website thubmnail of FooPets
How would you rate FooPets?
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Pennsylvania
1 review
0 helpful votes
Follow Rose O.
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In 2012, when i started playing, it was free, right? Now it's saying i need to choose whatever out of the three that costs money, and my mom doesn't have credit number. Now what does this site want me to do?

Date of experience: March 14, 2019
Indiana
1 review
5 helpful votes
Follow Ashlie C.
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Repulsive Rip-Off
September 16, 2016

Excuse my french but FooPets is $#*!. The moderators play favorites, they are racist and homophobic. Many members have thrown complaints that Foo randomly charges them and takes money from their bank account. In return, you don't get your real money back but you get in-game currency. Dr. Ron is missing despite his short arrival. There is a lawsuit coming their way.

Date of experience: September 16, 2016
New York
1 review
8 helpful votes
Follow Mandi E.
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Beautiful graphics and animations, yes. Free - is a joke. It is like giving a kid a tootsie roll and not taking the wrapper off. You are limited in everything you do. Your hands are completely tied. And it is al computer generated pets, so what are they charging people for? There are some convenience features... great... charge for that upgrade, but the rest of it should be enjoyed at no cost to the user. It actually is clever and sad to create that desire in children especially. Good marketing that preys on people using our love of pets. Bad in that the forums have to be closed to protect children from the nonsense the older teens are putting on there, Stay away is right!

Date of experience: June 17, 2015
Nevada
1 review
8 helpful votes
Follow Alise L.
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I would give it negative stars if I could. Do not go there unless you want to be ripped off. They invited players back under the pretense that it was free again. HA! Free only long enough for them to hound you into paying. Free only if you don't want to be able to do anything (free members have very few capabilities, so few the game is just stupid). And they wiped all the site money that players had paid for and demanded they buy more or don't get to play! You would swear I was lying, but you can't make this up. They are thieves. Not only stay away, but warn others not to go there.

Date of experience: November 25, 2014
Washington
2 reviews
5 helpful votes
Follow Lynn V.
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I have been continually charged $9.99 per month on my credit card... FooPets doesn't answer the phone... just a recorded message to go to the website to cancel. After several requests, finally I was able to find out how to cancel... thought that I'd finally cancelled and received a confirmation from FooPets... only to find out that they are continuing to charge my credit card. It's time for a CLASS ACTION LAWSUIT for FRAUD. If you have had a similar experience, please post here. We need to get this stopped before more people lose money!

Date of experience: November 3, 2015
Canada
1 review
10 helpful votes
Follow Fae R.
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Beware, if you are a paying member and decide that you don't want to pay for it anymore, Foo will make sure that all the FD (paid currency) is stripped from you, and the ledger wiped clean. STAY AWAY unless you really want to get ripped off. Remain a free member, do NOT fall for their lies and poor business habits. Besides straight out theft, nothing changes there. Nothing new, no one listens, everything is overpriced, no new pets, same old bugs and glitches. Three years and the only things that have "changed" are the background and theft. How in the hell they are still operating is beyond me.

Date of experience: November 16, 2014
GB
1 review
8 helpful votes
Follow Laura A.
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It used to be really good now its money hungry and boring, you have to pay to use the site when it was free and there giving you money on the game each month but there is nothing to do with it except watch this fake useless money grow and your real money fade away like snow in the sun or a fly in a spider web.

Date of experience: April 11, 2011
New Hampshire
3 reviews
8 helpful votes
Follow Sally S.
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This is supposed to be an educational site for children but it teaches greed, puppy mill breeding and changes the rules of the "game" without any regard to its clients. It has the worst customer service of anything I have ever run across in all my life. It relies on people getting addicted to the extremely cute and quite lifelike pixels that are the dogs and cats on the site. It makes the children think that if they do not feed and water them and pay to lay that there will be bad things happening to the pets that previously were free. I could go on all day how bad this sitge is but suffice it to say that if you have not already been taken for a ride by them do not get on the train...

Date of experience: May 17, 2011
Delaware
1 review
6 helpful votes
Follow michaele b.
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RIP OFF
October 2, 2015

Why can't I unsubscribe?
You have been charging my card $4.99 a month for over a year.and I can't get you to stop!
My grand is no longer interested in this site. I called the phone number and got
Answering machine.
I WANT OUT! Is this fraud?

Date of experience: October 2, 2015
Indiana
1 review
1 helpful vote
Follow Gregory B.
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Virus.
November 14, 2020

I used to use foopets. Until one day after 3 years of not visiting I decided to join the site again with my laptop. What happens? I got a virus claiming to be the FBI asking for money. This virus literally crashed my laptop. I'll never use foopets again.

Date of experience: November 14, 2020
Missouri
1 review
2 helpful votes
Follow Jane D.
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Foopets got rid of their technical staff, although they are still adept at sucking money out of your bank account. If you can't sign in to your account, you have NOOOO support to fix the problem. Considering filing a complaint with the FTC.

