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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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Great experience the people I dealt with were very responsive and hardworking if I am in need of an attorney in the future I will definitely be a return customer
Thank you for your kind words. Your review embodies so much of who we are and our values. We genuinely care about our clients and glad it shows. We appreciate the opportunity to assist and wish you the best of luck! Take care.
No comment at this on experience with Morgan & Morgan.
Hi Ana, thank you so much for your 4-star review. We strive for 5 stars and would love to know what we could do different to reach that. Feel free to email me with any concerns cx@forthepeople.com - Mike
I was in a car accident and this team has processed my consultation fast. I am looking forward to working with them.
Thank you for your review. We work hard for our clients and want to do the very best we can for them and overjoyed that it does show. We are honored you chose us to assist you and wish you the best of luck. Take care!
Amazing and easy. I'm so grateful. I can't wait to get my case started.
Thank you for your review. We work hard for our clients and want to do the very best we can for them and overjoyed that it does show. We are honored you chose us to assist you and wish you the best of luck. Take care!
A fantastic organisation! Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.
Hi, this Tyler. Joseph, Thank you for your review. We work hard for our clients and want to do the very best we can for them and overjoyed that it does show. We are honored you chose us to assist you. Take care!
Morgan & Morgan we're very efficient, professional from the start. Great communication regarding the next steps.
Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
My leg is broke I was in a very bad car accident i'm looking for a lawyer To help me find my case I'm very depressed about my accident
Good afternoon Shekivea, please reach out to us at 888-670-2630 to discuss further, we are available 24/7 - 365 days a year. Tyler
Fast processing, great customer service. Great experience lawyer
Hi, Stevounyshia. Your written review sounds very positive, yet you only gave us 2-stars, was that an error? If not, please let us know what we could have done further. cx@forthepeople.com or 888-488-0018. Thank you!
It's a very easy and quick process. I appreciate that do to the fact there is so much other stuff I need to focus on
Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
The person that I spoke with at Morgan@ Morgan was very helpful with completing a necessary documents.
Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
So far, I really appreciate the professionalism. I needed someone to explain the in's and out's of the contract and the document person and contract specialist was very helpful and kind.
Thank you for your review. We work hard for our clients and want to do the very best we can for them and overjoyed that it does show. We are honored you chose us to assist you and wish you the best of luck. Take care!
It was long and drawn out but this is a first for us both.We had no idea that it would take this long. I thank Becky for helping us get through this.
Thank you for your review, it means a lot. We do strive to provide a 5-star service and want to know what we can do to reach that. Please feel free to email me at cx@forthepeople.com if we can assist.
I call the office and talk to Ms Jay about my situation she was very understanding, and giving me hope for a result thanks.
Thank you for your feedback. I am sure Ms. Jay will appreciate knowing this. We strive for the best and glad it shows. Have a great day!
Customer service was awesome great people. I enjoyed everyone. Service
Thank you for your feedback. We strive for the best and glad it shows. Have a great day!
Owen Brown with Morgan and Morgan was very professional and extremely kind and helpful. I would recommend Morgan and Morgan for all your legal needs
Thank you for your feedback. I am sure Owen will appreciate knowing this. We strive for the best and glad it shows. Have a great day!
Great great great personality great professionalism great information great
We appreciate your kind review. We strive for nothing but excellent customer service and overjoyed that it shows. Thank you for your trust in our team and we wish you the best of luck. Take care!
I had a few issues signing the documents, but as soon as I called I got help instantly. It was a very easy process. Both of the women I talked to were helpful and patient.
We appreciate your kind review. We strive for nothing but excellent customer service and overjoyed that it shows. Thank you for your trust in our team and we wish you the best of luck. Take care!
It was a good and nice to helpful and kind. Work with u
Thank you for your feedback. We strive for the best and glad it shows. Have a great day!
La mia respecto a mi es buena pero al caso de mi madre muy disgustada por tan poca atención
Hola, muchas gracias por tu evaluación de 4 estrellas. Nos esforzamos por obtener 5 estrellas y nos encantaría saber qué podríamos hacer diferente para lograrlo. No dude en enviarme un correo electrónico con cualquier inquietud cx@forthepeople.com - Tyler
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We strive for the best and glad it shows. Have a great day!