• FishingBooker

FishingBooker

Overview

FishingBooker has a rating of 4.6 stars from 573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FishingBooker most frequently mention great time, customer service, and spanish mackerel. FishingBooker ranks 2nd among Fishing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 17 hours

Positive reviews (last 12 months): 94.6%
Positive
106
Neutral
1
Negative
5
61
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What reviewers want you to know

Positive highlights

  • Good way to get in touch with a Captin but the mark up for fishing booker at about 20% is a bit steep
  • I highly recommend Treble Maker charters for your next fishing trip.

Critical highlights

  • TIRED OF GETTTING SCREWED BY WOTHRLESS WEBSITES WITH CUSTOMER SERVICE THAT CANNOT HELP.
  • Can't throw a party with COVID... can't travel like we normally do... so let's do a private fishing charter!
How would you rate FishingBooker?
Top Positive Review

“Outstanding!”

David H.
4/25/24

I was a Corp Exec guy for decades and moved to Charters Full Time a few years ago. I'm absolutely shocked at the level of customer service anytime I have a question or need help making sure bookings, calendars and payments or correct. My past life was Sales & Marketing; Fishbookers Search Engine Optimization is just incredible. Highly recommend Fish Booker.

Top Critical Review

“Disappointing”

Wendy G.
2/8/24

We didn't catch anything except fish that died when you pulled them up. I expected a professional. It was also inappropriate to have a big sign that stated how much tip was expected we felt like we had to give a large unearned tip on an expensive bad experience. They were nice people but catching and basically killing fish was unpleasant.

Reviews (573)

Rating

Timeframe

Other

Reviews that mention popular keywords

fishing booker (62) fishing trip (73) customer service (29) fishing charter (45) time fishing (13)
Thumbnail of user michaelw3987
1 review
0 helpful votes
November 2nd, 2021
Verified purchase

Went for the afternoon, only caught 1 dorado and one other bite, pricey for 2 people

Thumbnail of user catt26
Cat T. – FishingBooker Rep

Michael, we're sorry you didn't have much action on your charter. We hope you enjoyed the Mahi and that we can help you hook some more fish next time!

Thumbnail of user joshuak329
1 review
0 helpful votes
August 11th, 2021
Verified purchase

My wife was able to find local fishing charter and my son along with myself had a good experience from the trip we took recently. There is an additional fee on top of the charter fee from the company you make reservations with but, that maybe the cost of using this app.

Overall worked as expected.

Josh

Thumbnail of user catt26
Cat T. – FishingBooker Rep

Thanks for your review, Joshua. We're glad you had a good experience on your trip but sorry to hear this was more expensive for you. We have a Best Price Guarantee, which means that you should never have to pay more with us than elsewhere online. If you found the same trip for a different price somewhere else, please let us know and we'll refund the difference. You can do so here: https://fishingbooker.com/bestprice

Thumbnail of user toriw34
1 review
1 helpful vote
March 6th, 2021
Verified purchase

While it was the perfect day to be on the water, calm and sunny, and we caught as many fish as we desired, Scooter did not stop talking. He was a non-stop motor mouth. Being self-employed ourselves, we take great care not to say anything personally offensive or politically incorrect to our potential clients; not Scott. If you get a charge out of colorful individuals and appreciate endless chatter, this is your fishing charter. If you enjoy quiet on the peaceful waters, select another charter.

Thumbnail of user catt26
Cat T. – FishingBooker Rep

Hi Tori,

Thanks for booking with us and for taking the time to leave a review. I'm happy to hear you caught a lot of fish!

Your feedback will be useful for future anglers. I know some people like to fish with chatty guides, while others prefer some peace and quiet. I'll be sure to pass the message along!

I hope we'll be able to help you find another charter soon (possibly with a more reserved captain next time):)

Tight lines,

Cat

Thumbnail of user trungp8
1 review
0 helpful votes
July 3rd, 2022
Verified purchase

Good experience, nice crew members, but no fish, could have used smaller hooks to catch smaller fish for fun

Thumbnail of user dusann2
Dusan N. – FishingBooker Rep

Hi Trung, thank you for sharing.

We're sorry to hear that you struck out on your outing. Fishing can sometimes be hit-and-miss, but that's why the actual experience on the water is so important.

I'm glad that you enjoyed your time with the crew, and I hope that you'll have more luck next time you decide to wet the line.

All the best from FishingBooker

Thumbnail of user davel863
1 review
0 helpful votes
June 30th, 2022
Verified purchase

Using fishing Booker is and has been a good experience.
In fairness to the experience, we were asked if we wanted to go for Mahi Mahi and larger fish which we chose. They offered to go after smaller fish.
Crew was very helpful, friendly and tried hard

Thumbnail of user dusann2
Dusan N. – FishingBooker Rep

Hi Dave, thank you for your review. We're sorry to hear that you didn't have the most productive outing. Fishing can be unpredictable, but I'm glad that the actual experience was an enjoyable one. Feel free to contact us next time you're planning a trip. All the best from FishingBooker.

Thumbnail of user lawrencem371
2 reviews
0 helpful votes
December 16th, 2021
Verified purchase

We were hoping for Mahi Mahi but the 6 hour trip was too short to go for our target, convinced to fish the bay, caught a few. Went to local fish market for mahi to prepare for dinner.

Thumbnail of user catt26
Cat T. – FishingBooker Rep

Thanks for taking the time to leave a review, Lawrence. We're sorry you didn't get to target Mahi and that this wasn't communicated to you clearly before you arrived. We're currently following up with the captain to find out what happened with the communication around this trip, as clearly something wasn't right.

If you'd like to target Mahi in the future, please feel free to give us a call and we'll set you up with someone who can do this for you! We hope we can help get you on this amazing fish soon.

Thumbnail of user kirks317
1 review
0 helpful votes
March 14th, 2024
Verified purchase

Not very good communication about time and launch area from Capt.

Thumbnail of user milosl8
Niko G. – FishingBooker Rep

Thank you for sharing the review Kirk! We'd like to get a better idea of what the issue in communication was, so please consider sending us an email at customer.service@fishingbooker.com

Thumbnail of user shauno34
1 review
0 helpful votes
January 28th, 2022
Verified purchase

We had a so so experience. We had a trip rescheduled because of issues with the steering which was fine. The crew was less than friendly that first morning and did not communicate with us with more than 10 words.
Second trip the boat worked wonderful. The crew was friendly and happy in the afternoon. The boat is a little dated but we wanted to fish not worried about how the boat looked. The fishing gods were not on our side and we did not catch anything in 5 hours on the water…… the captain did all he could do from what we could tell. I wish we had been able to go out on our original morning trip but was happy they let us comeback and at least try the afternoon. I can't blame anyone on not catching anything that's why they call it fishing. Just would have made a difference on how the trip ended.

Thumbnail of user catt26
Cat T. – FishingBooker Rep

Thanks for your detailed review, Shaun. Your experience just goes to show what a difference it makes when the crew has a positive attitude. Let us know whenever you're planning another trip and we'll be happy to help you find another customer-centric crew!

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From the business

FishingBooker is the world’s largest online service that enables you to find and book fishing trips. Our world-class customer support is available 7 days a week, and will make sure that planning your next fishing trip is quick, fun and hassle-free.

Company Representative

Thumbnail of user milosl8
Niko G.
Head of FishingBooker Support
Typically responds within 17 hours
I love spending time outdoors, especially on the water. Let's plan a fishing trip together!

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