• FlyFar CA

FlyFar CA

Overview

FlyFar CA has a rating of 2.8 stars from 327 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FlyFar CA most frequently mention customer service, credit card, and business days problems. FlyFar CA ranks 51st among Plane Tickets sites.

  • Service
    25
  • Value
    25
  • Shipping
    18
  • Returns
    21
  • Quality
    25
30
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What reviewers want you to know

Positive highlights

  • Only thing that came up additional was $26 for seat selection and in the fine print, seat selection was not guaranteed.

Critical highlights

  • Worst customer service from this company and Air Canada combined.
How would you rate FlyFar CA?
Top Positive Review

“Easy peasy.”

Dorothy P.
7/9/19

Everything went smooth. Didn't need to talk to anyone at airport, did it all with phone and kiosk. Don't know what else to say. Would definitely use again. Don't fly often but this was super easy. Would gladly tell other people about FlyFar.com.

Top Critical Review

“Fraud site. I lost 1604USD”

Ramu A.
4/29/22

I have booked ticket worth 1604 USD with ref number LFQZ5P & was waiting for refunds since 5 months. Their call will never connect to the agent. I email almost every week, but hasn't got reply back. Worst agency. On their website they mentioned its registered under TICO Registration #: 50009248. I have complained about airlines to TICO with ticket and got reply back that Flyfar is not registered under TICO

Reviews (327)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (51) seat selection (20)
Thumbnail of user shirleys226
1 review
0 helpful votes
June 26th, 2019

You get good deals for travellers and you are swift in getting things done. I like your smartness in presenting the various flight options with affordable costs and was really impressed that you were able to process the transaction in just a couple of minutes and send my itinerary/ tickets to my Email. Much appreciated.

Thumbnail of user samuelg104
1 review
0 helpful votes
October 12th, 2019

Hello Courtney,
My experience is a little skewed because of not having flown in many years, but your agent (Jasmine) was rather helpful throughout the process of reservation confirmation. There was some confusion on my part in making selections that resulted in charges that I was unaware of. Jasmine helped me get through them and corrected the error. She was difficult to understand at times when communicating with me but I appreciated her patience as I asked questions. Overall, a good experience!

Thumbnail of user williamd678
1 review
5 helpful votes
July 9th, 2019

Soeb was very polite and helpful. He promised to return my seat charges on my booking LCR3FZ after I accidently pushed a wrong selection on my booking with Spirit Airlines. The booking form at the seat selection section was confusing at best. There were only two choices:
Select your seats or Airline will select your seats. I should not have chosen either selection to not be charged the $83.88. Since the airline always selects and assigns my seats and I don't choose them myself, I did not realize there was a seat charge for making that selection. I'm sure a lot of other passengers make the same mistake. Thanks in advance for refunding the charge. Also, when I completed the booking I did not see the total cost of my purchase on the computer screen or I would have gone back and corrected my incorrect selection. Thanks Again. I have used FlyFar before and will use them again in the future as long as I receive your continued good service. Yours truly, W. D.

Thumbnail of user erical155
1 review
0 helpful votes
December 11th, 2019

I booked my tickets and as the process continued, I also selected my seats as the site prompted me to. Low and behold, I was charged an extra $50 which was not made obvious at all! I was very annoyed by this and called customer service immediately. The supervisor was kind and refunded me the money for my seat selection without any fuss (should arrive in my account in 3 to 5 days). Thank you.

Thumbnail of user johng496
1 review
2 helpful votes
August 1st, 2017

Orbitz advertized a flight then said we couldn't get it. Offered a different one ( at same price but not as convenient) and they accidentally hung up on us. They had our phone number during the uncompleted transaction but never called back. We called them and were on hold for 20 minutes. In the meantime, we found the original flight/price on your website and booked it. Hung up on them while the music played.

Thumbnail of user shirleyw177
1 review
0 helpful votes
October 3rd, 2019

I accidentally chose seats which ended on a charge of over 100 dollars extra for the flights. I was annoyed by this but it was my mistake. I called to fix this thinking I would spend a long time on the phone explaining this. To my surprise, the gentleman I spoke to was super nice and fixed the issue very quickly!

