From the business
FlexJobs work from home jobs site is the trusted job search platform specializing in flexible, hybrid, and remote jobs.
Gain access to vetted and verified remote, work-from-home, and flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500, and part-time to full-time—no ads, junk, or scams.
FlexJobs Reviews Summary
The company has garnered a mixed reputation among its users, with many praising its wide array of legitimate remote job opportunities and the user-friendly platform. Customers appreciate the thorough vetting process and helpful resources like webinars, which enhance their job search experience. However, several reviews highlight frustrations with job relevance, particularly regarding location and type, leading to dissatisfaction among users seeking part-time or specific roles. Additionally, some users noted challenges with the interface and delays in job postings. Overall, while the service is valued for its offerings, there are significant areas for improvement in user experience and job matching.
This summary is generated by AI, based on text from customer reviews
FlexJobs helped me to live the life I wanted to live! At one point, I had to put my job search on hold and they were very accommodating with my membership situation. After I restarted my search, I was able to find the job that works for me and fits perfectly into my life. Thank you, FlexJobs!
If you want an objective, accurate of this website and its content from a current subscriber (and an experienced recruiter) read on:
The primary reason for the two star rating is that although the user interface is good, the job assistant and personal assessment / skills tests are good and interesting, the website falls short of delivering quality, desirable, 100% telecommuting jobs. Rather, if you perform a job search that returns only 100% telecommuting jobs (which is the prime reason most of would likely join this website) it removes about 50% of the jobs database (at least last time I ran a check). Included in these results, mind you, are temporary, freelance, contracted, seasonal, short-term, etc. So if you subtract those along with "questionable" employers, you are really left with little to choose from. Now there are several legitimate employers and some fortune 500 & 100 companies on the website, but the type of jobs are limited to technology and medical administration. Part of this is, I'm sure, is that employers are not too employee-friendly right now and probably not offering many telecommuting positions. I will say the website appears as though it was developed to genuinely assist its users in finding jobs, it's just the quality of the jobs reduces the site's effectiveness and interest - at least from my point of view..
Dear Susan,
Thank you for your response. You are correct, our site is not exclusively dedicated to 100% telecommuting jobs... nor do we claim to be. When I started the site, my intention was to offer jobs that fit outside of the traditional, full-time, 9-5, on-site job. My reasoning was that people want work flexibility for many different reasons, and since telecommuting isn't the only kind of work flexibility, I wanted to to include other types as well (such as flexible or alternative schedules, part-time jobs, and freelance/contract opportunities).
From our surveys, our users have told us that this is in line with what they want, as well (http://www.flexjobs.com/blog/post/flexjobs-survey-why-people-want-telecommuting-and-flexible-work/):
* People really want work-life balance, and this can be helped with work flexibility. The number one factor for wanting a flexible job is Work-Life Balance (79%), followed by Family (59%), Commute Stress (45%), Time Savings (41%), Cost Savings (40%), Health (26%), Environmental (24%), Exercise (24%)
* Work flexibility can be achieved in different ways. Although telecommuting is often used as centerpiece of work flexibility (and it’s true — 80% want jobs that allow them to telecommute primarily), 50% are open to jobs that allow for partial telecommuting. 50% are interested in part-time schedules, 48% are interested in alternative or flexible schedules 50%, and 41% are open to freelance contracts.
While this might not have been what you wanted in our site, I do think it's worth pointing out that we make it clear (on our home page and beyond) that we are not a 100% telecommuting job site.
Finally, I want to correct two of your statements:
One, that we have "questionable" employers. This is absolutely not true. We go to great lengths to hand-screen every single job and employer on our site for legitimacy, and we do not permit "questionable" employers on the site. Our site is ad-free, and scam-free.
Two, and a follow up, to say that we have only "several legitimate employers and some fortune 500 & 100 companies on the website, but the type of jobs are limited to technology and medical administration" and that "you are really left with little to choose from" is simply completely inaccurate. Currently, we have over 19,700 jobs on the site, representing 3900 employers (this number is always listed in the top right of our home page), and these jobs range from over 50 career categories, entry-level to executive.
