The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
It's a scam! Employees for the site keep you answering useless to use up chat credits and they are not sincere
Great way to vent the stress in my life that leads to depression and fear
Dear Louis,
Thank you for posting a positive review! We appreciate your feedback.
We wish you a pleasant time on our website!
Best regards,
FunChatt Customer Support
This is all about money and there's no way to tell if the person you chatting with is the person on profile picture
Dear Shane,
We appreciate you taking the time to share your feedback with us! We're sorry to hear that you have concerns about the authenticity of profiles on our platform.
At our international online communication platform, the safety and security of our users is of the utmost importance to us. We have several measures in place to help ensure that all profiles are authentic, including photo verification and a reporting system for fake profiles.
If you have encountered a profile that you believe is fake, we encourage you to report it to our customer support team. We will investigate the issue and take appropriate action.
Thus, our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are.
So we are always at your service and count on your understanding. If you have any further concerns or questions, please don't hesitate to reach out to us via support@funchatt.com.
Sincerely,
FunChatt Customer Support
Im just new here yet to understand how the system works here before I could give 5
Stars
Dear Andrew,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
Funchatt Customer Support
Does not seem to really want for people to get together
Dear Mark,
Hello and thanks for leaving your review.
Please kindly note, that our website is a platform for online communication with a primary focus and each member decides himself/herself what kind of communication needs to be chosen, so keep trying, Sir :)
If there's anything we can help you with - feel free to contact our team via support@funchatt.com
Kind regards,
Funchatt Customer Support
Loads of girls just wanting me to stay and buy more credits to chat. I am out of here when my credits are gone.
Dear Mikael,
Thank you for taking the time to express your thoughts and share your feedback with us!
We have recently received your review and we would be glad to resolve the issue that you mentioned there. Would you be so kind as to provide us with more details regarding your experience on the website and what led you to unsatisfied comments?
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We give all the members an opportunity to initially reach the person they are interested in. We also created some free features for our clients. Thus, we have a streaming service so you could enjoy watching it in real-time with real people. You can also send messages to a group chat for no fee. Would you like to know more?
We're here for you anytime. Contact us via support@Funchatt.com if some questions pop up. We will be glad to assist you.
Many thanks,
Funchatt Customer Support
This site seems real but not enough credits I wish I had more
Dear Nate,
Thank you for posting your positive review!
At Funchatt we value your time and always strive to provide fast and efficient service.
Kindly contact us via support@funchatt.com if some questions appear.
Sincerely,
Funchatt Customer Support
The app is easy to use, there are countless number of beautiful girls here.
Dear Albert,
Thank you for submitting a great review about our platform!
We will be glad to assist you in case of any additional questions. Please contact us via support@funchatt.com if any assistance is needed.
Respectfully,
FunChatt Customer Support
I already think I met a very caring beautiful young lady.
Dear Kenneth,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Please feel free to contact us via support@Funchatt.com in case of any questions.
Best regards,
Funchatt Customer Support
I just wished that I had more credits,but I don't have a credit card to buy some more credits to talk some more,but I'm so sorry,l will have to come back tomorrow to talk again
Dear Mike,
Hello and thanks for leaving your review.
All our new members receive an offer of some free credits to try out our services upon registration. I hope you had a good first impression. To continue communicating with other members of the website, please purchase credits on our website.
Kind regards,
Funchatt Customer Support
Too many solicitation for anyone looking for innocent chat.
Dear Noah,
Thank you for taking the time to share your experience on our platform.
Please note, that different trusted users have different communication styles and goals while using our platform.
We are sorry to hear that you have encountered solicitations during your time on our platform. Our team is constantly working to ensure a safe and enjoyable experience for all of our users. We hope that you will be able to find a suitable penfriend that aligns with your preferences and goals on our platform.
If you have any further concerns or questions, please do not hesitate to reach out to us via support@funchatt.com.
Best Wishes,
FunChatt Customer Support
Till now Chat is working great.
Hope to make an apointmen Date in my region or to get invited to Biutifule Woman
Dear Andrzej,
Thanks a lot for submitting your feedback!
Should you have any additional questions, please contact us via support@funchatt.com email at any time.
