• Food Ireland

Food Ireland

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Overview

Food Ireland has a rating of 2.6 stars from 665 reviews, indicating that most customers are generally dissatisfied with their purchases. Food Ireland ranks 74th among Food Delivery sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate Food Ireland?
Top Positive Review

“Amazing”

Efekan R.
3/15/23

I love everything about Food Ireland! It was my first experience with this type of organization, but it won't be the last. The staff is amazing, their prices are extremely fair, and the selection is huge! I was very impressed with their customer service as well.

Top Critical Review

“Shipping Charge”

Denis G.
8/21/24

What they charge for shipping is outrageous and if you order perishables the 1/2 Day shipping costs more than what I am ordering.

Reviews (665)

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customer service (25)
Thumbnail of user denisg106
1 review
0 helpful votes
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August 21st, 2024

What they charge for shipping is outrageous and if you order perishables the 1/2 Day shipping costs more than what I am ordering.

Thumbnail of user johnw7788
1 review
0 helpful votes
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December 20th, 2023

I have made many orders for their Bachelors baked beans in the past. Each time I order, the cans get more and more dented. I have brought this to their attention, they don't give a toss. Worst customer service ever.
The last batch were inedible. Buy elsewhere.even Walmart sells them online. Food Ireland sucks!

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Thumbnail of user efekanr
11 reviews
1 helpful vote
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March 15th, 2023

I love everything about Food Ireland! It was my first experience with this type of organization, but it won't be the last. The staff is amazing, their prices are extremely fair, and the selection is huge! I was very impressed with their customer service as well.

Thumbnail of user blaisel
1 review
0 helpful votes
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January 20th, 2020

This was my second order from Food Ireland for the Irish Soda Bread I so love when I visit. I am so excited to be able to purchase it boxed and make it fresh with ease. The first time I got it and made it, I actually got tears in my eyes. Food doesn't usually make me emotional but it tasted just like it did sitting in the cottage in Finore.

Thumbnail of user rinam17
3 reviews
1 helpful vote
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November 21st, 2018

Very pleased with their meat quality (espcailly the ham) and when I contacted the cusotmer sevice they answered all my questions and concerens! Thanks again will buy more!

Thumbnail of user toddl88
3 reviews
17 helpful votes
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July 29th, 2019

I got Donelly's breakfast sausage and rashers. I also got Tayto cheese and onion. Oh my, it's so good. It's like I'm back in Ireland.

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Gene F.
2 reviews
0 helpful votes
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March 13th, 2018
Verified purchase

I left my feedback via Facebook messenger...but the ordering process is very buggy and not at all intuitive. Furthermore..these issues are the same problems that were reported to you over 13 months ago by other clients.

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Shannon C.
1 review
0 helpful votes
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December 30th, 2018
Verified purchase

would love if more items were shown per page but the food was delicious! A perfect Christmas taste of home! Will definitely be ordering again - have not found Irish type meats that good in the us! Thank you!

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Angela P.
1 review
0 helpful votes
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May 5th, 2019
Verified purchase

Easy to navigate website!
Great customer service!
Once again, my Ireland born mother (who now lives in Maine) was thrilled to receive the sausages as a surprise!
She always raves how delicious they are!

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Michael V.
1 review
0 helpful votes
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May 23rd, 2020
Verified purchase

Easy to use site and had the products I was looking for at what I feel are very reasonable prices.
Even though they stated via email that their processing would take 3-4 business days the packages arrived quicker than I anticipated.

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Holly B.
1 review
0 helpful votes
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February 10th, 2019
Verified purchase

I do recommend allowing customers to type in a brand name such as "Barry's Gold 80 bags" and seeing ALL purchasing options at once. Your Barry's 2 and 3-pack options appear miles away on the last page. One must search every page to find them.

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Christopher K.
4 reviews
0 helpful votes
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February 1st, 2019
Verified purchase

Great experience with Food Ireland.Easy to order and look up items.
Received goods in good condition. Was able to put them straight into freezer.
One tip if possible pick perishable items up at your local UPS store before they go on truck. This way they are not sitting in a truck all day.

