This is the only EA that has remained trading in my portfolio, everything else either blew accounts or was a perennial loser. Steve has been fantastic support answering all my nagging questions for months haha sorry Steve!
The member forum is also a very lucrative tool if you spend a bit of time in there reading there are some real nuggets of info that can help you tremendously.
Answer: This is a Legit EA, not sure how a scam company would be able to run an unfiltered member forum without it being full of reports and complaints which theirs clearly is not.
Answer: Performance and support + member forum, nothing else comes close everything else is like buying a black box with no one to talk to about it.
Answer: Steve the developer usually answers my emails within 2-6 hours. The member forum is also a good resource for support to get answers quick as well.