violations are not tolerated. We always do our best to make sure that every user follows the terms of our platform, our support service works 24/7 and is always ready to carefully review any complaints in order to prevent any possibility of an unpleasant experience.

Please feel free to reach us via support@funchatt.com at any time. Your positive experience is really important to us and we hope to hear from you soon.

Kind Wishes,
Funchatt Customer Support

GB
4 reviews
0 helpful votes
Follow Laura T.
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There is a special section on funchatt that has phrases that you can easily and casually start a conversation with. This is very useful if you, like me, are not very good at getting people interested and starting conversations.

Date of experience: January 2, 2022
Info S. Funchatt Rep
over a year old

Dear Laura,

We are happy to know that you enjoyed your experience!

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thank you for sharing your feedback!

Best Regards,
Funchatt Customer Support

Canada
1 review
1 helpful vote
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Its the same problem with all the sites 20 credits is to low to look the place over and i have never been able to buy more credits anywhere seeems my credit card is not good enough for yoy so unless i cab find a way to but more its a waste of my time

Date of experience: March 30, 2022
Info S. Funchatt Rep
over a year old

Dear Mark,

Please be informed that 20 credits are provided to you in order to learn about our website and try out our services, so afterward you could decide whether you would like to stay or not.

In order to clarify the situation with your credit card, please reach us via support@funchatt.com so we could check from our side as well.

Our Billing department will be glad to assist you!

Best wishes,
FunChatt Customer Support

Australia
1 review
0 helpful votes
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I understand that this is a business
April 24, 2022

I understand that this is a business. I fully comprehend that, but to constantly have to purchase coins to talk to these people is financially draining. It is not sustainable. Which is sad as some of them are interesting people.

Funchatt attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 25, 2022
Info S. Funchatt Rep
over a year old

Dear Nigel,

Thank you for sharing your feedback with us. We're sorry to hear that you find our platform to be too expensive to get to know someone.

Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.

All our new members receive an offer of some free credits to try out our services upon registration. I hope you had a good first impression with us. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue. To continue communicating with other members of the website, please purchase credits on our website. Please navigate to the "Credits" page, click the "Get credits" button, select a payment method, and fill in your credit card details. Finally, click the green "PAY" button at the bottom of the form to complete the payment.

We appreciate your feedback and are always looking for ways to improve our platform and make it more accessible to our users. If you have any further suggestions or concerns, please don't hesitate to reach out to us at support@funchatt.com. Our customer support team is available 24/7 to assist you with any questions or issues you may have.

Thank you for choosing FunChatt, and we hope to continue providing you with a positive experience on our platform.

Best Regards,
FunChatt Customer Support

New Zealand
1 review
0 helpful votes
Follow Daveblack B.
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I can't load my location, so I am just wasting time, I have tried to log out and unsubscribe. But your site just keeps harassing me, I am prepared to close my email account if you continue to contact me

Date of experience: November 9, 2022
Info S. Funchatt Rep
over a year old

Dear Dave,

Thank you so much for the review!

We're here for you anytime. Please feel free to contact us via support@Funchatt.com in case any help is needed. Our team is ready to help you with your profile.

It saddens us a lot to see that you want to leave us. We are ready to do our best and make your experience better. Please reach us and we will try tp find a suitable solution for you.

We look forward to hearing from you.

Kind Regards,
Funchatt Customer Support

Wisconsin
1 review
0 helpful votes
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So far I have been approached by several ladies from a wide range of ages. So far the ladies have been very kind, polite and they seem to be very sincere. So my experience thus far has been exceptionally well!

Date of experience: November 10, 2021
Info S. Funchatt Rep
over a year old

Dear Scott,

Thank you for leaving your feedback about our website!

We are pleased to hear that you are satisfied with our services and enjoy using the website!

Have a great time on our platform!

Best Regards,
Support Team Funchatt

Texas
1 review
0 helpful votes
Follow DTC C.
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Well the credits really not enough can't really get to know somebody with only 10 credits 10 credits go fast how can you fall in love in 10 minutes when it takes a lifetime to find the one that you would love

Date of experience: July 20, 2023
Info S. Funchatt Rep
over a year old

Dear User,

Thank you for sharing your feedback, it means a lot to us!

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.

We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@funchatt.com and we will be happy to help you!

