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Fetcharate

Overview

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238
This company does not typically respond to reviews
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Nevada
1 review
0 helpful votes
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Misinformed
February 25, 2022

I responded to a mortgage rate offer that I later found was unrealistic. Because I responded to the offer, I was then inundated for two days with offers by phone and email unnecessarily since the offer was a marketing fabrication only.

Date of experience: January 26, 2022
New Jersey
1 review
0 helpful votes
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I did know much about borrowing money but after a couple trying to get a lower insert rate

It took me 3 times to learn that every time went to lower the rate I Would
loose all the money I paid in. So I got my rate down. So that it for me. Just pay from now on just pay.

Date of experience: March 25, 2022
Maryland
2 reviews
0 helpful votes
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I have a small mortgage of $270 a month
March 31, 2023

I have a small mortgage of $270 a month. I have a small apartment in the lower level which pays me $1200 a month mortgage more than peckish entire house payment show. My income is much more than I require and significantly makes my home significantly more value

Date of experience: March 1, 2023
California
1 review
0 helpful votes
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Why
May 10, 2022

Why. Don't I. Qualify.? I'm. 70. Years. Old. And. On. Social. SecuritWhat. I. Get. A. Month. Does. Does. Not. Cover. My. Bills. I. Really. Need. The. Help. I. Can't. Cover. My. Medical. Bills. Or. Food. On. The. Table. Not. To. Not. Any. Extras. At. All. Thank. You. For. Your. Consideration…

Date of experience: April 10, 2022
California
1 review
0 helpful votes
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It is miss leading..
January 30, 2023

It is miss leading. It says it is going to
Calculate and it's Just a method to obtain info to sell mortgages not professional and Is a lure to sell product rather then give a quite as it states. I will not recommend to any of my veteran friends!

Date of experience: December 31, 2022
Connecticut
1 review
0 helpful votes
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Helpfully speaking of a great deal of the world in which the United Nations has the authority to act on humanitarian issues in order for us to achieve our goal to reach our goals of peace and stability through peaceful and peaceful settlement of all disputes between our peoples and their neighbors and their peoples in the region of our own people and their countries of origin in order for our peoples to heal

Date of experience: April 4, 2023
California
1 review
0 helpful votes
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It's too risky giving phone numbers until you are told...
February 6, 2023
Updated review

It's too risky giving phone numbers until you are told your stats are eligible to refinance. Reveal what the eligible stats are before asking for phone numbers otherwise it's crazy numerous phone calls.

Date of experience: January 7, 2023

Need more details
August 13, 2022
Previous review

Need more details

Date of experience: July 14, 2022
Florida
2 reviews
0 helpful votes
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My wife died 9 days ago; I need money for her Funeral and burial all about 12,000. Please I have my house as Collateral is free and Clear I have no mortgage. My house is free and clear I have no mortgage. Thank you.

Date of experience: June 14, 2022
Kentucky
1 review
0 helpful votes
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This was a scam
June 15, 2022

This was a scam. No information was provided. It was just a way to get my contact information so that I would bet berated with calls. I thought I was going to see information not just provide information.

Date of experience: May 16, 2022
Arizona
1 review
0 helpful votes
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Good, and hopefully helpful in acquiring a lower payment without adding to the balance. My husband and I are ages 88 and 89 and have worked very hard in our life and would like to have this bill payed of in our lifetime ifWe chose possible.

Date of experience: August 23, 2023
Oregon
1 review
0 helpful votes
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We were with EW Smith for some years now...
March 27, 2022

We were with EW Smith for some years now... Nick Kinney and the crew have usually been the MOST beneficial for any scenario we were in. We hold coming back, due to the fact we certainly get absolutely the great deal for our coverage coverage... can not be beat! So satisfied we observed EW Smith!

Date of experience: March 27, 2022
California
1 review
0 helpful votes
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Easy to understand but I have not met the 20% deposit yet, to remove mortgage interest yet. But if the price of the house is up over $60,000 more than we paid for the house, then can part of that new value be applied to a Mortgage … PMI?…removal as if Gould increase the deposit.? To get us to 20% down?

Date of experience: March 15, 2022
New York
1 review
0 helpful votes
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What's the only one offered to me
January 24, 2022

What's the only one offered to me. I think because of my because of my credit and I don't have a lot of stuff in my name because it was in my husband's name and he passed away and now I need it to be in my name

Date of experience: January 24, 2022
New Mexico
1 review
0 helpful votes
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Your ad offered government assistance programs and up to 15 years of reduced mortgage. Clicking your link took me to a refi site. What game are you playing with your dishonesty and manipulation on homeowners that are seeking what you advertise promoted as a government program? Enlighten me.

Date of experience: June 22, 2022
Oregon
2 reviews
0 helpful votes
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You have all the information you need when you say...
November 11, 2023
Updated review

You have all the information you need when you say you have a quote. When i try to find out what the quote is we start out having to give the same information that you already have. Same routine over and over. If you have a quote then give it and i mite give you a better rating.

Date of experience: November 4, 2023

As said only took 2 minutes
March 5, 2023
Previous review

As said only took 2 minutes

Date of experience: March 5, 2023
Louisiana
1 review
0 helpful votes
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Because I live in a mobile home no one wants to help me. I lost my paid for house during Hurricane Harvey and Frma only gave mev$9000. 00 I have owned this paid for land since 1975 and please some help me with the payments on this mobile home I brought to put on my property I own to have a place to live.

Date of experience: January 31, 2022
Georgia
4 reviews
2 helpful votes
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Working with 2 lenders (Loan Depot & Royal United)..
January 15, 2024
Updated review

Working with 2 lenders (Loan Depot & Royal United).LD's system is down and unable to update me on current status. About to set closing date with either. BUT: Both have my NEW mortg. Over $152K! Most debt would be paid off but monthly mortg. About $1129. RU int. 5.75. LD int. 5.99. HOW can your lender possibly do loan consolid. Of $30,000 and NOT raise my current mortgage?

Date of experience: January 8, 2024

Filling out info over and over with no help from auto...
December 14, 2023
Previous review

Filling out info over and over with no help from auto fill. Typical.

Date of experience: December 7, 2023
Illinois
1 review
0 helpful votes
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Home is worth 240.00 mortgage owed 124.00
August 15, 2024

Home is worth 240.00 mortgage owed 124.003 bdrm upstairs and full bath. Downstairs kitchen dining room living room half bath. Please help me

Date of experience: August 5, 2024
Oregon
0 reviews
1 helpful vote
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Ad clicked was for fed mortgage assistance
June 28, 2022

Ad clicked was for fed mortgage assistance. Lots of info requested upfront. Leads simply to a local mortgage supplier source. Dangerously close to bait and switch tactics. If the marketers were skilled they wouldnt need to participate in low level dishonest mislead tacticts for sale lead generation, grow up get skilled learn how to be a profesional rather than trailer distributor trash.

Date of experience: May 29, 2022
California
2 reviews
0 helpful votes
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To get info on people with a flat out lie!
March 31, 2022

To get info on people with a flat out lie! Then to profit from it disgusts me!
No wonder Biden is a President! P. O. S liars like this crap still exists and maybe going strong? As the majority of the Good and normal working and struggling human beings are suffering! The homeless Americans are growing by the minute! War veterans are suffering while illegals are getting rewarded!
I suffered and paid my taxes all my freaking life and at 58yrs old im embarressed to be known as a American! First time i can say this! Now i know how this came to be! Some of you liars here and there all as one destroy our Country!
No thank you very much!
Sincerely honest, have a nice day!
GF

Date of experience: March 1, 2022