The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
I believe my experience is great. I believe that it's been amazing and you guys are very good at making surveys. Thanks for your customer assist and how to administrate
It took a few tries with customer service, but they were extremely helpful in giving me advice on how to get verified and helped me with a secondary method. I love using the website and look forward to continuing to earn money playing mobile games here.
I have tried other sites and have had issues with every one well a lot of issues. So far I have had only one or two issues with freecash but they have worked to resolve them which is more then the site that sent me to side hustle even did.
Once I did the verification it was quick simple & easy to get my cash!
Customer service is awful, I was playing a game on the app and was receiving the first few payouts and then they stopped so I lost out on $200 and even after sending customer support proof of completion they refused to help me.
I had been playing on freecash for over a year now and had started earning some small bits of money here and there. I have loved it and enjoyed playing every day but recently I've had a different experience. The moment I started redeeming large amounts of rewards from monopoly go (by paying to get to the level requirements by purchasing packs in game mind you), I suddenly get a banned notification stating that I somehow violated the TOS. No notification to me, and no reason. I just find it funny that when I suddenly got a lot of money the app decided to ban me. Looking over the common reasons I don't meet any of the reasons for violation. I don't have a VPN I've never charged back an app, I've never had more than one account and I've withdrawn multiple times in the past so I have verified my ID. I'll update my review to satisfied if this is resolved but currently I have around $300 worth of rewards that I can't do anything with and that's very upsetting.
Hi Laura Z,
Thank you for your feedback.
We regret that your experience with Freecash hasn't been satisfactory so far. At Freecash, we employ numerous fraud prevention measures, including automated systems and a dedicated team of fraud investigators, to maintain the integrity of our platform. Given the nature of our service, where users earn cash for completing offers, it's crucial for us to safeguard against fraudulent activities.
We'd love to assist you in unblocking your profile if you haven't breached our Terms of Service. However, we can't identify you based on your review alone. Please contact our support team at support@freecash. Com or use the 24/7 support link at the bottom of our website.
We appreciate your cooperation!
Best regards,
Crimson
I have cashed out with Freecash several times and the process has always been mostly easy and quick. It's a great way to earn a little extra money on the side just for playing games and filling out surveys. The only drawback is that most of the surveys you click on will disqualify you, but I've found that Freecash had gotten better at giving me more matching surveys as I have attempted more surveys. Would absolutely recommend!
I finally got my cash out balance to 30$ and cashed out this morning only to not be credited to my bank the 30$ reward I cashed out. I tried to fill out a support ticket but there was no option to do so, I filled in my contact email as it appears on the app and that I've never had trouble with before along with my account and routing number and have been unsuccessful to receive any help
Hi there Matthew F,
We’re so sorry to hear you’re having trouble with our withdrawal methods. We take great pride in providing a seamless and efficient process for our users to access their rewards, so it’s disappointing to hear you’re facing issues.
Please don’t hesitate to reach out to our support team at support@freecash. Com or visit our 24/7 onsite support link at the bottom of Freecash. Com. We’re eager to help you get your rewards and resolve any problems you’re encountering!
Looking forward to your response!
Best,
Crimson
The realist money making app i have found yet and so easy to use too!
I love the freecash app. It's such an easy way to was earn a few dollars even hundred dollars. Stress free way of redeeming your earnings. I love it
SCAM. You may be able to cash out once or twice from the bonus and some small tasks here and there but then any significant rewards will say 'pending' for 7 days and then it still won't release. I contacted support and just got these automated messages back telling me 'my chargeback rate is too low (Wich I only had one chargeback and it seems confident that it was a survey for 4.50 that I took my time on because it paid good) then they proceed to tell me the only way I can get the money is to make over 4,000 points by doing surveys or playing games. It's a straight scam, they disqualify you from something to "drop your chargeback rate' so they can then tell you that you have to play or do surveys more and make thousands of points to have your money released. Straight SCAM
Hi Dyl g,
We are sorry to hear that your experience with Freecash has not been up to your expectations!
