flower n’ cakes

I very like this company and all my family. Thank your for your product. This company has the best quality.

Good condition of cake and flowers, the cake very delicious and flower very beautifull, i love it, thank you

Everybody loves to feel special. Flowers as gifts play a very important role in life. A cake, on the other hand adds sweetness to an occasion. Whether there is a happy event or a sad moment, a bunch of fresh flowers can make your day brighter and also make you feel better. A cake cheers up the mood with its sweet and cool taste. Express love, gratitude, best wishes to the people who matter in your life or simply delight them with fresh flowers through our online flowers delivery in India services which are tailored to suit the uniqueness of every possible occasion.

Would advise people never to place any order to this company. I wanted to send a cake to my friend in Canada.
For which i made the payment as per my selection. After the payment was made, i was told through a mail that the selected cake is not for delivery in Canada. I was told to make 4 times more price, which made no sense to me. Hence I cancelled my order and told them to refund the money. To which I have not received any reply. Then i called their office through a friends phone as they were not receiving the calls made by my phone as they already had that number whereas the call was promptly picked when i called from a friend's phone. The woman representing the flower 'n' cake company identified herself as Ms. Neha and office address as F 89 ground Floor Rajouri Garden New Delhi. She told me to wait till Monday as the accounts department work only on weekdays. But it has been more than a week, neither have i received any mail nor call. Due to this fraud company, i missed the opportunity to deliver the cake to my friend on his birthday but faced harassment, making multiple calls and emails. Clearly this is a fraud company, which dupes unsuspecting customers of their money. All customers please be aware do not do any business with this firm.

They are sitting only to fool people. They need to work a lot on their site. First, they will refund your money via coupon. Second you can not use that coupon on festivals. Third when you will try to use that coupon and by mistake you are unable to make the payment, it means your order is not placed but you have consumed your coupon. You cannot use your coupon(your refunded money only) again. What a great site. You lost your money. Their online chat support is so pathetic that you keep pinging them but they will not respond you.

They are not delivering product in time like i ordered for 14 Feb and they tried to deliver the product 15 Feb does it make any sense in ordering from this website and in return they are are ready to cancel the order and refund.

We have booked a rakhi to USA after seeing that the service is free of cost. After placing the order they mentioned that they are charging 2k more for USA. I have then cancelled the order and even after 10 days i did not get my amount back. They are not responding to the calls and mails at all

Worst customer service. I am thinking that this is a cheating company to get amounts from user like us. They are not at all responding to any number of mails or calls and did not refund my money also.

Pathetic delivery experience. Firstly, i called them and reminded them that they need to send my order today. Then they have the audacity to ask the delivery address details and order details again. I mean what is thay order no. Meant for?

Secondly, they delivered all wrong products. Cake without message. Not even name of the person for whom the bday cake was delivered inspite of mentioning that. Ordered Chocolate box big sized. Deliver a small box of chocolate priced Rs100 for which they charged 400. Cadbury silk priced Rs 70 for which they charged 150.
They won't answer your calls, emails nothing. No replies no assistance just frustration.

Don't ever go for it even for the first time. Totally fraud.

I placed an order with them. I paid the standard Rs. 250 as the 3 tier city delivery charge. They called me at night and said I have to pay additional Rs 250, since the location I selected was a village. Why was I not informed about this at the time of placing the order? I would have looked for some other website instead of paying such ridiculously high amount. I wanted them to cancel the order. They said they can only refund in vouchers. I did not intend to use their service ever again, so I thought to hell with it and paid the extra Rs. 250.
They do not send any message/ email to let you know that their order has been delivered. They expect you to call and check with the receiver to know if they have received the flowers etc. Since I did not want to do that, I pestered them to find out if it was delivered. They checked and said it had been delivered. I did not receive any call from my uncle ( the receiver) so I was wondering what went wrong. I had no option, but to shamelessly call and ask him if he received the flowers. To my utter dismay, he said he received a bouquet but he had no way of knowing who sent it as it did not have any message or card or anything! I had typed a message to be delivered with the bouquet and paid Rs. 150 for an anniversary greeting card, both of which were conveniently forgotten. Their customer service is the worst I have seen till date. No response on the chat window. If you call their number, nobody answers. I do not know how these people arrange international flower delivery if they cannot do a decent job at home! Utterly useless service

Totally fraud and third class customer service. My order was to a tier 2 city. While placing the order they promised they will deliver before 2pm. They deliverd the cake at 7pm. They charged additional 250Rs for that. I had chosen balloons and card. Each 150Rs extra. Card was not delivered and only 3 unblown with package. Crappy service. Utter disappointment. On confronting on chat their customer service was so rude and kept me waiting for 15 minutes.