• Fragrance Shop

Fragrance Shop

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Overview

Fragrance Shop has a rating of 2.6 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Fragrance Shop ranks 62nd among Perfume sites.

  • Service
    18
  • Value
    14
  • Shipping
    16
  • Returns
    11
  • Quality
    12
Positive reviews (last 12 months): 30.8%
Positive
4
Neutral
0
Negative
9
2
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What reviewers want you to know

Positive highlights

  • Again, I LOVE FRAGRANCE SHOP and will be a loyal customer as long as I'm alive and they're around!

Critical highlights

No critical highlights yet

How would you rate Fragrance Shop?
Top Positive Review

“No customer service!”

She B.
1/7/24

I've tried reaching out to you twice w no response. My order smells off. Return policy is crazy! No thanks!

Top Critical Review

“Scam store”

ADDDisablefitguy g.
2/12/24

I placed a order 6 days prior to this post and nothing. I reached out to DHL and they said my order was returned. I also looked high and low for a number to resolve this issue. Well as many of us stated NO LUCK. Don't buy anything from this company's because you may get what I got scammed.

Reviews (80)

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Reviews that mention popular keywords

fragrance shop (12)
Thumbnail of user sarahp87
1 review
42 helpful votes
September 2nd, 2015

Hi I had 100ml btl edp coco chanel mademoiselle brought me as a gift. I showed to to some one they said it was fake. An ex boyfriend brought it me. How can I tell if it's fake because he paid £96 for it. Surely they can't sell as real if it is a fake.

Thumbnail of user sandyz
1 review
13 helpful votes
December 8th, 2014

I placed an order with fragranceshop.com on a weekend, it processed and got my cologne i ordered in a reasonable time as stated on the website/check-out.

However, when i recieved the package today. It was packaged in bubble wrap, but the corner of the box was obviously dented and the bottom of the package had a clear round sticker holding the wrapper closed. In addition, the plastic that the round clear sticker was holding down was ripped on one side.

Based on reviews and what i've seen on the actual package when i got it today. I'm undecided whether i want to return it or not.

I would not mind if i can open it and smell the cologne, because this is for a gift. I do NOT want to gift a cologne that's not real or a cologne that's been OPENED..

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About the business

Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop

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