I invite anyone to review our Top 100 employers with telecommuting job postings from 2013 -- http://www.flexjobs.com/blog/post/100-top-companies-for-remote-jobs/ -- and to review our over 50 career categories with flexible jobs (you can sort by telecommuting jobs, as well as use the Advanced Search Option to further clarify the level of telecommuting you want) -- http://www.flexjobs.com/jobs.
Finally, we always offer a satisfaction guarantee, so if you weren't satisfied (which it sounds like you weren't), I encourage you to email (feedback at flexjobs dot com) or call our client services (866-991-9222) and request a refund.
Best regards,
Sara Sutton Fell
CEO & Founder of FlexJobs
I have signed up for one month
I login and see the jobs available
When I go to the job it asks me to login and pay
Have been trying this for 3 days now and have sent them a second email
So far no reply and no value for the one month subscription let alone apply for a job!
Dear Frances,
I'm sorry I'm just seeing your comment now. Our client services is 100% dedicated to responding to emails and phone calls within 1 business day, so I do hope this was resolved. If not, I'd love to get to the bottom of it, and of course, we would be happy to refund your money or give you a free month to try again. I encourage you to email (feedback at flexjobs dot com) or call our client services (866-991-9222).
Thank you!
The site showed many promising telecommuting jobs. However, not telling visitor about the fee until they are hooked seems sneaky.
Georgia,
Thank you for your feedback. However, we do mention pricing on our home page, on the registration page, and on the billing page, as well as in our About FlexJobs section under Pricing.
I'm not sure what you mean about not telling visitors about the fee "until they are hooked", but we have no hook...?
I specifically listed "Contract/1099" in my search criteria with "remote" work options, but flexjobs consistently listed W-2 jobs with travel required. I can find a M-th traveling W-2 job anywhere as I've got at least half a dozen recruiters calling me monthly. I didn't need to pay the fiftysomething dollar annual subscription for those listings. They are all over the place on monster.com, glassdoor, etc.
Dear Marcus,
Thank you for your feedback. I'm sorry if our search functionality wasn't performing the way it should. We have, and continually are, always trying to make improvements. I encourage you to try our Advanced Job Search Options page (http://www.flexjobs.com/searchOptions.aspx), and select both Job Type "freelance" and Telecommuting Level as appropriate.
Also, if you were not satisfied, I encourage you to email (feedback at flexjobs dot com) or call our client services (866-991-9222) and request a refund.
Best regards.
I was unhappy in my in office job and the horrible commute that came along with it. When I clicked through FlexJobs' site, I found a job that was a perfect fit for me within an hour. I applied for the job and then got hired! I liked that they have aptitude tests that you can take to test your skills. I didn't mind paying for the service because it's a huge timesaver rather than having to go through so many work from home job ads that turn out to be scams.
For me, time is money. When I've conducted job searches in the past it has taken me hours a day to sift through all the junk jobs out there. With FlexJobs I end up paying the equivalent of someone else less than a $1/hour to do it for me. That's worth it to me. I have a college degree and have used FlexJobs to search for management level, telecommuting jobs. I was impressed that there were so many options and ones that would have taken me forever to research and find on my own. Most work from home job sites are free, but they listed a bunch of jobs that were menial or low-paying. Not a fit. I've also recommended this site to my family members (including a few recent grads) and friends and the feedback has always been positive.
I had a great experience as a FlexJobs user. It took a couple of months, but I used the service to find a really rewarding job working from home. In my experience, the fee was really worth it and they did what they promised -- weeded out all of the scams that are out there and provided legit, up-to-date jobs. I was especially happy that the jobs they matched me with met my education and experience levels. I would sign up again in a heartbeat if I was back in the job market.
Flexjobs has a job board that it says is legitimate and I don't dispute that at all. I am an Admin professional at an intermediate level and I could find no jobs that I qualified for with Flexjobs. It seems that most of the jobs on this site is for educated professionals with degrees, I'd say about 98%. To say the least I am truly disappointed. I was so excited about a legitimate site with work at home jobs! I don't mind the fee at all if I could find just one job for which I qualified!
