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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
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Great customer service and everything was well explained
Great experience Easy and fast everything went perfect I didn't think I had a case and they help me get a case the lady was so nice on the phone and they really assisted me with my niece thank you so much Morgan and Morgan
We’re thrilled to hear you had a positive experience. If there are any details you’d like to share about what we are doing well, we’d love to learn more! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Very professional interview. Have never had to request an attorney This experience has given me the confidence to work with Morgan & Morgan
Thanks so much for rating us. We’d love to learn more about what we did to earn it! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Hoover was wonderful, caring and very professional!
Thanks for the rating. If there are any details you’d like to share about what we are doing well, we’d love to learn more! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Elizabeth was thoughtful and listened closely and patiently.
Really appreciate the rating. We’d love to know what made your experience great! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
It was a pleasure explained perfectly answered all my questions completely satisfied
Thanks for the rating. If there are any details you’d like to share about what we are doing well, we’d love to learn more! If so, you can reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
The people that I dealt with at Morgan & Morgan on the phone were very helpful and caring and I feel very satisfied about my experience.
Andrew, we’re so happy to hear you had a good experience. Have a great day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
The person I spoke with was very helpful and professional.
Hi Mark, thanks so much for rating us. We’d love to learn more about what we did to earn it! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
My experience was great and like working with the attorneys at Morgan and Morgan
We appreciate the review, Andre. Thanks for taking the time. Have a great day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Representatives were very helpful and answered all my questions.
Hi Monica, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
My experience with Morgan and Morgan was so smooth. I felt like I'm putting this case on the right hands.
Thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. You can reach us at CX@forthepeople.com or by calling our number (888) 488 - 0018. Thank you! Judith - Client Experience Team
Good client outreach, fast outreach, helpful information.
They are so nice and knowledgeable! I feel like I'm at home interacting with them.
Brittany was amazing to talk too, and very informative
Hi Hellen, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant!
This is my 2nd time with Morgan and Morgan and each time they treat you as if you are the most important client.
So glad you had a great experience, Charles. We look forward to seeing you again soon! Thank you! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018.
Was driving from Lake City Fl to Dunwoody Ga to atay with parents, see family and enjoy Thanksgiving holiday.
Was routed off I75 by GPS due to three accidents on main interstate. Was on Hwy 155 in Stockbridge Ga when the two vechiles in front of me slammed on brakes. I slammed my brakes in as well and avoided a collusion with these vechiles, however, the vechicle behibd me did NOT stop in time and rear ended by Toyota Corralla.
Kind caring and understanding and they are available always to hide you in the right direction.
As always customer service is Fast friendly and very helpful.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. You can reach us at CX@forthepeople.com or by calling our number (888) 488 - 0018. Thank you! - Client Experience Team