We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation
  • Bookmark

    FirePitsUK.co.uk

Corporate Values

Overview

FirePitsUK.co.uk has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases. FirePitsUK.co.uk ranks 14th among Fireplaces sites.

How would you rate FirePitsUK.co.uk?
Top Critical Review

“Rusty Firepits”

Warwick B.
9/6/15

Paid over £400 for a firepit and they said in sales blurb that after use it would go an autumn colour. What happened is that it has become a rusting lump of mild steel. I complained and first of all they said they would give a refund and then they said we have had it too long to give a refund (6 months). They suggested cleaning it down with a wire brush. So there is absolutely no customer service with this company. The customer with this company comes last not first. If you want a firepit go to a trusted company like Argos John Lewis where the customer is king.

See critical reviews

Reviews (1)

Rating

Timeframe

Other

warwickb
3 reviews
1 helpful vote
September 6th, 2015
Paid over £400 for a firepit and they said in sales blurb that after use it would go an autumn colour. What happened is that it has become a rusting lump of mild steel. I complained and first of all they said they would give a refund and then they said we have had it too long to give a refund (6 months). They suggested cleaning it down with a wire brush. So there is absolutely no customer service with this company. The customer with this company comes last not first. If you want a firepit go to a trusted company like Argos John Lewis where the customer is king.

Q&A (0)

Questions? Get answers from the FirePitsUK.co.uk staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

How do I know I can trust these reviews about FirePitsUK.co.uk?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FirePitsUK.co.uk?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business