The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
I love this site they don't burn your complimentary credits off fast like the chatbot infested sites.
Funchat seems primarily centered in Central America. I find it quite interesting that most of the women have photoshopped profiles even some of what they are wearing seems retouched as well. When I woman claims she is a lawyer, doctor, accountant, or business owner are all of them going to look like professional models with tattoos. The verbiage of their profiles too is very simple minded platitudes that all seem repetitive. If Funchat is a social platform it sure is expensive. I attempted contact with 2 women who made no effort at all to return my writing so that was suspect right from the start. Today these sites are run by bots or AI which handles everything through software programming so I doubt you're going to meet anyone on this site, but I don't doubt you'll spend a lot of money doing it!
Dear Doc,
Thanks for sharing your feedback.
We are to hear sorry your experience didn't match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users' profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please feel free to reach out to our support@funchatt.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
Funchatt Support Team
Seems pretty like a pretty good dating experience.
Dear Adam,
Hello and thank you for adding your review.
Your feedback is highly appreciated and we're delighted to know about your experience.
Kind regards,
Funchatt Customer Support
If these are really people I converse with then life has hope for all.
Dear Jamie,
Thank you for this nice evaluation!
It is always a pleasure to see how our members like the platform.
Please, be kindly informed that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile.
Should you have any questions, please contact us back. We will be glad to help you.
Thank you for your support, it is significant!
Best regards,
Funchatt Customer Support
Like most of these type of sites. It is completely and embarrassingly obvious that the women are here for one thing and that is to use up credits as quick as possible and get those credit packages sold and renewed. When your profile isn't even complete or existent and you are barraged with messages it is so unauthentic and very hard to take seriously on a whole.
Dear Bill,
Thank you for taking the time to leave your feedback.
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients' privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers' service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via support@funchatt.com in order to learn the details.
At the given moment, we are not able to prohibit the members to write to you. We give all the members an opportunity to initially reach the person they are interested in. We don't have the feature of limiting the chats requests, but maybe our Development Team will come up with something in the future. Also, you can block the particular member from writing to you.
Some members may use general messages found on the Internet or translated, e.g. by Google translator or the translator, to set up an initial contact. They have no access to what other members write and you are free to search how to start a conversation as well if you are having any difficulties with it.
Please, feel to reach us via support@funchatt.com if you need any guidance or assistance.
We are available 24/7!
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best Regards,
Support Team Funchatt
I'm pleasantly surprised in Good way. May it continue.
Dear Lee,
It's great to hear that you had a positive experience on our platform!
Our team will be happy to hear that their hard work has paid off! If there's anything we can do to serve you further, let us know via support@support@funchatt.com.
Sincerely,
FunChatt Customer Support
I am able to express myself and as if i have some one who will listen to my thoughts feelings and perspective on what i think relationships are
Dear Randy,
Thank you for posting your positive review!
At Funchatt we value your time and always strive to provide fast and efficient service.
Kindly contact us via support@Funchatt.com if some questions appear.
Sincerely,
Funchatt Customer Support
I can only talk until my credits are used up and then it's all over for me
Dear Terry,
We can't thank you enough for your positive feedback - it's always appreciated. Your review means a lot to us and lets us know we're on the right track!
It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
You can continue to use our free membership and there will be no liability for a subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the users' profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.
Please contact us if we can help you with anything further via support@FunChatt.com, and thank you again for taking time out of your day to leave us this comment.
Sincerely,
FunChatt Customer Support
I am enjoying the chats with the woman I message they're interesting/engaging and look to have more.
Dear User,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
Funchatt Customer Support
I've read through the other reviews and read through the site owner's responses. Note they do not actually provide any proof they are legit, and instead want the reviewer to contact them on an external email.
In my case, I was cheerfully chatting with a "woman" for a few weeks. What caused me to stop and think was when she started requesting very expensive "gifts". These are virtual things, literally just clip art, that you could spend hundreds of dollars on. My chat partner began saying things like "if you really like me, sent me (the most expensive 'gift' on the site's store)".
