The company's reputation is marred by significant concerns regarding fund withdrawal processes and customer support practices. Numerous customers report difficulties in accessing their investments, often facing demands for additional fees before withdrawals can be processed. This has led to feelings of suspicion and frustration among clients. Conversely, there are indications that some customers have successfully resolved their issues through external assistance, suggesting that while the company may have operational shortcomings, there is potential for recovery. Overall, the feedback highlights a need for improved transparency and customer service to enhance trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
If you invested with FT Group but can't withdraw your money and their support asks for extra fees, there's a way out.
My partner and I started investing with FT Group about 9 months ago. When my husband tried to withdraw our funds but got denied and support demanded more deposit, we felt suspicious. Our lawyer recommended filing a complaint with NATHAN-RECLAIM, LLC, and they helped us get our money back from FT Group. We were lucky.