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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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The only issue I had was trying to talk to someone in customer service
Great experience. Its good to have a website that sales mens and woman sprays
I found an old fragrance that I wore a long time ago; Zirh. Having said that, the delivery was later than a subsequent order placed; by several days.
I found an old fragrance that I wore a long time ago; Zirh.
Great website and great customer service. Overall excellent experience so far.
The mail man put the package outside from the mail box because it was to big. I think you can mail it in a smaller box
I'm glad I finally purchased off of FragranceX their prices are so excellent, best discounter in the world!
I'm glad I finally purchased off of FragranceX their prices are so excellent, best discounter in the world!
I've been pretty pleased with the products i have received from the company. Sometimes I've experienced slower delivery times but i know during these times in a pandemic you only can do what you can and i totally understand! But over all i have been happy with service from fragranceX.
Easy to find what I wanted. Good product descriptions. Ordered it, and got it well within the time I expected. Since I was completely unfamiliar with this company I was a little leery. But I'll now be a repeat customer for other fragrances.
I was charged twice for my order. It ended up being more than if I had paid retail.
Easy site to operate and access, good search engine
Easy site to operate and access, good search engine
I never knew there were other scents of Sunflowers. I just always had the original. I bought every scent of the others. I absolutely love them.
I always love shopping fragrance X you get my shipment out quickly. Thank you all. Have a
Great 2021
I always love shopping fragrance X you get my shipment out quickly. Thank you all. Have a
Great value for excellent fragrances. Eager to come back again to build by arsenal.
It was great. So quick and easy to order. And the Hubby smells great
My order was real and not a fake and was at an amazing price but processing took forever and when I asked for help nobody helped.
Shipping was safe, the item was safely delivered, and the product was authentic!
Overall an outstanding experience. Only one issue. When I tried to take the cap off to get to the spray nozzle. The spray nozzle came off. I had to put the spray nozzle back on. Now I can't put the large cap covering over the spray nozzle. So I keep it off.
Easy but thanks to slow holiday delivery didn't get until after Christmas.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at support@fragrancex.com with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!
Answer: Hi, yes! 100% authentic items :) If you are not satisfied, just let us know!
Answer: Hi! All questions can be sent to support@fragrancex.com! Thank you :)
Answer: Hi! We are sorry to hear this. To stop text messages you simply need to reply STOP :)
Answer: Hi! Simply access your account > New address > Select the Details card to edit > Edit phone number > Save :)