• Fitnus

Overview

Fitnus has a rating of 1.1 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Fitnus ranks 352nd among Health & Fitness Blog sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    3
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
How would you rate Fitnus?

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user chgs1987
1 review
1 helpful vote
March 17th, 2024

Order number doesn't exist but they were happy to take my money. I tried contacting them and no response won't even acknowledge that I bought from them even paid for expedited shipping.

Products used:
None

Service
Value
Shipping
Thumbnail of user hermitet
1 review
3 helpful votes
May 12th, 2023

No return policy. Cost more to return the products then to keep them. They make return very difficult. Watch is not worth the money. You can get a better quality product with a lower price from Amazon. Do your research which I failed to do. This brand is not worth it.

Tip for consumers:
Don’t buy from companies without a return policy bec they make it impossible for you to do so even though they advertise return accepted within 30 days.

Products used:
Watch

Service
Value
Shipping
Returns
Quality
Thumbnail of user jakemiller9731
1 review
6 helpful votes
April 28th, 2023

Waste of money. Worked a few weeks and then failed to charge. Always had problems connecting to app and then would not come on at all.
Customer Service.says 30 day warranty and no exceptions. What a waste of a senior's money. Just another scam for seniors!

Products used:
Fitnus Tracker

Service
Value
Shipping
Returns
Quality
Thumbnail of user lorij566
1 review
1 helpful vote
August 17th, 2023

Watch was returned according to the instructions given...I did not track return as I thought this was a honest business, well I was wrong, no one knows anything...they now want to give me options...why? I no longer have the watch, they do not understand refund...stay far away from this company...I am going to file a complaint with the BBB...company is a sham

Tip for consumers:
stay far away from this sham of a company....

Products used:
no products, watch returned...waiting for refund,. over a month now

Service
Value
Shipping
Returns
Quality
Thumbnail of user milissak6
1 review
1 helpful vote
July 7th, 2023

I ordered one in May from Amazon, it said my bpwas 124/68 pulse 64. This was while at dr appointment where there reading was 234/146 pulse 122. Please beware. Amazon won't take it back because I have had it too long, less then 2 months.

Thumbnail of user darlenel275
1 review
8 helpful votes
February 18th, 2023

This watch was the biggest waste of money I have ever made! It doesn't do anything right, not even counting steps! I can't keep the watch settings on the common 12 hour clock because it keeps going back to military time. I know how to use military time but the watch is not accurate to military time either. I was looking for an inexpensive watch that would count my steps but the Fitnus watch was a bad choice as it cannot even do that correctly. For example I went to the mall last weekend and walked around for almost two hours and the watch said I only took 1030 steps. It tells me the thing when I walk around the house! Overall a waste of time and money! Avoid at all costs!

Tip for consumers:
Avoid the Fitnus watch if you want value for your money!

Products used:
Fitnus watch

Service
Value
Shipping
Quality
Thumbnail of user alana819
1 review
7 helpful votes
November 25th, 2022

I bought direct from Fitnus. I have sleep apnea and needed a good sleep tracker. This is NOT the watch for that. I started having trouble almost immediately after purchase. If I got up in the middle of the night to use the bathroom, the watch reset the sleep cycle at the time I got up, so I lost half of the sleep information for the night. I contacted their Customer Service almost immediately, and proceeded to try several attempted corrections for the next couple of months. None worked. When I finally gave up and asked for my full refund, they said I had now waited too long past their 30 warranty return period. The Fitnus watch also has several problems with their app and the program for your cell phone. Mine will not change from Celsius to Fahrenheit even though I have made the change in the setting several times. Not a smart purchase. Save your money and go with a better more reliable company that Will honor their full refund warranty.

Tip for consumers:
Fitnus watch has several problems and full refund warranty is not true.

Products used:
Fitbit

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