At Freecash, we aim to provide the best and most reliable offers, and we regret that you are having trouble with receiving payouts. While we strive for fast payouts, there are occasions when offers are placed on a temporary hold for security reasons. This process, known as a “held offer,” ensures that we can prevent potential issues such as chargebacks and maintain the integrity of our platform.
We apologize for any inconvenience this may cause you and are here to help. Please contact our support team at support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com for more details.
Sincerely,
Crimson
The amount of ads to revenue ratio is so skewed. For some of the games, it would take a month or more to get a few dollars. And since it can only be new users, I can't play 75% of the games shown since I've tried them before. There's not an option to get rid of an offer I would qualify for.
Hi DeSiree g,
We are truly sorry to hear that you’re having issues with your experience at Freecash! Our mission is to offer enjoyable and achievable opportunities that provide quick payouts, and we’re disappointed that we haven’t met your expectations this time.
We would love to learn more about your experience and assist you in resolving any difficulties you may be facing with our offers.
Please reach out to our support team at support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com to let us know how we can help you.
We look forward to hearing from you and addressing your concerns!
Kind regards,
Crimson
I NEVER GOT MY PROBLEM SOLVED, WITH THE SO SAID WITHDRAW FROM MY GAME WINING REWARDS 1 $10.00 & 1 $5.00 VISA CARDS THAT I PURCHASED THROUGH " FREE CASH APP ". AT THAT I NEVER GOT A REASON OR RESPONSE BACK. ALL I GOT WAS WHAT I NEED TO DO. BUT WHAT ABOUT YOUR GUYS SIDE YOU HAVE ALL DID I SAY ALLL LET ME SAY IT AGAIN ALL MY INFORMATION AT YOUR END. ITS YOUR PLATFORM APP WHATEVER. BUT THANKS AGAIN FOR NOYHING. YOUR PROBLY JUST A COMPUTOR IM TALKING TO ANY WAY, I DOUBT A HUMAN BEING IS READING THIS? WELL HAVE A GREAT DAY WHOEVER YOU ARE?.
It's easy to use and customer service is quick to respond. I don't always cash out a bunch but when I need 25 dollars or 10 dollars here and there I know I can count on my game pay most days!
Again I wanted to withdraw money clicked on new option of visa. Then I realized I don't have my Visa card and that it will give me some kind of Visa card in dollars that I don't need and wound be able to use. I never did cash out and just wanted to go the old way through pay pal. But those funds were already off my account. So now my account doesn't have that money but they have never been cash out as well. I can't reverse this anyhow. There are just stuck there. And the helpline was a nightmare. First the bot chat - useless, secondly I finally was transferred to a person, and they just simply never got in contact with me… so now I literally just lost money and time
Hi Nikol F,
We’re so sorry to hear you’re having trouble with receiving your withdrawal. We take great pride in providing a seamless and efficient process for our users to access their rewards, so it’s disappointing to hear you’re facing issues.
Please don’t hesitate to reach out to our support team at support@freecash. Com or visit our 24/7 onsite support link at the bottom of Freecash. Com. We’re eager to help you get your rewards and resolve any problems you’re encountering!
Looking forward to your response!
Best regards,
Crimson
A lot of game offers were "not available to my region" (Zambia). Never got a single survey. After fighting tooth and nail to gain what I could… I only made $10. And I have no usable offers left
The withdrawal process was instant though so that was good.
Hi Sue N.
Thank you for your feedback!
We're thrilled to hear you enjoy using Freecash, especially for the instant withdrawals. We strive to provide a great experience for all users, but we understand that offers can vary by country. We're constantly working to improve and expand our offer availability, including in Zambia.
If you encounter any issues with credits, please reach out to support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com so we can assist you.
Thanks for being a valued member of the Freecash community!