Kind Regards,
Funchatt Customer Support

Australia
1 review
0 helpful votes
Follow Lately R.
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I deliberately didnt fill out my profile or attach a photo. I am now getting a lot of women wanting to chat. This has now proved to me that this is one big CON. Why would women want to chat with someone that there was no detail on the profile

Date of experience: June 21, 2023
Texas
1 review
0 helpful votes
Follow Johnnybgood D.
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The coin system is rediculous, the chatting should be absolutely free with the people if you want to charge, charge for exchanging personal information. Makes people not want to go on these sites, seems like a scam

Date of experience: February 12, 2024
Info S. Funchatt Rep
over a year old

Dear User,

Thanks for sharing your feedback! We're sorry you feel this way.

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.

You are not being charged for receiving or reading chat messages, for example, you may send all the messages you wish within each minute, then you may wait for a response without sending more messages and continue communication once you receive a reply. Thus, you may use this feature effectively as sometimes it indeed may take time for other users to write you back. If you do not find this specific feature suitable for you, it is possible to continue communication in the mail section as an alternative, thus you can compose large letters to communicate with your friends without spending credits per minute.

If you have any questions or need any help, please contact us via support@funchatt.com. We will gladly help you!

Best Wishes,
Funchatt Customer Support

Missouri
1 review
0 helpful votes
Follow Craig L.
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Well, still trying to make up my mind if it's for real or not, because there are these model grade gorgeous and sexy and desirable young women who keep writing to me and wanting to talk to me and get closer to me.

Date of experience: May 3, 2022
Info S. Funchatt Rep
over a year old

Dear Craig,

Please, be kindly informed that we carefully verify the accounts of our members confirming their identity.

Also, please note that there are a lot of marvelous women on our website so do not get surprised about this fact!

We require to see photo IDs of all our Validated Members. In case a member gives rise to our suspicion, we may take additional steps to verify the profile, such as asking her to record an identification video for us.

We hope that your journey will be amazing, Craig!

Best regards,
Funchatt Customer Support

Washington
1 review
0 helpful votes
Follow roger B.
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Fair
April 16, 2022

Fair. I think 50 credits to see a video is way way too much! I won't never spend 50 and the it's 30 to send an email the second time is way to much. I won't never spend 30 to send an email or letter. It should be 10 across the board.

Date of experience: March 17, 2022
Info S. Funchatt Rep
over a year old

Dear Roger,

Thank you for taking the time to leave your feedback regarding our service!

We do understand your point regarding the pricing. Please be informed that our main purpose is the users' safety in the search for a potential penfriend. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles of trusted users before posting them on the website. You have probably noticed that there are many profiles of “trusted users” who confirm their registration with the documents and checked background. We cooperate with our affiliate partners assisting with that process.

Also, we always consider any suggestions from our users and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend. Moreover, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Development departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. At the same time, you may comfortably use our website without being distracted by many advertisements.

If you have any questions related to our service, please contact us via Support@FunChatt.com.

We are always at your service.

Best regards,
FunChatt Customer Support

Pennsylvania
1 review
0 helpful votes
Follow Geof H.
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You stop a conversation in the middle of the conversation you stopped because you want to remind me that I'm low on credits. And you act like it's a big deal you gave me 20 credits to start over 20 credits is nothing for what you trying to charge people to talk to someone else you're ridiculous

Date of experience: November 21, 2022
Info S. Funchatt Rep
over a year old

Dear Geof,

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?

To be honest, some of our other members felt that our prices are too high. Indeed, there are many websites out there, our communication platform though has a number of advantages, such as strict adherence to the terms of legislation, which guarantees the member's safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support service for our members. Every query is carefully reviewed by our Investigation, Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

We're here for you anytime.

Please feel free to contact us via support@Funchatt.com in case of any questions.

Kind Regards,
Funchatt Customer Support

India
1 review
0 helpful votes
Follow Mahabali I.
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To be very straightforward and honest my experience with funchatt is not so great/good. Though I may be wrong at my initial foray but hope to reverse my decision in future. All the best to the team. Love

Funchatt attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2021
Info S. Funchatt Rep
over a year old

Dear User,

Thanks for your feedback!

Please be informed that our members are talking on the platform on their own.

Nevertheless, would like to let you know that on our site we have a "Let's Talk" feature, that is of great help if you are eager to chat with someone but don't know where to start. If you lose a connection with someone and don't know if it's not too late to revive your chat, we'll remind you both you can always keep the conversation going. The feature offers you a set of ready-made and interesting messages and questions that may spice up even a boring dialogue. Many of our members found this feature useful, and are utilising it on the regular basis.