Hmmm
So I started to analyze my experience. One thing I noticed was how my chat partner was ALWAYS online. Always. Day or night, there was always a green dot next to her avatar. When I tried to get her to contact me off the Funchatt app, she would complain she couldn't read what I had written. She could not send any new pics because she said she didn't own her own phone and shared it with another teacher at her school because she couldn't afford it, yet her pics on the site showed her traveling (expensive), riding horses (expensive), and other costly things. I would ask, she would make an excuse, then almost immediately ask for one of those expensive gifts.
She also claimed, when I asked, that she also had to pay for her own credits. Anyone who had been there knows how expensive those credits are. But she can't afford a phone or computer of her own?
I am convinced this site is fraudulent in that you will never get to meet any woman you find here. Some may be legit, but they are paid by the site to lure men into spending money. Some women are merely bots. Some women are accounts run by a team of people who take turns in shifts. And unless the person who will respond to this review makes it so the person I spent weeks chatting to contacts me off-site to arrange a date, I will stick by this negative opinion.
Dear Michael,
Thank you for taking the time to share your concerns and feedback with us!
Please be advised that our website is a standalone platform that was designed for convenient online communication in the first place. We cannot guarantee and do not promise our users any specific results from using the platform which happens to be a place to chat. All the ladies registered on our platform are mere users with different reasons to communicate with other people, hence the experience of each particular member is unique, as well as their results from using the platform.
Please note that it is not prohibited to exchange contact information with your penfriend in chat or mail sections. There are no particular requirements before you may take that step, however, every trusted user decides for themselves whether they are ready to move forward as the website provides a secure space for communication. We are not able to control communication and personal affairs between our users from our side and we cannot force them to go on a date, share their recent photos or contact you elsewhere unless they wish to do so. You always have the option to discuss everything with the person you are interested in directly to find out if your purposes actually match.
We are sorry to hear that your relationship with one of the users did not work in the way you expected them to, however, we do not tolerate violations such as scam or deception. If some of the users asked you for virtual gifts directly, we will be glad to investigate what happened if you provide us with more information. We strive to provide every user with a safe and reliable space for online communication and for this reason, we review each complaint carefully. Please keep in mind that you have absolute control over your expenses and you are not obligated to send anyone virtual gifts unless you want to.
We take steps to ensure that the trusted users of our website are genuine. At the same time, we do not either control their activity 24/7 or prohibit them from using our platform as much as they want. Users may be online whenever they want or can, sometimes they may leave their computer on with the open website, that’s why they are shown online, but they are away from the computer.
It should be mentioned that we carefully approve trusted users to be registered on the website and they undergo a special identity verification procedure. Our affiliate partners make sure that there are no bogus profiles and that the user you look at in the profile pictures is the person you are corresponding with. This also implies certain additional rules apply to the trusted users, but allows them to use the website free of charge. Nevertheless, we do not pay our trusted users for communication with other users and prohibit our Affiliate Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.
In any case, if you notice something suspicious in the behavior of a specific user, please contact our Support Team via Support@FunChatt.com, let us know the user ID and the specific facts that give rise to concern. We are going to investigate the matter and let you know the results.
Kind regards,
FunChatt Support Team
I've had very good experience there's short time I got you a talk to you a few different ladies but I'm still new and we'll see got to go to wor
Dear James,
We are blown away by your kind words, we really appreciate the time you took to write such a detailed review!
Feel free to contact our customer service department if you have any inquiries at all via support@funchatt.com. We will be happy to help you!
With kindest regards,
Funchatt Customer Support
The time is to short, should be at least 30 minutes
Dear Member,
Thank you very much for sharing your feedback with us. Voicing your opinion really matters and helps us to improve our services!
Kindly contact us via support@funchatt.com in case you need any further assistance. We will be there for you!
With best regards,
Funchatt Customer Support
Most if not all of these profiles are fake and the photos are photo shopped, I can tell I have a degree in Gracie arts
Dear Josh,
Thank you for taking the time to express your thoughts and share your feedback with us!
There are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible.
