The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
It's good I've only spoke to one lady who seems very nice
It is good talking with the ladies they can carry on a good conversation
Dear Steve,
Thank you for a 5-star review!
We are glad that our website is the right place for you!
Keep it up!
Best regards,
Funchatt Customer Support
Complimentary credits are great. But once they're finished chatting is ridiculously expensive.
Dear Bill,
It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?
The live chat works like this: after you've sent your first message to a member, you're immediately charged for 2 credits, and a timer starts. Until it hits 60 seconds, you will not be charged for this chat again (unless you send virtual gifts or photos, or view the video from the member – those are counted separately). The timer stops after 1 minute or after you or the member exit the chat. If you send another message after that, you're charged for 2 credits again, and the timer repeats. Basically, if you send 2 or more messages within less than 60 seconds apart between the first and the last ones, this will count as 1 minute and will cost you 2 credits. More than 60 seconds apart will be 2 minutes and will cost 4 credits and so far and so forth.
We’re here for you anytime.
Please feel free to contact us via support@Funchatt.com in case of any questions.
Kind Regards,
Funchatt Customer Support
So good nice if you show me more i'll send you money i promise
Dear Eegi,
Thank you for posting a positive review! We appreciate your feedback.
Please feel free to contact us via support@Funchatt.com if you have any questions related to our service.
We will be happy to assist you.
Kind regards,
Funchatt Customer Support
Sure wish this website offered unlimited memberships for people like me who want them
Dear Customer,
We’re glad to hear that you were satisfied with your experience. Thank you for choosing us!
If there’s anything we can do to help you further, let us know via support@funchatt.com.
Best Regards,
Funchatt Customer Support
Did you get that deal with its laptop I want to take it and get it opened up and start learning okay I want you to teach me because God damn you f****** kill me on the way you are or with the computer I want to be as good as you I need to find something else because my hands my back and my legs just go out doing what they should be please I'm not trying to get in your life I know you're happy without me but I could always be by your side don't have to be in your life
Dear William,
We appreciate you choosing our communication platform, your feedback is really significant for us!
If there’s anything we can do to help you further, let us know via support@Funchatt.com.
Sincerely,
Funchatt Customer Support
It was great until now. I want sex from a beautiful lady. I'm not paying money for nothing
Dear Ernest,
Thank you for taking the time to leave your feedback.
Please note that our website is not created for such kind of purpose. As a premier platform for communication, it was made in order for men and women to start their conversation here. Therefore, your specific request could not be satisfied.
However, we wish you a stroke of good luck with looking for the thing you need.
Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website.
We never scam anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site. If you are having any difficulties, please reach us via support@funchatt.com. We work 24/7 for our customers!
Wishing you all the best!
Best Regards,
Support Team Funchatt
I don't know how you guys do things on this website but I know you do it through the coin system which probably is not going to work for me I'm having problems with the government trying to get my retirement I lost my wife in September and haven't been able to go back to work since right now I won't be able to afford any coins until I can get a decision from the government but if that happens then I'll just have to abandon your website because I won't be able to pay for coins and I'm just being honest with you guys just wanted to reach out and let you know hope your 4th of July was good you have an awesome evening
Dear Pedro,
Thank you so much for such a detailed review! We really appreciate you being a customer and do hope that we will find suitable solutions for you.
It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Please reach us via email for more details!
You can easily continue to use our free membership and there will be no liability for a subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the ladies' profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.
We’re here for you anytime. Please feel free to contact us via support@Funchatt.com in case of any questions, we will be glad to help you!
Kind Regards,
Funchatt Customer Support
When i bought credits it took away my complimentary credits i had.
Dear Shane,
Thank you for reaching out. We apologize for any inconvenience you may have experienced with your credits.
We understand that you had complimentary credits that were removed when you purchased credits. This might have been due to a technical issue, and we would like to investigate this for you.
Please provide us with your account details so we can check your transaction history and see what happened to your complimentary credits. Once we have this information, we will do our best to resolve the issue as quickly as possible.
Please do not hesitate to reach out to us at support@funchatt.com. We would be happy to help you in any way we can.
Thank you for bringing this to our attention, and we look forward to hearing back from you soon.
Best Regards,
FunChatt Customer Support
I not sure if the girls are real and credit chat coins seem expensive
Dear Louis,
Thank you for the review!
Please, be kindly informed that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile.
Also, please note that we have a loyalty program you would definitely like!
Please, contact us at support@funchatt.com for the details
Best regards,
Funchatt Customer Support
So far great new to the program see how it goes thank you
Dear Ed,
It’s great to hear that you had a positive experience on our platform!
Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know via support@Funchatt.com.
