We’re in this together! Stay safe with our COVID-19 guide

View
×
  • Bookmark

    Fragrance 365

Corporate Values

Overview

Fragrance 365 has a consumer rating of 3.67 stars from 3 reviews indicating that most customers are generally satisfied with their purchases. Fragrance 365 ranks 92nd among Perfume sites.

View ratings trends
How would you rate Fragrance 365?
Top Positive Review

“Very satisfied!”

Anita O.
9/12/19

Everything it was delivered perfectly and pretty fast! Thank you for your kindness in follow up with me!

See positive reviews
Top Critical Review

“STAY AWAY FROM THEM OR YOU WILL REGRET IT”

Paul M.
3/25/20

My story with them have been nothing but regret. Stay away from them as much as you can or else you will regret just like i am doing right now. Apart of the terrible experience, they have extremely rude customer service. My experience is that i was to go for a trip and i ordered 2 perfumes costing over $300 which was supposed to be as a gift for the trip. Due to shipping delay, i could not get the perfumes before the trip. After i returned, i found the perfumes in my mail box and contacted them to return it and that was where my nightmare began. After sending over 3 emails requesting to return the perfumes, they finally contacted me days later to let me know that they will deduct the return shipping fee and credit the rest into my credit card. I emailed them asking how much the return shipping will be and they quoted me $43.32 to post the perfumes by Canada post back to Ontario from Alberta. That sounded to expensive and like a scam to me and i decided to post it myself. I requested to post it myself and wanted the mailing address and Mary whom i was talking to told me they can not give out their return address and i only have to do a return through them. That sounded very fishy to me. After several email exchanges in which she was very rude, she finally told me she will need to get permission from her supervisor before giving me the address and she will get back to me the next day. The next day passed and i did not receive any address from them. After several reminder emails, i finally got the address from them 4 days later. I shipped the perfumes back to them and emailed them the tracking number. Today is 5 days since they signed to have received the perfumes and i have not heard from them. I have been emailing them asking when they will issue my full refund an no one is responding to my emails. JUST STAY AWAY FROM THEM OR ELSE YOU WILL ALSO REGRET IT.

See critical reviews

Reviews (3)

Rating

Timeframe

Other

anitao22
1 review
1 helpful vote
September 12th, 2019
Verified purchase

Everything it was delivered perfectly and pretty fast! Thank you for your kindness in follow up with me!

paulm1639
1 review
0 helpful votes
March 25th, 2020

My story with them have been nothing but regret. Stay away from them as much as you can or else you will regret just like i am doing right now. Apart of the terrible experience, they have extremely rude customer service.
My experience is that i was to go for a trip and i ordered 2 perfumes costing over $300 which was supposed to be as a gift for the trip. Due to shipping delay, i could not get the perfumes before the trip. After i returned, i found the perfumes in my mail box and contacted them to return it and that was where my nightmare began. After sending over 3 emails requesting to return the perfumes, they finally contacted me days later to let me know that they will deduct the return shipping fee and credit the rest into my credit card. I emailed them asking how much the return shipping will be and they quoted me $43.32 to post the perfumes by Canada post back to Ontario from Alberta. That sounded to expensive and like a scam to me and i decided to post it myself.
I requested to post it myself and wanted the mailing address and Mary whom i was talking to told me they can not give out their return address and i only have to do a return through them. That sounded very fishy to me. After several email exchanges in which she was very rude, she finally told me she will need to get permission from her supervisor before giving me the address and she will get back to me the next day. The next day passed and i did not receive any address from them. After several reminder emails, i finally got the address from them 4 days later. I shipped the perfumes back to them and emailed them the tracking number. Today is 5 days since they signed to have received the perfumes and i have not heard from them. I have been emailing them asking when they will issue my full refund an no one is responding to my emails.
JUST STAY AWAY FROM THEM OR ELSE YOU WILL ALSO REGRET IT.

alp105
1 review
2 helpful votes
September 6th, 2019
Verified purchase

I'm very happy with my recent purchase from Fragrance 365. Prompt and on time. Hassle free shopping experience. Recommended.

Q&A (1)

Can’t see your question? Ask to get answers from the Fragrance 365 staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

How do I know I can trust these reviews about Fragrance 365?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fragrance 365?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business

Related articles and tips

7 DIY Cosmetic Surgery Secrets That Will Save You Thousands of Dollars

You use expensive skin creams, eat nutritious foods, and drink lots of water. While your body thanks you for these efforts,... read more