On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The withdrawal process is quite easy and prompt once you reach the minimum withdrawal amount. However, on surveys it's a bit tricky, I have never been able to do any survey from your site, I would appreciate if they would be available. Regardless, so far I am impressed. Thank you FreeCash.
Many of the survey partners never give you their promised rewards even when you complete the surveys and are told you will be given the points in 2 days. The same problem exists with the app and game offers, except those often only pay out 10 dats later.
Lastly you can get banned for reasons that are never told to you. There is no way to appeal the ban, either, so if you get banned you end up losing any points you had in the app with no way to cash them out. Basically the bam system is arbitrary and non-rransparent. I would recommend other apps like eureka. Skip free cash though
Love this site man coz they give the real money and they don't need any investment
I will advise everyone to try this now is really good ππ
Gotta spend money to get money, definitely misleading. Fun experience overall tho.
At first I was totally confused and a little overwhelmed, but after talking with other users in the chat I was able to get an understanding and it was off to the races from there with making some extra money just from simple easy and some even fun tasks.
I was really frustrated at first when I signed up I didn't quite understand how to do the offers and I thought maybe this was a joke after putting some time into it and reading up on how to properly complete offers and surveys I'm actually quite satisfied with it
Good. It's not like I don't know how much of any money π΄ I've.
You basically have to spend money in apps to get anywhere near a reward. The cut to cash out is also pretty severe
Hi Jessica,
Thank you for your review.
While most offers should be free to complete, some offers will have the option to spend in game to complete the objectives quicker! Please know that this is not a requirement for most offers, unless it specifically states there is a purchase task in the offer description. We of course want to ensure our users are getting paid quickly and efficiently for their efforts, and have a dedicated team of customer support specialists available 24/7 to guide you through the process of this.
Thanks,
Pres
Simple & fast way to earn money. Surveys are my go-to. They're pretty fast if you're accepted.
Wow it's a very beneficial and best freelancing for earning
I contacted them to say I had not received my reward. Told me to wait 72 hours so did. Then contacted them again for them to tell me to create a ticket, this would not let me do so as it asked for a screen shot but would not let me actually upload it
Hi Leanne,
Thank you for your review.
We're sorry to hear that you experienced this within our support chat. There was most likely confusion over what you had meant. Can you send our support another message? We will make sure that it gets answered properly.
Thanks,
Pres
Some offers have not been marked as completed, wasted a lot of time and some money doing these just to not be compensated.
Hi Matt,
We are so sorry to hear that you did not get the full payout that you were promised. This is quite unusual and we of course want our users to be rewarded in full for their hard work on Freecash! We'd like to investigate this immediately. Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) and let us know what offer has given you this problem, along with what it was supposed to credit you, so that we can make a full investigation, and make sure to get you your hard earned rewards!
Thanks,
Pres
It's a great app but limited options for Nigerians...but it's legit and it pays so I'm grateful
Awesome stuff they are very patient aswell when you need customer support
A very helpful website that can give you real money.
Love you guys π
After gaining enough to cash out, my account was banned despite completing the ID verification.
It is not appropriate
Hi amirunsec,
Thank you for reaching out.
Please note that we have fraud processes running 24/7 through automation and dedicated investigations team that monitor our platform and offers. In regards to your profile, we can confirm that we have detected data patterns that indicates breaches of our ToS which you agreed to upon creating your Freecash profile. Please note that we take abuse of our platform very seriously and this is why your account has been blocked. While we do apologize for any inconvenience this may cause, this decision will not be lifted or reversed. We do hope you have a good day in spite of this news.
Thanks,
Pres
I have downloaded and played several games that were easy to see my payout progress and then I've had difficulty with others. It was hard to pinpoint what support to contact and when getting in touch with them, they would blame it on me not doing something correctly when in fact i downloaded apps from the freecash website and allowed tracking. After a couple of more games, i gave up. I am now trying again and if this doesn't work, i'm cashing out and deleting the app.
Hello Polita D!
We understand it is frustrating to not get credited when investing time into an offer. Please note that there can be many reasons for this, from completion time, duplication, location, and more. I would suggest you reach out to our live support so we can have a look and try to get to the bottom of this.
We work with many advertisers and partners on Freecash, and we do not always have a full overview for the decision when one of our users is not credited. However, if you reach out to us, we would love to assist you, and if needed escalate this matter further so we can reach a resolution quickly. Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) so we can get that started for you!
Looking forward to hearing from you!
Kind regards,
Jax
I found a game that I love and am making money to play it!
Answer: So i it say something about account banned but i dont know what to do about that so can i get help
Answer: Hello! We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at support@freecash.com to see if we can't resolve this issue? Thanks so much! Kind regards, Jax
Answer: Freecash is a 100% legit company, registered in Germany. You can also check the Freecash TrustPilot ranking (4.6 stars, 27k+ reviews).
Answer: Registration, as well as using Freecash, is 100% free. You can register without any doubts.
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...
Hello Seth b!
At Freecash, we have a plethora of teams and systems in place to make sure that no fraudulent activity is occurring. This is necessary, as we have over 15+ million users registered and we need to prevent any attempts at scamming our advertising partners. If your account was banned, then our team determined your account to be in violation of our terms of service. However, I would like to view your account to see if I can reopen it, as long it didn't break our TOS. Can you respond to this review with more information? You can also reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com)!
Looking forward to hearing from you!
Kind regards,
Jax