Trusted member's profiles are verified twice. Firstly, our Affiliate Partner gathers and verify personal background information, ID, and other documents of the member as well as upload verification video where the member gives her/his consent to use our Website. The second step of verification procedure is held by our Moderation Team. In order to verify the identity, we ask the following: A valid passport/national ID document; A verification video where the member, holding his/her ID in hands, declares the current date and confirms that he/she wants to use the service. Double verification helps us to make sure that all members registered on the Website of their own free will. If we have doubts about the authenticity of documents or their consent to be registered on our Website, we take steps to verify these documents (e.g., ask to re-submit them, ask for additional documents or explanations, etc.). Should our verification standards had not been met, we decline registration on the Website.
We’re here for you anytime.
Contact us via support@Funchatt.com if some questions pop up. We will be glad to assist you.
Many thanks,
Funchatt Customer Support
Very good site I recommend everyone to come and meet very good very good site I recommend everyone to come and meet very good indeed
Dear Geferson,
Thank you for this nice evaluation!
It is always a pleasure to see how our members like the platform.
Thank you for your support, it is significant!
Best regards,
Funchatt Customer Support
It is great, but I haven't spent enough time, yet!
Dear Ernest,
Hello and thanks for leaving your review.
We're delighted to know about your experience. If you enjoy our services, we kindly ask you to increase your rate.
If there's anything we can help you with - feel free to contact our team via support@funchatt.com
Kind regards,
Funchatt Customer Support
It's OK so far. If you find a lady that fits you it's even better of coarse.
Dear Eric,
Thank you for sharing your experience of using our website for communication.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best Regards,
Support Team Funchatt
So far I have learned that the women here are searching for a commitment.
Dear Tarsicius,
Thanks for your review!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to support@funchatt.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
Funchatt Customer Support
Because someone like me and only me eating too many people that know what the hell is going on I think that there is some cum revelation of beauty and believe it or not it is that way never my life that I think that it would be like this but it's only gonna get worse only gonna get worse there's always gonna be beautiful woman in the world whether they're artificial intelligence or not you know how I can sit here and talk all goddamn day all night but what I really would appreciatey
Dear Kiki,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
So far I'm impressed and please with everything I see real talk
Dear Jerome,
We can’t thank you enough for your positive feedback - it’s always appreciated. Your review means a lot to us and lets us know we’re on the right track!
Please contact us if we can help you with anything further via support@Funchatt.com, and thank you again for taking time out of your day to leave us this comment.
Sincerely,
Funchatt Customer Support
I don't like having to pay for coins at all these websites
Dear Customer,
Thank you for the review!
Please, be kindly informed that you can easily browse profiles for free. However, in order to view personal photos or chat with our validated members, you will need to be a paid member and purchase credits. You can choose among various packages and try the cheapest ones in order to understand how our project really works.
Should you have any questions, please contact us back. We will be glad to help you.
Have a wonderful day and state safe!
Best regards,
Funchatt Customer Support
Answer: Dear August, We appreciate you taking the time to ask a question about our service! The profiles of our content creators are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@funchatt.com if you notice any suspicious activity. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: They get commission. The more credits it costs you the better they do.
Answer: This one is typical. Lots of catfish and working girls.
Answer: Dear David, You can contact our support team with any questions you have via support@funchatt.com We're available 24/7 Best regards, Funchatt Customer Support
Answer: Dear David, We appreciate you taking the time to ask a question about our service! At this point, we want to let you know that it is not prohibited to exchange contact information with your penfriend in chat or mail sections. This option may be helpful for you to continue communication outside of the website for free. However, every trusted user decides for themselves whether they are ready to move forward as the website provides a secure space for communication. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: Dear James, Thank you for your question! At this point we would like to let you know that even though we do not have such options like contact exchange, you can still exchange contact information with a user on our website. It is up for every trusted user to decide when they are ready to move forward. We would also like to mention that we have different departments that care about our clients' privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. That is why we set prices at such level. James, we would like to take an opportunity to investigate your feedback further. That is why we kindly ask you to contact us via support@funchatt.com email for assistance.
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
Dear David,
Thank you for taking the time to express your thoughts and share your feedback with us!
If you have any questions related to our website, please contact us via Support@FunChatt.com.
We are always at your service.
Best regards,
FunChatt Customer Support