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Fincen.gov Reviews Summary
The company's reputation appears to be significantly impacted by concerns regarding its handling of financial fraud and customer grievances. Customers express frustration over perceived inaction from regulatory bodies associated with the company, indicating a lack of trust in the support and resolution processes. While specific positive attributes are not highlighted in the feedback, the overarching sentiment suggests a demand for greater accountability and responsiveness from both the company and associated agencies. This situation points to a critical need for improved communication and proactive customer service strategies to rebuild trust and enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
The Consumer Financial Protection Bureau, Office of the Comptroller of the Currency and the National Credit Union Association, all chose to enable financial institution fraud, instead of stopping it.
All of the agencies sent me proof of their wrong doing. After members of Congress sent me a written response saying they couldn't do anything, I informed US Government agencies how they were impacted. Then I sent everything to FinCEN. That's short for Financial Crimes Enforcement Network. On September 25,2023, I received complaints from the CFPB. I didn't create them.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members