Date of experience: March 8, 2020
Georgia
1 review
1 helpful vote
Follow Alexis W.
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I am 18, and i remember playing this as a kid. Life isn't the same without a cat or dog when I grew up with them and now no longer have any. (Landlord won't allow them). So I saw this was still up and paid the $5 to play it.

It went well at first. However I got into the game and it wouldn't load. I was okay with this because my account needed to be activated. So I tried to activate it. I tried 10 times to send an activation email to my account.

So my fiancé suggested changing emails. I tried that. Still nothing.

I tried everything and nothing worked.

Finally we decided to try to log out and log back in. Well now my account doesn't exist at all.

I am livid with this because I genuinely wanted to give it another chance but now I want my money back. I never will return to this game.

Date of experience: August 31, 2020
Arkansas
38 reviews
75 helpful votes
Follow No N.
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The pets may be a bit cute, but that's about the ONLY thing still keeping this site running, that and the people naive enough to spend real money for a really quite poorly created game that has little interactivity.

Date of experience: July 21, 2015
Arizona
2 reviews
11 helpful votes
Follow Kate C.
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Beware of this company (RivetGames). They are not a free site. It used to be and people were led to believe they would be grandfathered in--now it has become pay-only and many people will be locked out of their accounts on 4/26/11.

For the past year, they have repeatedly changed the rules of the games, jerking people around and upsetting most of the players, many who have been loyal players from the beginning.

The cleverly worded TOS allows them to do as they will, but most companies show more respect, appreciation and fair play to their customers. The site is full of glitches and the new owners don't seem to have a clue what makes sense. The announcement of the pay-only came a few days ago and as of right now there are over 4,000 posts complaining of this in a 267 page forum thread.

Joining this site will result in disappointment and frustration.

Date of experience: April 11, 2011
Missouri
1 review
7 helpful votes
Follow Jasmine R.
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This game is a total rip off. Foopets is supposed to be an educational game for kids to learn responsibility, and teach them to care for a pet. However you have to pay money for something so little, and crappy. The only thing good about this game is the graphics, and the graphics are not even that amazing. They can even suspend you from playing, the customer service is also crap. If you want to pay a realistic virtual pet game that teaches kids responsibility its better to just buy a $300 3DS, and get Nintendogs+Cats for $40 than to pay $5 a month on Foopets.

Date of experience: January 5, 2014
GB
4 reviews
7 helpful votes
Follow megan l.
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Foopets WAS great and really realistic but now you have to pay to join! If it was free it would be great but now you have to pay I don't recommend this game. If they need to make money they should do member ships like moshi monsters, things like that. I do not recommend this game

Date of experience: January 3, 2014
Michigan
1 review
5 helpful votes
Follow missmouse-seven n.
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I love my pets, but lately foo is making bad choices. I do not recomend this site at all, but that will change if by some unlikely chance that they change their ways. I want then to ban trolls and let us breed pokeys. I want them to let us keep our accounts. I want them to bring back roleplaying. I hope to get animation software so that i can make a pet site even better than foo. I want change!

Date of experience: April 15, 2011
GB
1 review
9 helpful votes
Follow marie c.
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Badly managed, changes things overnight and they do not work and takes week to fix them. No customer services, ignore problems and asking for help for weeks. Took certain features away and can only have them back if you join a club and pay for them. Real money needed to join club and for most items to buy to decorate scenes. Hundreds of underaged users on site even allowed to use meebo, could be talking to any pervert and no redress. Daily problems making the site unplayable and never any communication or apology given

Date of experience: May 13, 2010
Oregon
10 reviews
44 helpful votes
Follow Luna B.
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Sure the graphics are cool, but you don't really get to enjoy them if they freakin suspend you from playing! U can't even control the animal! He just runs all around the screen! Never went back, and never will.

Date of experience: December 11, 2010
Louisiana
2 reviews
8 helpful votes
Follow ALEXA R.
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I don't want anyone to get hurt so I made my own review! I joined foo pets for ads so ads are now out! So if you see a add don't click it well an add that is not recommended to site jabber. Don't click those ads so please stay safe. Call- 911 and tell them to put dr. ron in jail again! So please RATE IF THIS IS HELPFUL! A FEW NOTES. TYPE IN THE FOLLOWING WEB SITES BELOW FOR THERE INOF AND TO JOIN ANIMAL JAM. THUMPS UP RECOMENDED. KART KINGDOM RECOMENDED! NOT YET RATED! KIZI. RECOMENDED! THUMPS UP!

Date of experience: January 20, 2016

Overview

FooPets has a rating of 1.2 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FooPets most frequently mention and real money. FooPets ranks 774th among Gaming sites.

service
1
value
1
returns
1
quality
1