Dear Brenda J., thank you for trying FlexJobs, and you are right -- the jobs on FlexJobs are geared towards educated professionals with degrees or equivalent experience. Our Administrative category is one of the most popular ones though, and we have 1700 jobs listed in there as of today (http://www.flexjobs.com/jobs/administration-support-services) that range from entry-level to management. However, I'm sorry if our service wasn't a fit for what you were looking for, and please know that we offer a satisfaction guarantee... simply request a refund. ((http://www.flexjobs.com/Pricing.aspx) Best regards.
The search engine is fancy but not accurate. All Commute doesn't mean all commute because when you read the job descrip. Says you have to live in that state or no further than 100 miles. When you click on a job title it takes you to the company site to complete a long application and take numerous tests. So basically you are paying monthly fees for a link to click on. Not effective. Waste of money.
Dear NR D. - Thank you for your feedback on the search, and we have made a bunch of significant improvements in that area in the past few months (http://www.flexjobs.com/searchOptions.aspx). Also, please be aware that we offer a satisfaction, and if you aren't satisfied, simply ask for a refund. It's honestly that easy. (http://www.flexjobs.com/Pricing.aspx)
I was really excited about this website because it finally seemed real after having been searching on so many scam websites but then I went to sign up and of course there is a fee like everything else. I do not think that this is a reason not to join, charging a fee for resources is precisely how our entire society functions so why should this be any different? That being said, you have to be wary of what resources you invest in - so do your research first! These website are kind of like the stock market, you never really know how it is going to end up but you have to be smart about it either way. I am not discouraged because I do think that this site has a wealth of resources for me that I would not be able to find on my own so I may be willing to give it a try in the future when money is not so scarce.
I regret signing up for FlexJobs. I believe that it is a scam free site but the job postings are too specific (not mainstream). Applying and sending my resume has been a big waste of time, nothing ever comes of it. Another thing, my login information stopped working so I couldn't get back on the site. Despite my persistence in contacting them, no one has gotten back to me. Don't waste your hard earned money on this... it's nonsense.
Dear Linda, I'm sorry if your experience on FlexJobs wasn't what you hoped for. We have over 15,000 jobs in 50+ career categories, ranging from entry-level to executive, freelance to full-time, so I'm a bit confused by what you been by "too specific" (http://www.flexjobs.com/jobs). We have 3 main criteria for a job to be listed on our site: (1) it has to be legitimate, (2) it has to offer some kind of flexible work option (telecommuting, freelance, or a part-time, flexible, or alternative schedule), and (3) it has to be professional and career-oriented.
Nonetheless, I'm sorry if our service wasn't a fit for what you were looking for, and please know that we offer a satisfaction guarantee... simply request a refund. We want people who use our site to feel satisfied with their experience, no matter what (http://www.flexjobs.com/Pricing.aspx) Best regards.
I noticed that I was being contacted less from employers after applying than I was when using monster.com. I have health issues so I need to telecommute to stay afloat.
I received a message from an employer telling me that flexjobs posted a position that wasn't even open. Somehow flexjobs found an old page on this employers site listing a couple jobs they had open, but there was no way to even contact this employer in regards to the openings.
So, flexjobs wasted a TON of my time because this position was PERFECT for me and I wanted to make sure they knew I was here ready to start. I called them and left voice mails, and wrote them numerous emails, and finally they told me that flexjobs had no business posting a position that wasn't even open.
So how much time have I wasted applying for jobs on flexjobs? Who knows, all I know is I won't be renewing my subscription with them. Not all jobs are even telecommute anyway.
I am supposed to get a listing of job openings each day, this doesn't happen consistantly, and like I said, since I rarely hear back from any of the employers about my application, I have to think there is some foul play going on.
