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FlexiSPY

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South Africa
2 reviews
11 helpful votes
Follow Anton F.
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So-so
February 29, 2016

Although the software does what it says, the interface is really horrendous and old-fashioned. Some functions just don't seem to work at all. Case in point: Control Center, Remote Device Controls, Get Battery Level. Another button appears that you have to click, as if you didn't do it already. Anyway, click 0n it, and you get "Command Sent Successfully."
When and where you will get the battery level is a mystery, as it just never gets shown anywhere.
Images received through WhatsApp are not shown either.
MSpy is more expensive, but the user interface is miles better.

Date of experience: February 29, 2016
Ramy H. FlexiSPY Rep
over a year old

Hello Anton.

Thank for your honest review.

We understand that the user interface could be better which is why we are planning a whole new redesign in the not too distant future, especially when it comes for the online portal being used on mobile devices and tablets. For the other two issues: Images of Whatsapp, or any IM version, that is not officially not support by FlexiSPY may not be visible. FlexiSPY has an official list of supported IM versions and so, if the device is running a version newer than what FlexiSPY supports, whilst IM capturing will continue, not all information may be captured until an official update to FlexiSPY is released which can usually take between 2 -3 weeks depending on each IM client and what is or is not being captured.

The Get Battery Level command inside the online portal is still under development and we admit that yes, you can click it and you won’t get a reply. That is why, inside every online portal, under Help > Reference Manuals > Control Center Commands is the same Get Battery Level command that you can send as a remote SMS command from your own phone to the device with FlexiSPY installed on it and then you will get an SMS message reply on your own phone from FlexiSPY which will give you the required battery level information.

We hope this helps.

Canada
1 review
0 helpful votes
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I switched to FlexiSPY from Umobix.
August 18, 2022

Switching from Umobix. Used Umobix only for a month, the device performance has reduced drastically and was glitching every 1 hour. Screens got frozen. Also, permissions dropped every day after a full battery charge.

Date of experience: August 17, 2022
Switzerland
1 review
2 helpful votes
Follow Lubliaba M.
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I tried rooting the phone a lot of times but it just didn't work.
Also phone calls are from april and now it's january.
But the rest is totally nice. I find it great that you can see the location and SMS

Date of experience: January 11, 2020
Australia
1 review
0 helpful votes
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1. Issue: 2-way whatsapp call recording not working (just mic recording is available)
2. Support: It may be because of Andriod version or Whatsapp version
3. Me, just tell me which phone it will work and i can buy that or downgrade whatsapp
4. No response
Conclusion: It is not working for any model or version.
Challenge: If whatsapp 2-way call recording is working on any android phone or for any whatsapp version please respond my ticket #******* or respond here
Refund 100% fast and easy.

Date of experience: April 25, 2022
Texas
1 review
1 helpful vote
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I have flexispy installed on two target devices, a phone and a laptop. We've been customers for over a year and this is the second time we've encountered a long duration without syncing. The first time was over one month, this time it has surpassed 2 months and is not acceptable. We paid for a service, and are not getting it. Frustrating. They tell me I need to reinstall on my devices... Which they will charge me for.

Date of experience: August 25, 2022
Texas
1 review
5 helpful votes
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Needs clarity
January 14, 2020

This is seemingly a great product, however I've had for a month and still unable to use it. Customer service isn't helpful and I paid for remote install and it's not been done.

Date of experience: January 14, 2020
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP.

Ohio
2 reviews
21 helpful votes
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Waste
November 14, 2016

Only worked for 2 days every Sunday had to re put it in phone by Tuesday auto working again says my child spent 8 hours at mallets chocolate when I know he was in the airport area at school. These cell trackers take your money and rip you off does not work any of them. Or doesn't do what they say they can. This one worse than teen safe. Because it stops working all the time

Date of experience: November 14, 2016
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

Massachusetts
1 review
13 helpful votes
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Don't Do It!
September 11, 2018

Flexispy does not work! When it was initially installed it pulled a few pieces of data from the target device but nothing after that. I paid $200 for 3 months and do not have one day's worth of data.
Forget about talking to a representative or having someone answer your email; before you purchase they are quick to answer and are extremely helpful, after paying and installing, just forget about ever hearing from someone. Save your time and money!

Date of experience: September 11, 2018
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

North Carolina
1 review
1 helpful vote
Follow Tammee T.
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I looked at several monitoring apps before choosing Flexispy for their ability to monitor many aspects of the target phone. The installation instructions were very straight forward and was accomplished quickly. I was quickly able to obtain necessary information on the target phone. I wish I had known about the different "rooted" requirements for the Androids, many of the features were unavailable without these settings, but I obtained enough information with the features available to still make the purchase cost effective. I enjoyed the GPS feature, but quickly learned that it uses cell phone towers to ping locations in rural areas, not a problem but a little confusing at first. I would recommend this service!

Date of experience: December 15, 2019
Texas
1 review
0 helpful votes
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Flexispy phone
February 19, 2020

I purchased flexispy to monitor my child's phone use. This helped so much knowing where she was and making sure no predators were involved. Love flexispy ease of use as compared to the other spy app, flexispy was invisible and she could not remove it. Would recommend to anyone looking for a peace of mind! Technical support was always willing to help.

