• Freemake

Freemake

Overview

Freemake has a rating of 2.8 stars from 111 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Freemake most frequently mention customer service, week trial, and lifetime license problems. Freemake ranks 26th among Freeware sites.

  • Service
    23
  • Value
    28
  • Shipping
    12
  • Returns
    19
  • Quality
    26
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
12
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • One week after the offer money is removed from my account and the customer service where no help.
  • Download and use our free Video Converter, Video Downloader, YouTube Converter, Audio Converter and Free Music Player!
How would you rate Freemake?
Top Positive Review

“Nice and easy to use all on one soliton”

Noname N.
5/15/20

This is a real great working and easy to use software. I use it from a long time ago, and I could do everything what I want, like to convert a video/audio file to any other format, or size, while in the meantime I can change the aspect ratio, the bitrate and almost everything. The editor is an easy to use one, so you don't need any special skill to cut out the don't wanted parts. Also, I suggest to take a look for the additional options, as with these you can even add subtitles to your videos, and so on. I recommend to try this solution!

Top Critical Review

“Scam”

Robert L.
8/26/23

Take care, obviously a scam. You pay for a test period for 1 €, but I had no way to end the test phase and have not yet received an activation key. It is also customary to inform the user about this. It was also not clear to me that it was a subscription or was not clearly communicated. Of course no reaction by their support.

Reviews (111)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (8) video converter (14)
Thumbnail of user nonamen11
1 review
0 helpful votes
May 15th, 2020

This is a real great working and easy to use software. I use it from a long time ago, and I could do everything what I want, like to convert a video/audio file to any other format, or size, while in the meantime I can change the aspect ratio, the bitrate and almost everything. The editor is an easy to use one, so you don't need any special skill to cut out the don't wanted parts.

Also, I suggest to take a look for the additional options, as with these you can even add subtitles to your videos, and so on. I recommend to try this solution!

Thumbnail of user marcd127
1 review
0 helpful votes
January 13th, 2020

Having a video on disc which was made by copying a VHS tape to DVD I wanted to have the material on my computer. I tried a few tools to try and rip or copy but didn't work. Then I found Freemake Video Converter and without any difficulty could convert the DVD to all different video formats onto my computer.
The interface is very clear and user friendly. The tool is easy to use. I would highly recommend Freemake Video Converter!

Thumbnail of user vitalied
1 review
0 helpful votes
December 5th, 2019

I'm a PR director, so I often take a lot of photos and videos, which with this video converter are combined into slide shows or films. I have been using this converter for 5 years, I don't like any other. This also has its drawbacks, but there are clearly more advantages. I hope that in the future the conversion speed will be made faster and the program will not freeze.

Thumbnail of user anothaip
1 review
0 helpful votes
October 26th, 2020

I think it's easy to use. Like when scrolling, see immediately Convert files, it is convenient, will give you a good price, 15 us will be able to buy it.

Thumbnail of user desariw
1 review
0 helpful votes
May 27th, 2020

Love the program but i cant afford to pay over $50 a month. I wish it was a little more affordable. Thank you all for Designing it

Thumbnail of user dariuszw4
1 review
0 helpful votes
December 16th, 2019

I signed up to a limited offer for a one week trial. One week later i saw money is removed from my account. I wrote an e-mail to customer service and they gave me my money back very quickly ;).

I used many free programs of this type but none met my expectations as well as Freemake.

I would highly recommend this software! ;)

Thumbnail of user matthewm610
1 review
0 helpful votes
December 10th, 2019

You gotta Love this Free make old Lifetime Video converter! Not only does it take a 3.9gb vid and shrink it to 250 MB's but the audio and video are in Hd quality! How did I ever find such a great company and software! They respond right away and offer many solutions to help you and they Rock! Buy all their software! It is all GREAT! Excellent software from an Excellent company! Matt Mattero Ministries and Video

Thumbnail of user rudolfb8
1 review
0 helpful votes
September 21st, 2020

In my opinion it is one of the best DVD makers. I tried others without success, but Freemake was the easiest I could ever find. I only needed to make some DVDs to a friend, but if I need a DVD maker, I will certainly purchase it again. I highly recommend the product.

Thumbnail of user ericap118
1 review
0 helpful votes
January 11th, 2020

It's a great app very easy to use and very easy to understand unlike a lot of other ones that make things difficult to use and understand.

Thumbnail of user athanasioss4
1 review
0 helpful votes
January 11th, 2020

I think that Freemake Video Converter is the most suitable, powerful and helpful software for all Videos.