If you have any other questions - you can always contact us at support@funchatt.com

Best regards,
Funchatt Support Team

Kazakhstan
8 reviews
10 helpful votes
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That's all right
December 25, 2021

After a busy day at work, I want to relax in the evening and just chat with nice people on interesting topics. At funchatt you can just forget about all the problems of the day and enjoy communication.

Date of experience: December 25, 2021
Info S. Funchatt Rep
over a year old

Dear Samuel,

Thank you for choosing us!

There is nothing better I have watched today but your review

Thank you for your support!

Yours faithfully,
Funchatt Customer Support

Minnesota
1 review
0 helpful votes
Follow Ray S.
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You let it chat with women that it all from other countries when I've had a chat for free instead of having to buy all these stupid f****** credits this is bul$#*! because you're crazy it's where it sucks that you're just barely got into a conversation with the young girl in all my credits are up already then the few free credits and you give me well that's a bunch of s*** and way I feel about you guys I'll never come on your side again you guys suck

Funchatt attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 31, 2022
Info S. Funchatt Rep
over a year old

Dear Ray,

We do appreciate you taking the time to share your opinion with us. Your feedback is what motivates us to improve!

We can see how you feel. To be honest, some of our other users think it should be free to use our website. Indeed there are many similar projects out there, however, our communication platform has a number of advantages, such as zero anonymity for trusted users or strict adherence to the terms of legislation, which guarantees the users' safety from inadequate individuals.

In addition to these serious measures, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Also, we would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a user and create an account. Also, you can easily browse profiles and view profile pictures of other users for free.

On the other hand, it is true that you will need to spend credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spendings on those.

If you have any questions related to our service, please contact us via Support@FunChatt.com.

We are always at your service.

Best regards,
FunChatt Customer Support

Colorado
2 reviews
0 helpful votes
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I am not totally happy with it
April 14, 2022

I am not totally happy with it. 1) I do not feel comfortable that I am actually chatting with the person in the pictures. 2) If I do establish a strong connection with someone, there is no was to set up a meeting if I were to travel to or they were to travel here. 3) there is no way to contact outside of the site. 4) I dislike the constant interference when I am chatting with someone with all of the 'you might like' or ' someone is live now. I really dislike the navigation when I am either browsing or checking out a person's information, the back button takes you out of the site and you need to log back on.

Funchatt attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 15, 2022
Info S. Funchatt Rep
over a year old

Dear Robert,
Thanks for sharing your feedback.

We are sorry to hear your experience didn’t match your expectations.

Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.

Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

Indeed, we do not offer an option to exchange contact details or meet in person. However, you can still do that in a chat with any user.

You are free to do it anytime you want via chat/mail on the website. Please kindly note that it is up to every user to decide when they are ready to move forward and share personal contact information. As the website, we provide a safe and secure place for communication.

We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.

Please feel free to reach out to our support@funchatt.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
Funchatt Support Team

Georgia
1 review
0 helpful votes
Follow JT H.
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I am unable to attach photos so people I chat with can verify I am real person. When I select attach photos it states unable to complete due to permissions. I do not know where to go to give permission

Date of experience: August 27, 2023
PlaceToChat S. Funchatt Rep
over a year old

Dear User,

Thank you for sharing your feedback with us!

We are glad that you chose our service and we cannot wait to hear more of your feedback once you gain more experience on our website.

Please feel free to contact us via support@funchatt.com at any time if you have any questions or need assistance.

Kind Regards,
Funchatt Customer Support

California
1 review
0 helpful votes
Follow Luis X.
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Demasiado bien diría yo la verdad lo recomiendo a las personas que quieran conoser a alguien

Date of experience: November 14, 2024
Info S. Funchatt Rep
6 months ago

Hey Luis,

Thanks for the amazing review! We’re so glad to have you with us, and your positive experience inspires us to keep delivering our best. If you ever need anything, you know where to find us!

Warm regards,
Chloe from Funchatt

Canada
1 review
0 helpful votes
Follow hubieonecanobie V.
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I am too old, too mature too start dating young woman that you present on your site the one that was estonish was too far away to date in which I would spend money on a penal line not to be couple, my curiosity in choosing takes more than just the Color of her eyes but to measure maturity the one that would appeal to find the soulmate this only time time but to meet and conquer her willingness to be together but this is not next door, money is no problems pencils would take lots of silly questions and humour thank you hstl

Date of experience: November 29, 2021
Info S. Funchatt Rep
over a year old

Dear Sir,
Thank you for sharing your experience of using our website.

It is great to hear that you are satisfied with our services!
Wishing you all the best!

Best Regards,
Support Team Funchatt