Regards,
Abubakar
You guys decided, without reason, to deny my payout for a completed 50$ task. When I spoke with customer support I was told, they didn't know the cause for the denial and they couldn't fix it. Wasted a week and 15$ of my own money, you guys got me good, disgraceful.
Hello Tyler L,
Thank you for taking the time to rate us! We’re sorry to hear you’re having issues with an offer not crediting.
While we work with various partners and may not have complete visibility into why credits are denied, we want to help you resolve this.
Please contact our support team at support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com to get assistance and potentially escalate the matter.
We look forward to your message!
Sincerely,
Crimson
Bad really bad. You need to spend way more that what you'll receive
Hello Luis R,
Thank you for taking the time to give us your feedback about Freecash!
We understand that it might be confusing to see offers with in-game purchase options. Please note that most offers are completely free, and any purchases are optional unless specified in the offer details.
We’re dedicated to making sure our users get paid quickly and efficiently, and our support team is available 24/7 to assist you. If you have any questions or need help, please contact us at support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com!
Sincerely,
Crimson
Nice app and easy to withdraw too and a lot of game we can play!
At first I was hesitant. I saved up my points and then panicked that perhaps it was going to be another app that scams you. *THANKFULLY IT IS NOT A SCAM* I was able to cash out. After a simple verification.
The support offered is amazing. The system used to upload screenshots - impressive.
I don't blame FREECASH for these errors. It could be the app developers fault. But they offer instant, swift support. That has a far quicker response time than many large companies!
Play til your hearts content! Or you'll regret it!
Answer: So i it say something about account banned but i dont know what to do about that so can i get help
Answer: Hello! We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at support@freecash.com to see if we can't resolve this issue? Thanks so much! Kind regards, Jax
Answer: Freecash is a 100% legit company, registered in Germany. You can also check the Freecash TrustPilot ranking (4.6 stars, 27k+ reviews).
Answer: Registration, as well as using Freecash, is 100% free. You can register without any doubts.
Answer: So far, of all the money making sites I have used, freecash.com is the best, you can make a withdrawal from $0.50 and their payments method is very good, they also make it easier for those who are not in the US to be able to partake in making money online.
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, completing surveys, testing apps, signing up for brand offers, and more. Each task earns the user a certain amount of virtual currency referred to as Freecash coins, and the coins are automatically stored in the user's account. On top of that, it’s also possible to earn Freecash coins through referrals, where you’ll get 5% per referral, as well as through sweepstakes, and free case (available for opening after registration).
Currently, Freecash provides a wide range of options to choose from when redeeming their rewards, including PayPal, Visa, bank transfer, and Airtm money, Cryptocurrencies (Bitcoin, Ethereum, Litecoin, Dogecoin, Stake, and FaucetPay), Gift cards (Amazon, Google Play, Apple, Netflix, Spotify, Zalando, Steam, PlayStation, Xbox, Nintendo, Blizzard, Minecraft, Uber Eats, Doordash, Just Eat), as well as Gaming cosmetic items (CS2, Fortnite, Roblox, League of Legends, Valorant)
Based on the Top 100 Leaderboard on Freecash, users on average earn $12.87 per day. While most members use Freecash as a part-time earning opportunity or for some extra cash, it is conceivable to turn it into a primary source of income and potentially earn over $1000 per month. However, achieving such results would require a significant investment of time, effort, and a comprehensive understanding of how Freecash operates.
Hello Hunter P,
Thank you for your honest feedback.
We’re truly sorry to hear that your experience with Freecash hasn’t been ideal so far. We strive to ensure that all our users are properly rewarded for their efforts and are disappointed to learn that this particular offer did not credit for you. While our partners have the right to decline offers they believe are completed fraudulently or incorrectly, we understand that this can be frustrating for you.
We are here to help and clarify any issues you may have experienced. Please reach out to our support team at support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com for assistance.
We look forward to resolving this for you.
Sincerely,
Crimson