Thumbnail of user sengt
1 review
0 helpful votes
January 10th, 2020

Used this software converter many YouTube videos to mp3, simple to use and fast. If encounter with issue have great customer service with fast response to resolve matter. I have tried others, but simply prefer this one. Doesn't cost much, am totally satisfied..

Thumbnail of user joaob28
1 review
0 helpful votes
August 7th, 2020

Muito bom só tenho que indicar a todos meus amigos ou não este programa, pois, ele é excelente em todos os níveis.

Thumbnail of user reginap70
1 review
0 helpful votes
January 6th, 2020

I've been using Freemake for few years now and I love it, especially subtitles option. I am a big fan of opera, so I do need to covert videos to dvds with subtitles. Very friendly and easy to use. I would definitely recommend it.

Thumbnail of user ryanc515
1 review
0 helpful votes
December 29th, 2019

I did not read the instructions correctly when ordering the service. I could not make it work and not only did they refund me the price they did it quickly and courteously. I am thankful that they were willing to refund me even though per the policy they had every right to refuse to. Great customer support and quick responses. This all happened on a Sunday as well.

Thumbnail of user josephh504
1 review
0 helpful votes
January 14th, 2020

The software is very intuitive. I was able to start burning DVDs immediately. Customer service answered quickly when I had a question, almost as fast as a chat service. Very satisfied!

Thumbnail of user enzob34
1 review
0 helpful votes
January 5th, 2020

The ever best video converter I used: it works with all known formats and does it in a short time. The Best!

Thumbnail of user stephanief338
1 review
0 helpful votes
May 14th, 2020

I wanted to convert a video to listen to on my iPod. It was easy to use and when I needed to cancel... that was easy too! Great service.

Thumbnail of user arthurd120
1 review
1 helpful vote
November 30th, 2019

Extremely useful and easy to use. You don't need special skills to star the work with video content, adaptive navigation, fast done

Thumbnail of user ryanc525
1 review
2 helpful votes
January 14th, 2020

Even though it can download videos, now it wants my account and have fun with it and i can`t even recover it back and i don`t know how to recover now my files my education was there and freemake videos must pay it back
Im gonna hired a hacker for this and take over there career

Tip for consumers:
for people who want free video downloading, don`t be $#*!ing lazy and buy a new touchscreen and download your $#*!ing porn video if you wanted to but not in the computer cause the $#*!ing scam psycho $#*! $#*!ing Freemake $#*! headed mother$#*!er cause I'm $#*!ing mad that I want my Facebook account back that I'm going to hire a hacker and take over the $#*!ing website

Products used:
after I was downloading an mp4 song and few hours I tried to log in to my account but it said that to confirm your identity because it needed your Facebook or Google account to access it and now they took over it and it might that they change the password and they might post inappropriate stuff and let people feel guilty on me and what if they`ll scam more people

Service
Value
Shipping
Returns
Quality
Thumbnail of user richardc1290
1 review
0 helpful votes
January 1st, 2020

I've been using Freemake for years now and have always been pleased with the outcome. I have recommended it to several others where the need was there and will continue to do so.
I was in need of a utility that can transfer programs I've written to a DVD. Upon extensive research I tried Freemake and have continued to us it in every way to meet my needs.
Have doubts?
Just try it!

Thumbnail of user akivaa1
1 review
0 helpful votes
December 29th, 2019

When I need to convert video from one format to another or I need to reduce the size of a video, Freemake Video Converter is my tool of choice. It consistently does an excellent job. Also, the product is continually being updated with improvements. This is a great program to have at hand.

Thumbnail of user keithw588
1 review
0 helpful votes
November 15th, 2020

I mostly use Freemake for the DVD burning and video conversions. It's very easy to use and converts fast compared to others I've tried.

Thumbnail of user porusp
1 review
0 helpful votes
December 25th, 2019

I used Freemake to convert my videocam videos (mts) to mp4 by subscribing to their weekly package. It's the best arrangement available based on my review of several conversion options out there. The user interface is simple to understand and efficient to use. The packages are value for money! I will use it again.

Thumbnail of user johnm6265
1 review
0 helpful votes
December 8th, 2020

I have been using this software for more then 4 years it is the best software of this type i have used it converts just about all formats, easy to use and works with most versions of windows as well. And will convert and write to disk as well.

Thumbnail of user jonatana15
1 review
0 helpful votes
September 23rd, 2020

I use te FREEMAKE Video Converter and I can't be more happy. The software is really intuitive and the support team helped me a lot when I needed them.

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From the business

Freemake provides quality freeware - Free Video Converter, Free Video Downloader, Free Audio Converter. Download and convert any video or audio free and in two clicks!

Company Representative

Thumbnail of user emmac834
Emma C.

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