Best regards,
Funchatt Customer Support
Well ok so far but we will see if it is true or a scam.
Dear Brian,
Please be kindly informed that our website is an online-international communication platform where our member's satisfaction is our primary focus. We review every complaint individually and always strive to resolve any problem in a satisfactory way.
From our end, we do not tolerate such violations as the scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.
We're here for you anytime. Please feel free to contact us via support@funchatt.com in case of any questions.
Kind Regards,
FunChatt Customer Support
It was OK till she lured me to the mail. Then it wasn't fun any more.
Dear Allen,
Thank you for taking the time to share your concerns and feedback with us!
Please be informed that the internet is not a safe environment for sharing your contacts with people you barely know. We recommend that you continue communication outside of the website only if you know a person well enough.
Unfortunately, your inquiry didn't provide us with sufficient information in order to help you and we are afraid we did not receive your feedback in full. We want you to be satisfied with the service we provide, please let us know if you need our assistance with something.
Please feel free to reach us via Support@Funchatt.com at any time. Your positive experience is really important to us and we hope to hear from you soon.
Best regards,
FunChatt Customer Support
I love it so far this is so awesome and interesting to me.
Dear Shane,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Best regards,
Funchatt Customer Support
It sounds sincere and it also sounds like somebody I would like to meet but I don't know how to get more credits.
Dear Kevin,
We do appreciate that you found some time to leave your review.
Thanks for sharing your opinion with us, it definitely helps to improve the service we provide.
Please contact us via support@funchatt.com and we'll be glad to help you out.
Kind regards,
Funchatt Customer Support
I found someone that I think is so beautiful it makes me so happy
Dear Wayne,
We are extremely grateful that you took the time out to leave us a review!
Please reach us via support@Funchatt.com in case of any help needed. We wish you a pleasant time on our platform!
Sincerely,
Funchatt Customer Support
Marvelous and great chatting with a lot of beautiful women from Colombia.
Dear Eric,
Thank you for the great review! We're so happy you loved your experience and you shared your opinion with us and the community.
Please contact us via support@funchatt.com in case any questions arise, we'll be happy to help you.
Best Regards,
Funchatt Customer Support
My experience so far has been good and I would like to continue.
Dear Arvo,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
Funchatt Customer Support
There's plenty of different people you can talk to on here and you can enjoy some I'm pretty good
Dear Michael,
Thank you for the nice evaluation!
We are pleased to hear that you like the website members!
Wishing you only nice people connections ahead!
Best regards,
Funchatt Customer Support
Answer: Dear August, We appreciate you taking the time to ask a question about our service! The profiles of our content creators are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@funchatt.com if you notice any suspicious activity. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: They get commission. The more credits it costs you the better they do.
Answer: This one is typical. Lots of catfish and working girls.
Answer: Dear David, You can contact our support team with any questions you have via support@funchatt.com We're available 24/7 Best regards, Funchatt Customer Support
Answer: Dear David, We appreciate you taking the time to ask a question about our service! At this point, we want to let you know that it is not prohibited to exchange contact information with your penfriend in chat or mail sections. This option may be helpful for you to continue communication outside of the website for free. However, every trusted user decides for themselves whether they are ready to move forward as the website provides a secure space for communication. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: Dear James, Thank you for your question! At this point we would like to let you know that even though we do not have such options like contact exchange, you can still exchange contact information with a user on our website. It is up for every trusted user to decide when they are ready to move forward. We would also like to mention that we have different departments that care about our clients' privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. That is why we set prices at such level. James, we would like to take an opportunity to investigate your feedback further. That is why we kindly ask you to contact us via support@funchatt.com email for assistance.
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
Dear Dave,
Thank you for the review!
Could you please be so kind as to specify why you think that this is a scam?
We have never scammed anyone and do not tolerate scam.
Please, tell us more about your experience.
We do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication we fine the Partner and immediately delete the user's profile.
Also, please note that we can review your case individually if you provide us with the member's ID and more details. So we can double-check the verification of such a member.
Should you have any questions, please contact us back via support@Funchatt.com. We will be glad to help you.
Best regards,
Funchatt Customer Support