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    FirePitsUK.co.uk

Corporate Values

Overview

FirePitsUK.co.uk has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases. FirePitsUK.co.uk ranks 16th among Fireplaces sites.

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How would you rate FirePitsUK.co.uk?
Top Critical Review

“Rusty Firepits”

Warwick B.
9/6/15

Paid over £400 for a firepit and they said in sales blurb that after use it would go an autumn colour. What happened is that it has become a rusting lump of mild steel. I complained and first of all they said they would give a refund and then they said we have had it too long to give a refund (6 months). They suggested cleaning it down with a wire brush. So there is absolutely no customer service with this company. The customer with this company comes last not first. If you want a firepit go to a trusted company like Argos John Lewis where the customer is king.

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Reviews (1)

Rating

Timeframe

Other

warwickb
3 reviews
1 helpful vote
September 6th, 2015

Paid over £400 for a firepit and they said in sales blurb that after use it would go an autumn colour. What happened is that it has become a rusting lump of mild steel. I complained and first of all they said they would give a refund and then they said we have had it too long to give a refund (6 months). They suggested cleaning it down with a wire brush. So there is absolutely no customer service with this company. The customer with this company comes last not first. If you want a firepit go to a trusted company like Argos John Lewis where the customer is king.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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