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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
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Easy to speak with and helpful with information needed.
Excellent it's extremely difficult for me to concentrate and all of you are very understanding and helpful. I truly appreciate your assistance
Hello Victor, thank you for choosing our firm to assist you. I'm glad our firm was able to assist you during this difficult time and wish you the best going forward. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
It was easy,, they understand my needs Thank! You for taking care of my case!
Thank you Gilberto for your kind review. I'm sorry to hear of what you have been through but we are honored by your trust in our firm. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 - Take care!
Everyone that I spoke with was very accommodating and helpful. They made a bad experience feel a little less painful
Hi Susan, I'm sorry to hear about what you are going through. We strive for compassionate and caring service from the very beggining and I am happy to know it shows. I truly wish you the best with this matter and hope you take care. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 -
Great professional phone call. Was well worth my time. Can't wait to talk to the legal team about it all
Thank you Joseph for your review and thank you for choosing our firm to assist you. We strive for top-notch service and I'm happy to know this was your experience with us. I wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Good service talking to attorneys about potential claim
Thank you Edward for your kind review. We appreciate your trust in our firm and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Great service very helpful with nice manners & respect.
Hello Anthony. We treat our clients the way we would want to be treated if in the same situation. I am happy to hear of your satisfaction with our firm and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 -
Easy documents took all my concerns away from dealing with insurance
Hello Stefani, we know these matters can be stressful which is why I'm overjoyed our firm has been there to support you. I hope you take care and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 -
Morgan and Morgan represented me before experience was good
Hi Martha, we consider it an honor when clients choose our firm to assist them. We aim to be the best and I am happy to hear of your satisfaction with us. I hope you take care. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 -
Excellent customer service, explained everything very polite
Thank you for taking the time to leave us a review, Sabrina. We want nothing less than excellent service from the very beginning and it delights me to know this was your experience. I wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 -
I spoke and laughed with Fred. He was a great representation of the company and explained in detail what I could expect to occur later in my case.
James, I'm sorry to see what you've been through. It is amazing to hear of your experience with Fred and I want to thank you for leaving a review. I wish you all the best going forward and hope you take care. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 -
Step by step assistance. We'll done on explaining each step to where understanding is not a peoblem.
Thank you Oshane. We know when clients come to us it is often during a time of difficulty. This is why we strive to provide caring support from the very beginning. I truly wish you all the best and hope you take care. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
I thank you Morgan and Morgan for the love you show your clients.
Thank you Mellody for your kind review. We treat our clients the way we would want to be treated if in the same situation. We consider it an honor you came to our firm to assist you! Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
The agent listened to me addressed my concerns and was able to get some quick answers
Thank you Katherine for taking the time to leave us a review. What you are describing exemplifies the service we want for our clients and I am glad to know it shows. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
First call was Helpful, understanding, pleasent and thorough. Was reassured and feel comfortable with proceeding.
Hi Carol. I am truly glad to hear about your experience. We know these situations can be stressful and seeing our team was there to assist you means a lot. I wish you all the best with your situation going forward! Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
I really need your help and your firm is spoken of well. I'm looking forward to seeing results to help me and my son
Hi Kevin, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to serving you again soon! Hello Rose, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Very Good experience very knowledgeable job well done. Very friendly an knowledgeable his job an help understand what case you need he said someone will call me back.
We appreciate the review. Thanks for taking the time. Hope to see you again in the near future! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
I was needing help understanding my rights while under workers comp
Hi Joshua, we appreciate the positive feedback. It means a lot. We look forward to serving you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
I had a great experience and very good customer service
Hi Alexia! We appreciate you taking the time to leave us a review. As the largest injury firm, we want nothing less than excellent service for our clients and I am happy to know this shows. Take care. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 - Jared
I called M&M to see if they would help me file for SS Disability. The representative I called was very patient & kind collecting my information.
There's still more they need to determine how or if they can help me but I appreciate their consideration & thier knowledge in the matter.
Thank you Elana for taking the time to rate us. I am sorry to hear of what you are going through but we truly appreciate knowing of the service you have been provided by our firm. We will assure to share this with the appropriate team. I wish you all the best going forward! Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 - Jared
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Kara for taking the time to leave us a review. We appreciate you coming to our firm to assist you and wish you all the best going foward. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630