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Meghan L.
1 review
0 helpful votes
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July 5th, 2020
Verified purchase

Delighted you have such a great selection! Thanks very much guys! Seems to be some issues with UPS giving the wrong delivery dates so I was a bit disappointed to pay that much for shipping when they are really all over the place.

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Judith C.
1 review
0 helpful votes
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November 14th, 2019
Verified purchase

Fine as usual. Shipping's a little steep, but it was very fast and the box was carefully packed. Considering what others charge, it averages out. Your prices are more than fair, and I can always count on the flour to be fresh.

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Frank K.
1 review
0 helpful votes
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May 4th, 2018
Verified purchase

It's many years since I left Ireland but there are some foods I don't want to part with. Food Ireland's selection is very good and the prices are fair, especially when they offer 'specials.' Customer service and delivery are always great.

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Tara A.
1 review
0 helpful votes
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August 3rd, 2019
Verified purchase

After I logged in, the website crashed by not displaying any products. I got around it by adding things to my cart before logging in, but I think many customers may have given up. You should extend the date of the 10% discount offer. No one can call for customer assistance on the weekend.

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HELEN L.
1 review
0 helpful votes
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December 6th, 2019
Verified purchase

Shipping is expensive on this site. Please have my frozen meats packed facing each other so the outside carton acts as extra insulation considering I can only afford the ground shipping. Thank you so much!

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Esther M.
1 review
1 helpful vote
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December 16th, 2018
Verified purchase

I appreciate this website for providing Irish goods but shipping costs are way too high. Also, lots of items like Brennan's breads were out of stock. I wish there were more options since Christmas time is when I order these foods for the most part.

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Linda L.
1 review
0 helpful votes
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June 4th, 2018
Verified purchase

I ordered 2 loaves of Brennan's bread. One of the loaves was burnt. I contacted your company last week but still haven't received a message back on the follow up. Very disappointed and will probably not order any future products.

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Gary T.
2 reviews
1 helpful vote
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February 5th, 2018
Verified purchase

Online chat was totally useless. I was asking about differences in flour, Joanne said she "does not bake" and referred me to Google and the Internet. Surely there is someone at Food Ireland who bakes and knows this info. And when I asked which is the more authentic-tasting Irish meat/sausage/pudding, the answer was "they are both popular." Again, appeared to have no experience or insight into the products. If you're going to offer online chat, please utilize people who are familiar with your products enough to answer specific questions. I ordered anyway, but the chat was utterly useless.

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Michael T.
1 review
0 helpful votes
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March 21st, 2018
Verified purchase

As its my last year to be send my family these delicious treats to my US family I know you are a tried and trusted company.(I have terminal lung cancer). The will light up their eyes this Easter. Thank you for your professionalism. x

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Oonagh M.
1 review
0 helpful votes
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December 16th, 2017
Verified purchase

Thank you for being here. My Dad died in Ireland December 21, 2016 . My mum of 89 years is flying in Saturday so we will celebrate his life and make her feel at home with Food Ireland. We love this system and its so easy to use.

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Bethany O.
1 review
0 helpful votes
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December 19th, 2017
Verified purchase

I opted to pay via paypal as there was not a secure connection on Food Ireland when asked for my credit card information. I have a different billing address than shipping address and since I went through Paypal, the site automatically filled in my addresses the same and would not allow me to change it. I'm now not sure the order will process. This is frustrating.

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Beth A.
2 reviews
1 helpful vote
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January 3rd, 2019
Verified purchase

I always have an excellent experience ordering from Food Ireland. The website is easy to use and the prices are great! I can buy some Irish teabags locally but they are way more expensive and not as fresh.

Thumbnail of user michaelc804
Michael C.
1 review
0 helpful votes
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August 28th, 2019
Verified purchase

Shame there's no discount code for first time customers who don't know what the service is like. You offer 10% codes throughout the year so clearly this is an affordable discount for your business to encourage new customers.

The website needs some small improvements but is pretty good, I'm impressed!

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2.6
665 reviews
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