Date of experience: February 19, 2020
Canada
2 reviews
15 helpful votes
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A Piece of Crap
September 22, 2017

Signed up for this crap after paying a hefty price ($68 for one month). It was incredibly difficult to download it. Navigating the interface was even more challenging. I wont rate it as a user-friendly app. The worst part is their support was of no help at all. I havent heard from them since I have asked them to refund my cash.

Date of experience: September 22, 2017
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

Thailand
2 reviews
4 helpful votes
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Useful but Expensive
March 16, 2015

My business has a genuine need for recording all mobile phone calls and Flexispy was the only application I could find with the call recording ability. This actually worked and I use Flexispy to record all work calls to protect my business.

The investment is a bit high though, and there were no Flexispy discount coupons that Google could find. Flexispy takes advantage of their being the only phone spy app that can record calls reliably, that's why I give them only 4 stars.

Date of experience: March 15, 2015
GB
1 review
18 helpful votes
Follow Vanessa V.
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The installation is a very complicated process and you can't do it instantly as they would like you to believe, BEWARE that once you pay you have to book the installation with engineers online. Flexispy customer service is ultra slow. I have been chasing a really unhelpful man called Paul which takes 6 days minimum to answer the most basic email. Wouldn't even rate them a star and give profit to only human friendly companies. These people are clearly in for the money not caring about their customers.

Date of experience: March 6, 2020
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP.

Florida
1 review
3 helpful votes
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Bait and Switch
March 10, 2023

Purchased one of their preprogrammed phones with pre-installed software. The software didn't work and when I reached out to company, they wanted an additional $950.00 as they claimed they shipped the wrong phone. I kept their communications as they were rude and downright abusive. You were warned.

Date of experience: March 10, 2023
Texas
1 review
10 helpful votes
Follow Lynn E.
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I purchased Flexispy and paid for their "remote" install. Total scam! They need you to download on phone. So I got a hold of the phone and had a hard time installing it. The tech walked me through everything step by step and said it was good. Should have tested it, but I didn't have time. I had it one day and it stopped. Then my husband saw it on his phone and deleted it. Hidden? Not really well. I spent tons and tried to get a refund, they are so rude and I fought with them for a month. Ended up buying SpytoMobile, which is way cheaper and hidden really well, plus much much cheaper. It read texts and gave me GPS.

Date of experience: January 11, 2019
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

GB
1 review
13 helpful votes
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Scammers
September 19, 2019

I'm writing this review on here as I was scammed by flexispy a couple of years ago but now they have started pulling the reviews off trustpilot, even after providing them with emails with the company and an order number and a screenshot of the money being taken from my account they said it's still not enough to prove i purchased from them! Absolute joke! They must have a friend that works their!

I never received anything from hassle from flexibly and my bank stepped in and refunded me, there nothing but a scam

Date of experience: September 19, 2019
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

GB
1 review
0 helpful votes
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Terrible customer service... pressure you into buying added extras... mis-sold me features... did not uninstall for me as they originally installed and had to factory reset my device. Had to push hard to get my money back

Date of experience: December 28, 2021
Ramy H. FlexiSPY Rep
over a year old

Please provide us with any ticket numbers of conversations that you've had with our support so that we can look into this

Austria
3 reviews
4 helpful votes
Follow Jacek P.
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Flexispy lets me record all the calls and read all the text messages. It's an extraordinary technology, in fact it's too cheap in my opinion. As a licensed private investigator, this is one of my main tools, and probably the most efficient one. It was a bit quirky to use at first, but once I got the hang of it, it gave me all the information I needed.

Date of experience: March 23, 2015
Tunisia
1 review
12 helpful votes
Follow Adel A.
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We bought the soft with online support but soft failed after one day and they refused to help only after paying for warranty, done. Two days the technicians trying to solve the problem without success. Then they just told to send a complaint and that they can do nothing.

Date of experience: November 18, 2018
Ramy H. FlexiSPY Rep
over a year old

We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.

Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.

To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP

Pennsylvania
1 review
0 helpful votes
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Gave a discount when trading another app that is designed to be a spy and monitoring app called mspy! I was looking for a more reliable app with better and faster data uploading. I was very upset with mspy when i realized it took over five minutes before you could review or receive data. I also wasn't able to access all the features that came with the package when i purchased my myspy account. None of the social media data transferring worked so i had no access to Facebook, Snapchat, What's app etc. With FlexiSPY they have over 75+ features when other apps have less than 45 basic features for around the same price! And live chat for support when needed. FlexiSPY is the only app i have seen that can open an use the camera of a targets device at any time! Allowing user to take a photo or even record a video of the surrounding areas of a target's location!

Date of experience: January 15, 2022

Overview

FlexiSPY has a rating of 4.1 stars from 124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexiSPY most frequently mention customer service, target phone and technical support. FlexiSPY ranks 5th among Surveillance sites.

service
45
value
46
shipping
29
returns
31
quality
44