Federation Artisan Chocolate has a rating of 4.9 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Federation Artisan Chocolate most frequently mention customer service, fast delivery, and artisan chocolates. Federation Artisan Chocolate ranks 1st among Chocolate sites.
I have always considered myself quite the chocolate connoisseur and love trying new chocolate! I was very impressed by the smoothness of your milk chocolate, but most of all, the simple ingredients you use to make it, you are able to achieve such a wonderful product with minimal ingredients! I also ordered your 100% organic Peruvian cacao bar, which is by far my favourite. Amazing products
I am a big fan of anything honeycomb related. I thought that your honeycomb would rate one of the best going around, however, it didn't live up to expectation. I felt the honeycomb was overcooked which gave it a slightly burnt taste when you eat, as such, there wasn't a rich honey flavour. The best honeycomb I've tasted is from Beechworth Honey, in Victoria.
I have always considered myself quite the chocolate connoisseur and love trying new chocolate! I was very impressed by the smoothness of your milk chocolate, but most of all, the simple ingredients you use to make it, you are able to achieve such a wonderful product with minimal ingredients! I also ordered your 100% organic Peruvian cacao bar, which is by far my favourite. Amazing products
Was excited to receive this chocolate basket.Rich in chocolate and smooth in texture. Enjoyed them.Thank you, We will shop with you again
Delicious! What an amazing selection of chocolate. My parcel was securely packed and shipped quickly. Highly recommend to all chocolate lovers.
What an amazing selection of products. So happy with the delicious chocolate, great price & packaging. Thank you, We will shop with you again
Discovered Federation Artisan Chocolate via Google and have made several online orders since. There is an excellent range to choose from and correspondence via email has shown great customer service. I took advantage of a 20% discount deal with free postage if you spend over $55 - making these special treats very affordable. Every chocolate has been a "taste sensation".
Orders have arrived in regional NSW from Tasmania within 2-3 days!
Outstanding in every respect!
Was excited to receive this chocolate basket. Each one of them were properly packed, neatly presented. Rich in chocolate and smooth in texture. Enjoyed them.
I loved the vegan chocolates from Federation Artisan Chocolates. I received them really quickly and the service was impeccable - I truly felt like a valued customer. The chocolate coated Turkish Delight was amazing and I love to nibble on the delightful 74% dark cacao with cacao nibs of an afternoon. Thank you Federation Artisan - I will be buying more! Pleased to see a lot of vegan options too!
I ordered one day and it was delivered the next. I called about a product I couldn't find online - they had it and sent it along. Great service, very friendly and helpful owners and my daughter can eat all the gluten free chocolate she wants. She did say it's such a beautiful chocolate that you are satisfied with small amounts, rather than eating the whole block like you could do with other brands - even better for the waist line.
Having recently discovered the best chocolate I have ever tasted comes from Tasmania on a holiday, I soon realised I had not bought enough home with me. I went to the website and was very happy to see reasonable prices, great free delivery threshold and wide range. My package arrived so quickly and I was so impressed I ordered some more and had it sent to my parents as a gift. I cannot recommend Federation Artisan Chocolate enough. Delicious product and great service.
Dear Kym
Thank you so much for the amazing review.
This our spirits so much, its wonderful to have so much support and love for our product.
Hoping we can fill your chocolate needs again soon.
Warm regards
Maurice & Helen Curtis
I have always considered myself quite the chocolate connoisseur and love trying new chocolate! I was very impressed by the smoothness of your milk chocolate, but most of all, the simple ingredients you use to make it, you are able to achieve such a wonderful product with minimal ingredients! I also ordered your 100% organic Peruvian cacao bar, which is by far my favourite. Amazing products, will be recommending you to my chocaholic community!
Dear Miles
Wow. What an amazing review. We are very grateful for the support and kind words.
It makes us very happy when people enjoy our chocolate, we are chocolate lovers ourselves and want to make the best we can for everyone to enjoy.
Word of mouth is defiantly our best form of advertising, thank you.
Warm regards
Maurice and Helen Curtis
What an amazing selection of products. Great they are made in Australia and lots of attention to detail. There was something missing in my address and they didn't guess, they called me to ensure everything was correct and they also took into consideration the weather situation here to ensure the products arrived in good condition. The chocolate arrived very quickly, was well packed and though I haven't tasted it all i am very impressed with what i have tasted. Many thanks.
Ordering process was easy. The owner promptly answered my questions. Great customer service. Packaging was excellent.
Superb velvety chocolate produced in Australia from ethically sourced ingredients.
Help support this wonderful family business.
Whether it's for a gift or self indulgence Federation Chocolate will not disappoint.
Dear Tracey
Your kind words and review filled me with joy today. Those points you raise are so important, thank you for being supportive for what we do.
Getting behind us not only goes to keeping us doing what we love, but also supports cacao farmers, their families and communities from all around the world.
Thank you for encouraging others to try our chocolate we really appreciate your words of encouragement
Warm Regards
Maurice & Helen Curtis
Federation chocolate
I highly recommend federation chocolate. We had a lovely Experience ever time from choosing gifts for Easter Chocolate frogs are delicious.
Great service and delicious chocolate. My parcel was securely packed and shipped quickly. Recommend!