Thumbnail of user joyg54
1 review
0 helpful votes
April 23rd, 2019

First time using this site. Didn't want all the add on's and just deleted them. Only thing that came up additional was $26 for seat selection and in the fine print, seat selection was not guaranteed. What! But the price that was shown to me actually was the price with seat selection. Hope I am in the seats selected. Lower price than airline and other sites, with seat selection. Now, just hoping I can take one carry on with no additional charge!

Thumbnail of user reubeng15
2 reviews
0 helpful votes
August 2nd, 2019

It was an easy transaction and saved me couple hundred dollars. I was happy with the ease of use, and got my email confirmation almost instantly. I'd definitely use flyfar again

Thumbnail of user belindab84
1 review
0 helpful votes
August 2nd, 2019

First time using this site for booking and so far so good. You do have to pay attention to the seat selection & additional fees though. Much easier to select your seat through the actual airline.

Thumbnail of user yasmeend
1 review
11 helpful votes
August 4th, 2019

I was surprised how clear the layout was and easy it was to get through to the payment. However, the only complaint is the hidden seat fare. It was NOT obvious. It was asked as a preference and then the price was not listed, so I also got charged for a seat. Thankfully, they were wonderful on the phone, and got the charge rebuked without any fees or need to cancel the flight. I would say this was one of my best flight booking experiences, and if they take this advice about the hidden seat fee and make it straightforward, their amazing flight prices and layout could get them very popular on the internet!

Thumbnail of user ricardom155
1 review
0 helpful votes
July 14th, 2019

Every thing looks excellent! I hope there is nothing hidden, but so far it looks good, i've been seen bad comments I hope is not my case!

Thumbnail of user divyanit
1 review
2 helpful votes
March 15th, 2020

Very prompt. Took no time to book and get my e tickets. But i never got an option to choose my meal that was the only drawback.

Thumbnail of user normar66
1 review
0 helpful votes
July 9th, 2019

I booked on line and received confirmation within the time promised. Efficient and easy to follow instructions

Thumbnail of user saverinap
1 review
0 helpful votes
December 9th, 2019

Thanks. Now waiting for the eticket. Received the first email
Subject: Flyfar.ca Airfares Booking Confirmation MWFV7F

Thumbnail of user silviav12
1 review
0 helpful votes
August 6th, 2017

In less than twenty four hours I have made three reservations with your company. Two international. The company is new for me. Everything went smooth. Do you have a plan to get points like other agencies?

Thumbnail of user christinag166
1 review
6 helpful votes
September 13th, 2019

I had booked through this service on a flight for Spirit who is notorious for charging you extra to breathe air on their flights. Even though I was super careful making my reservation they still managed to charge me $400 for daring to answer their question of whether I preferred window or aisle seats (the question was forced and there was nothing indicating I would be charged either way I answered). When I asked FlyFar to please just refund the flight so I could make it again and try to be even more careful this time, instead they asked what had gone wrong and offered to refund the extra charges for "seat selection". No manager needed, no yelling, crying, or even pleading required. Thanks.

Thumbnail of user sadiew11
1 review
0 helpful votes
December 10th, 2018

I booked on your website, easy to use, however the booking didn't seem to go through as there was no confirmation screen. I called and was speaking to a representative very quickly! They knew what to do and quickly confirmed my booking. Thank you!

Thumbnail of user anastasial54
1 review
0 helpful votes
July 15th, 2019

They charged me for the seat selection even when I didn't select any seat, but customer service was nice and helped me to choose the seat.

Thumbnail of user nickd265
1 review
0 helpful votes
December 3rd, 2018

It was pretty smooth, it would be good if you offered a no fee price guarantee. Anyhow all in all the experience was good.

Thumbnail of user pilarj
1 review
1 helpful vote
July 11th, 2017

Its my first time booking with Flyfat and I was surprise on how quick the response was in regards to the confirmation email and transaction. I also checked the registration confirmation number under the own airline and it all went super smooth.
I will leave another review once the travel days gets closer and I check in.

Thumbnail of user davidf267
1 review
1 helpful vote
August 4th, 2017

Great experience, had to make an adjustment, effortless. When applying for airfare, you're forced to give a passport number even if you don't have a passport. Took a while to figure this out. I just put "0."

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From the business

Specializing in cheap flights and low cost airline tickets, FlyFar.ca is your source for flight deals. We offer domestic and international travel deals.

Company Representative

Thumbnail of user courtneyr71
Courtney R.

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