From the business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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A great and easy website to purchase from. Have always been satisfied with my purchases.
Fragrance X is great to purchase from, only problem is like every other site is inventory of others I'm looking for.
Great place to get all your fragrances! I will continue to shop here!
Best prices I could find for quality perfume. They shipped products in a timely manner.
I ordered a Hermes perfume at £130 for my wife. When the perfume arrived it smelled nothing like the perfume and the smell faded after seconds rather than hours.
Asked FragranceX for a refund and was told there would be a $34-35 charge. Very reluctantly I accepted as I obviously got stung, but even so no returns label.
If I could score minus 10 I would. How has this company got a 4star rating... AVOID AT ALL COST.
Item arrived quickly and in good condition. The fragrance also smelled great
This is very smart to contact the customer after thank you for asking have a good day.
Always reliable and the arrival of the product is comforting.
You always have what I want and need.
Right prices arrived in a timely matter.packaged properly
Fragrance x is fast, cheap and amazing! They really do take care of you, and have plenty of scents to offer! 10/10 recommend!
Gotten the fcuk friction love the scent il be wearing it during when I go and play pool highly recommended
I had put the wrong delivery address and sent customer service an email and they responded in a timely fashion. My package was delivered to the correct address I would use them again if needed
Fragrance X is my best friend!. I love your company...
When my order arrives, you will get 5 stars. Everything else went very smooth
Great service, great prices, great products. Fast reliable,dependable shipping
So far, I am excited and pleased about the colognes I have received. The competition is fierce, and I try to see which companies offer the best customer services and selection. I am still looking for "Chanel pour Monsieur" products. And a very old scent, Monogram by Ralph Lauren, in a purple flask. I have tried Creed and many others. We shall see in the months to follow, what I would like to utilize for personal fashion needs, etc
I'm so happy I received super fast and good product
I'm impressed how quick I receive my orders. They have all my favorite scents.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members