Dear Jeff, I'm sorry for your frustration about the expired job. We do our best to maintain a very clean job database, going to great lengths on a daily basis to "clean" expired jobs regularly, and I feel confident that we beat 99% of the other job board out there in terms of the quality and currency of our job listings. Having said that, it is nearly impossible to be perfect in this area because of the nature of how many HR departments work (even on an employer's website, it is not uncommon for the employer to still be listing a job that has already been filled, because of internal delays in communication with their web team).
Also, you are right that "not all jobs are even telecommute anyway." Our site provides job listings that include any kind of work flexibility, including telecommuting options, but also part-time, flexible, or alternative schedules, or freelance contracts. We say that on our home page and throughout our site. People want work flexibility for many different reasons, and accordingly, different kinds of work flexibility are better for different people.
I would like to clearly refute your suggestion that there is "foul play" going on. Job alerts are sent out only if you've set up a profile or job alert, and then only if there are jobs matching either of those. Also, while I'm sorry you didn't hear back from employers, we do hear from job-seekers every day who are hiring from job listings they found on our site. Employers are unfortunately in a bad habit of not responding to applicants unless they are going to interview them, and it's a common frustration among all job-seekers. Here are two posts are on our blog about this topic: http://www.flexjobs.com/blog/post/why-employers-dont-respond-to-cover-letters/ and http://www.flexjobs.com/blog/post/why-employers-dont-respond-after-job-interviews/ if you'd like more information.
I wish you the best in your search, and as I've written in previous responses: I'm sorry if our service wasn't a fit for what you were looking for, and please know that we offer a satisfaction guarantee... simply request a refund. We want people who use our site to feel satisfied with their experience, no matter what (http://www.flexjobs.com/Pricing.aspx) Best regards.
Signed up, and then cancelled within a few days. Site does not provide good leads for remote work despite its claims. This company continues to charge my credit card every 2 months for a three month subscription. Leaving messages on thier voicemail does not get a return call. Emailing using the cancellation system does not get a response. This is the third attempt at cancelling. Would NOT recommend this site to anyone looking for a remote position
Dear Syb,
The jobs listed on FlexJobs reflect the jobs available in the market, and we currently have over 20,000 listed... but we realize that doesn't mean we will have "good job leads" for every job seeker within 3 days. There are some markets that are abundant with jobs, and if you're a candidate looking in those markets, you will see more job leads. However, if you're looking for a "remote neurosurgeon" job, for example, we have only seen two of them in about 5 years. Similarly, if you're looking for an executive level job, there are fewer of those in the general job market (as well as the flexible job market) than in the management and entry level tiers.
That's one of the reasons we offer a minimum subscription of a month, since most job searches benefit from more than a few days of searching. But that's also why we offer a Satisfaction Guarantee, and d as I've written in previous responses: I'm sorry if our service wasn't a fit for what you were looking for, and please simply request a refund. We want people who use our site to feel satisfied with their experience, no matter what (http://www.flexjobs.com/Pricing.aspx)
Best regards, and we hope you've found a good employment situation in the meantime.
Great site, above and beyond the others out there in the telecommuting and flexible work markets. It's national (and I think even international), and has a really wide variety of career categories. Really great resource, so happy to have found it!
I like the layout of the site and the overall goal of finding a work at home job or telecommuting job is great. Flexjobs does charge a monthly fee for the potential workers or telecommuters to work from home and I am a little skeptical about that because that does not seem right to charge people looking for jobs so I cannot give it a full heart. Flexjobs does have a good mission and job search sites that are legit are pretty rare these days. I wonder why they cannot just charge the businesses instead though, they are the ones with the money.
Much is to be said about on-line telecommute jobs. There are plenty of scams out there and you do have to do your homework and research. I give hats off to flexjobs.com for the owner the CEO... she screens the positions she does advertise for and has grown her business on the hearts of the truth. It takes monies to run a business. She started a business... it cost monies to invest in a business no matter if it is online or not. It takes only a true heart that has compassion and passion to make a difference for others... and I am one of those unique people that my inner passions are to make a difference. So I will invest this small fee to try out flexjobs.com Thank you for listening.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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Thank you so much for your review, Meghan! We are so happy you found success!:-)