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Morgan & MorganReviews 1,862

3.4

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From the business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.


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Morgan & Morgan Reviews Summary

The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great job
March 25, 2021

Great experience communication skills are great. They reviewed my case and got it started for me

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Margo for your feedback. We're glad to hear how well everything went. We are truly grateful for the trust you've put in our team and wish you nothing but the best. Take care!

Florida
1 review
0 helpful votes
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Great attorney
April 5, 2021

Always staying in contact with you an if just want talk about something they will on the case nice people

Date of experience: March 25, 2021
Florida
1 review
0 helpful votes
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Hit and run,
April 5, 2021

So far so good all paperwork came out nice hopefully they can help my girlfriend and I with this hit and run case her knee has been hurting her really bad since the front end collision. A lady with a white Ford transit newer model with Tennessee tag backed into us with full intentions to hurt us

Date of experience: March 25, 2021
Pennsylvania
1 review
0 helpful votes
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Very helpful
March 25, 2021

Very fast at a response. I give 5 stars for this firm

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

We appreciate your kind words, Cassandra. Hope you have a great day!

North Carolina
1 review
0 helpful votes
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Great Representation
April 5, 2021

I would describe my experience with Morgan & Morgan as Effortless. Amazing job at taking care of everything from start to finish. They made an awkward painful experience run as smoothly for me as I could hope.

Date of experience: March 25, 2021
Georgia
1 review
0 helpful votes
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Well known Experience
March 25, 2021

At first I have many's question and I didn't know how to proceed then I decide to call M & M They was clear on everything and give me directions to help with my case

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Ashley! Your review embodies all what we strive to be. We understand that these can often be trying times and we are glad to hear our team was there for you. All the best.

Rhode Island
1 review
0 helpful votes
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Good
March 25, 2021

Great I haven't had no problem thank you. If ya'll could possibly lower the characters on the describing your experience that would be great to!

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you, Timothy for your kind words and feedback. We wish you the best. Take care!

Florida
1 review
0 helpful votes
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Súper
April 5, 2021

Very professional and fast, in less than 48 hours Morgan & Morgan call me back

Date of experience: March 25, 2021
Florida
1 review
0 helpful votes
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Strike city
March 25, 2021

So far so good, just wish it would not take so long.

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

We appreciate your feedback Carol. If you have any concerns about your case, please do not hesitate to reach out to our Client Experience team for further assistance. cx@forthepeople.com All the best.

New York
1 review
0 helpful votes
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Excellent
March 25, 2021

I love the accuracy and efficiency that have been shown as well as dignity and respect in my endeavors I appreciate it very much

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you, Brian for your kind words. We always strive at treating our clients the way we would want to be treated if we were in their shoes and glad it shows. We wish you all the best. Take care!

Florida
1 review
0 helpful votes
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Excellent
March 25, 2021

Excellent i was treated very fairly and with patients

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

We appreciate your kind words, Denise. Hope you have a great day!

Michigan
1 review
0 helpful votes
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Informative
March 25, 2021

Informative and i was able to understand more about my experience in the military that we didn't know that what the ear Plugs cause

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Robert! Thank you for your kind words and for your service. We are beyond grateful for the trust you've put in our team and wish you all the best. Take care!

Florida
1 review
0 helpful votes
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Already have...
March 25, 2021

My experience with Morgan and Morgan was great. They always had my best interest first. They never sugar coated anything. They were always upfront with everything. Since my experience was great I already have recommended two people to Morgan and Morgan. They both were very happy I recommended them.

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Sarah! We appreciate your kind words and your referrals, as this is one of the best compliments we can get. We are glad to hear how well everything went and are grateful for the trust you've put in our firm. Hope you have a great day!

Illinois
1 review
2 helpful votes
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Best people for the job!
April 5, 2021

It was a lengthy process Benin, my case manager, and the rest of the team was awesome on keeping me updated in every step of this process! This was my FIRST accident and I feel like I chose the perfect company! Who would have thought I'd remember the Morgan and Morgan commercial from when I was younger so many years ago. Thank you so much for getting my life back to order!

Date of experience: March 25, 2021
New Jersey
1 review
0 helpful votes
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Good service
April 5, 2021

Great experience helped with all my needs thank you so much

Date of experience: March 25, 2021
Minnesota
1 review
0 helpful votes
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Excellent
March 25, 2021

Profess easy and smooth, had no issue, staff was friendly and easy to deal with.

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Matia for your kind words. Your review embodies all what we strive to be and glad it shows. We wish you the best. Take care!

Florida
1 review
0 helpful votes
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Car accident victim
April 5, 2021

Just started our process, but so far very pleased with the attention we have been given. We are looking forward to not having to stress about dealing with the insurance companies ourselves.

Date of experience: March 25, 2021
Georgia
1 review
0 helpful votes
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All questions answered
March 25, 2021

After receiving the document to sign, I had several questions. The email with the documents had contact information and knew who I was when I called and answered all my questions.

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Lynda! We appreciate your kind words. We always want to treat our clients the way we would want to be treated if we were in their shoes and glad it shows. We wish you all the best moving forward with your case. Have a great day!

Virginia
1 review
0 helpful votes
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State farm
March 25, 2021

Morgan & Morgan did an excellent job handling my case for me

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Melanie! Thank you for your kind words and for allowing us to assist you with your claim. Our goal is to always provide a 5 star experience, so if there is anything at all that we could've done differently, please feel free to let us know. cx@forthepeople.com Tyler

New York
1 review
0 helpful votes
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Attentive and Professional
March 25, 2021

Since the first day we called we have been treated with professionalism, respect and to the point. They have reached out when necessary so far and the paperwork is legible.

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Edwin! Thank you for your kind words and for allowing us to assist you with your claim. We are beyond grateful for the trust you've put in our team. Take care!