Sincerely,
Funchatt Customer Support
Well if that was Anna she was very pleasant and I enjoyed chatting with her for a minute and I appreciate it
Dear Brian,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
Funchatt Customer Support
She's such a nice lady I will try to be as honest as I can. I'm loyal to one lady on here. Thankyou from a secret admirer
Dear Bigone,
We’re glad to hear that you were satisfied with your experience. Thank you for choosing us!
If there’s anything we can do to help you further, let us know via support@Funchatt.com.
Best Regards,
Funchatt Customer Support
Love it so many beautiful ladies on this app... I'm single reddy to mingle
Dear Kevin,
We appreciate you leaving us nice feedback! We work hard to offer high-quality service to every customer.
Do not hesitate to contact our customer service department if you require any further assistance via support@Funchatt.com.
Warm Regards,
Funchatt Customer Support
You call ur self free on Facebook if you have to buy credits ur not free
Dear Chris,
Thank you for this review! We really appreciate you being a customer and helping to share the word about us.
It is true, our platform works on a paid basis. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. You can easily use our free membership and there will be no liability for a subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the ladies' profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.
We’re here for you anytime. Please feel free to contact us via support@Funchatt.com in case of any questions.
Kind Regards,
Funchatt Customer Support
I enjoy the opportunity to talk with these lovely woman. But being totally honest with you I'd would have really liked the blessing of being able to hear Alexandra speak, smells that she, and most of all touching her and holding her in my arms
Dear Todd,
We appreciate you choosing our communication platform, your feedback is really significant for us!
If there’s anything we can do to help you further, let us know via support@Funchatt.com.
Sincerely,
Funchatt Customer Support
I would like to rate 5 experience The best Sitejabber Reviews are typically helpful and describe a personal experience you have had with a website or business. A good rule of thumb might be to ask yourself, "Would I find this review useful?"
Reviews can be a review of the services or products being offered by a particular website, but it can also review the content of the site (say, a news website or a website with funny videos). Basically, you can review anything that has a website.
Dear Jamila,
Thank you for the review of our website!
It is great that you find our website to be so exciting!
Wishing you all the best and take care!
Best regards,
Funchatt Customer Support
It's good im just wondering if im looking in my own country.
Dear Hardly,
Thank you so much for this review!
As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the users registered with us. By clicking on the "extended search" button, you can choose the range of the location, age, and other traits you prefer to see in your friend.
We’re here for you anytime. Please feel free to contact us via support@funchatt.com in case of any questions.
Kind Regards,
FunChatt Customer Support
Way too expensive. Not everyone has a fortune to spend at online messaging.
Hello Graeme,
We appreciate you taking the time to share your point of view!
Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Let us know via email at support@funchatt.com if there’s anything we can do for you.
Sincerely,
FunChatt Customer Support
I like it so far but just run out of coins to quit
Dear Timothy,
Thank you for the review, it is great!
We are pleased to hear that you like Funchatt.com
In this case, we advise choosing between the online chatting and the email options. I would like to draw your attention to the fact that if you find chatting expensive you may use emails where you may put up to 3500 characters as well as attach photos for free. I hope that would be a solution for you.
Wishing you nothing but a great day!
Best regards,
Funchatt Customer Support
Answer: Dear August, We appreciate you taking the time to ask a question about our service! The profiles of our content creators are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@funchatt.com if you notice any suspicious activity. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: They get commission. The more credits it costs you the better they do.
Answer: This one is typical. Lots of catfish and working girls.
Answer: Dear David, You can contact our support team with any questions you have via support@funchatt.com We're available 24/7 Best regards, Funchatt Customer Support
Answer: Dear David, We appreciate you taking the time to ask a question about our service! At this point, we want to let you know that it is not prohibited to exchange contact information with your penfriend in chat or mail sections. This option may be helpful for you to continue communication outside of the website for free. However, every trusted user decides for themselves whether they are ready to move forward as the website provides a secure space for communication. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: Dear James, Thank you for your question! At this point we would like to let you know that even though we do not have such options like contact exchange, you can still exchange contact information with a user on our website. It is up for every trusted user to decide when they are ready to move forward. We would also like to mention that we have different departments that care about our clients' privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. That is why we set prices at such level. James, we would like to take an opportunity to investigate your feedback further. That is why we kindly ask you to contact us via support@funchatt.com email for assistance.
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
Dear Geoff,
Thank you for taking the time to leave a positive review!
We're glad to hear that you've had a good experience with our communication platform. Our goal is to provide our users with a seamless and efficient way to communicate with each other, and it's great to hear that we've been able to deliver on that for you.
If there's anything else we can do to make your experience even better, please don't hesitate to reach out to our customer support team via support@funchatt.com. We're always here to help!
If you enjoyed your experience with us, we kindly ask you to increase your rate or submit a new one.
Respectfully,
FunChatt Customer Support