A+ for everything. Looked good in photo. Happy to help Australian local small business. Communication was excellent + delivery was superfast. Yes chocs were delicious. Hmmmmmm
Dear Patricia
Thank you so much for the support, we are really glad you are enjoying our chocolate.
This review means a great deal to our staff and ourselves and we really appreciate you taking the time to let people know your enjoyment of our chocolate products.
Please reach out if we can assist with anything further.
Warm regards
Maurice and Helen Curtis
Easter eggs that are almost too good to eat! They were incredibly tasty. I would have to acknowledge the outstanding customer support. I put my order online, and Maurice personally delivered them to my home in time for Easter! Thank you a lot. We will shop with you again
Dear Keith
There is nothing better for us to hear that we make people happy through our chocolate. Thank you for such a lovely review.
It is the best thing that we can bring happiness through chocolate and giving a great experience. We work on this very hard and its always an encouragement to get feedback that we have got there and made someone happy.
Let me know if we can assist with anything further
Warm regards
Maurice and Helen Curtis
I love this chocolate. It tastes very good. They contacted me immediately and sent the order quickly. Thank you
I always like helping out this family business in Tasmania, they get many more orders from people I know as well
Dominic
Its always a pleasure to hear from you. Your support means so much to us and your generosity and kindness shines through.
Thank you
Maurice and Helen Curtis
Love the richness and quality of the chocolates. They are a decadent treat and a wonderful gift.
So easy to deal with the lovely people at Federation chocolates. Good variety and beautiful presentation.
Will certainly buy from them again.
Dear Linda
Your review made us so happy. To know that you have appreciated what we do and the love of our chocolates is why we do what we do.
Thank you so much for taking the time to review us and to support our family business.
Warm regards
Maurice and Helen Curtis
For prompt smooth ordering process, this supplier cannot be faulted. Even the touch of a letter thanking me for my purchase was brilliant, not to mention the great tasting ginger and chocolate, YUM. Thank You for the whole experience.
Albert
I am so glad you found our service and chocolate so good, We love chocolate ourselves and think the every aspect we do should create memorable and enjoyable experiences.
Thank you for the support and taking the time to review us
Warm regards
Maurice and Helen Curtis
I just love the variety of chocolates that Federation produce. A perfect Tasmanian chocolate. Thank you!
Dear Arlene
Your review is really appreciated. I am so glad you have enjoyed our chocolate and appreciate the lovely feedback.
Hoping to hear from you again soon.
Warm regards
Maurice & Helen Curtis
First introduced to Federation Chocolate while touring around Tassie a couple of years back.
Best tasting chocolate (and variety) I have experienced. Highly recommend to all true chocolate lovers.
We had lovely personalised service when ordered afternoon tea at the factory. Unfortunately we had limited luggage space and couldn't take chocolate home on the plane. They lovely woman suggested I order on line with free delivery over $50. Perfect opportunity for some special christmas present add ons.
They actually rang me to discuss delivery as the weather was super hot. Despite the weather delay I received everything just in time for Christmas. My family loved it.
Absolutely wonderful chocolates, smooth and delicious, artful and enticing. All that is good. My hesitancy comes with the packaging. Not much in the way of recycling. Less non recyclable packaging would boost the products image in my opinion. Fully compostable should not be hard to achieve, and may also mean the product cost might be lowered.
Hi David
Thank you for the review we are really pleased you enjoyed the chocolate, as we pride ourselves on making awesome chocolate from sustainable and ethical cacao.
Your comment of packaging is an interesting one. We are always looking at improving our foot print on the world, im so glad that its important yo you too. Its one of the reasons why We source cacao direct from Farmers who have a real connection to their land and in most cases grow their cocoa on family farms and sustainable ways. This is where the effort of our work is really important and where great expense goes to. Paying up to 10 times more for cocoa then 95% of the rest of the world ensures our farmers, their famies and communities can thrive not just survive.
We are a small family business and do the best we can, putting our cacao farmers first. I can assure you are are always on the look out for a "more" sustainable packaging which is cost effective, is food safe, allows us to have the expected shelf life and can assist us to distribute our chocolate around the world. Its truly a balancing act in these extremely trying times.
Warm regards
Maurice abd Helen curtis
Federation Artisan Chocolate on the Tasman Peninsula.
This is a unique chocolate experience where you can see the rich creamy chocolate being hand made, taste the end result and buy direct from this family business.
Owners Maurice and Helen Curtis love chocolate as much as you. They search the world for the finest cocoa to produce decadent memorable chocolate sensations. So you can take a trip around the world from the Chocolate kitchen, sampling chocolate from Papua New Guinea, Tanzania or Madagascar.
Ever sampled Australian Grown Cacao? Federation Artisan Chocolate Proudly supports Australian Famers and producers and creates a range of Chocolates made from Cacao grown in Australia.
Fudge and Nougat are also made on the premises and you can enjoy a hot cup of Chocolate Desire, our own blend of chocolate that includes our Papua New Guinea Dark Chocolate as you watch our chocolatiers lovingly create daily.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Dear Lyndon
Thank you so much for this lovely and encouraging review.
To hear how much you enjoy our chocolate makes our day.
We very much look forward to fulfilling your chocolate needs and look forward to hearing from you again soon.
Warmest Regards
Maurice and Helen Curtis
Federation Chocolate